In the last three months, we have reviewed Mr. McClain's inspection reports as a real estate seller…read morefor one property and as a buyer for another property. In each case, the reports were thorough, complete and accurate. They were also timely delivered. If you are considering selling, his inspection and report will allow you to address concerns before offering your property for sale; if you are purchasing, his inspection and report will support further negotiations with the seller and will allow you to buy with confidence.

Professional, reliable, and reasonably priced. Cameras tp house when he said he would and…read morecompleted test very quickly.

We signed our contract in June 2023 and after some communication problems just after the holidays…read morework on our repairs began February 20th. The repairs took eight days . Marcus, Brielyn and sometimes Ethan worked hard from 8 AM until past dark everyday in horrible cold, rainy and windy weather until the repairs were complete. We're very happy with the results. Cleaned up great. Would recommend. Van

Had my log cabin completed in 2024 and its already starting to peel off the logs? Paid a lot of…read moremoney for this restoration service. I called to request what the warranty was? Its 30 days! What a joke. Stay away from this company since they don't stand behind there work!

As always Kevin from Housemasters showed his professionalism and thoroughness and my clients love…read morethis about him! His reports are easy to read! Thanks Kevin!!

My buyers felt it was the best inspection experience in all of the years they have purchased homes!read more

I really appreciated the exceptional professionalism of Ben and Veronica Thayer. Scheduling an…read moreinspection was smooth and simple. Ben is superbly knowledgeable, and provided us with a thorough inspection. My partner and I are first-time home buyers, and would have bought a house with a lot of major issues if it had not been for Ben's inspection in November 2025. We are very grateful to have walked away from a potentially bad deal. We plan to use his services in the future! We learned so much from him. 10/10 recommend. 5 stars!

I highly recommend home inspector Ben Thayer and his team! The lady I scheduled with was…read moreincredibly--kind, helpful, and very quick to reply! I feel the inspection was very reasonably priced. Ben arrived right on time. His inspection was efficient and effective. He welcomed me to follow along so I could learn and ask questions, and I learned more from Ben in those few hours than I have in years of home ownership! He identified things to fix and helped me understand the priority level of each repair. Most importantly, Ben alerted me to a potential major fire hazard that I had no idea about, and he recommended a solution I could implement that day. This home inspection could have saved my family's life and our new home. I will be forever grateful to Ben and his team.

Kyle was great and super informative! very knowledgeable as…read morea inspector . as a home builder it was great to see someone that was as attentive as I was . really caring about his work .also showed up on time .

If you are looking for a home inspector, save yourself a headache and money and AVOID…read moreHouseMasters! We had them perform a full home, radon, water and termite inspection for our new home last month. Needless to say, it was horrible! To start, the gentlemen doing the inspection (who stated that he has been doing it for 7 years), found powder post beetle damage, when I asked if it was a concern, he stated it wasn't but he was going to put it in the report to "cover his a$$". Numerous times, I asked him if it should be a concern that we bring up in our inspection period and each time I received the same answer, "NO". However, when our mortgage company wanted written documentation of this lack of concern, he refused to write one stating "he didn't feel comfortable doing that". Although, he felt comfortable telling me the opposite, so I didn't address it in my inspection period rebuttal with the sellers, disallowing me the ability to have the sellers fix this issue. Then, when I called the manager to get clarification on issue, I was talked down to, interrupted and belittled. It wasn't until I freaked on the manager that he stopped. Then, 20 minutes later, the loan company received a letter stating the damage was not a concern, and I received a bill stating that HouseMasters was charging me $50 for a special request fee to write the letter....first of all, I shouldn't be charged for them correcting their own mistake and 2. They wrote one short paragraph in the letter...This fee was never once mentioned, nor did I agree to being charged a fee over the phone and I believe was done solely on the fact that I pissed the manager off. Additionally, there were countless items throughout the inspection that were missed by the inspector, that I had to point out. Then, once we moved in, we found other items (cables running through heating ducts, improper water tubing ran straight through the kitchen floor, and electrical wiring that had been cut and was still hot ( just to name a few that were missed). These failures to identify, not only are a hazard to my family, but will cost thousands of dollars to repair out of my pocket, when we could have had the sellers repair them or could have steered away from buying this house. Needless to say, STAY AWAY, from HouseMasters, they have been horrible from start to finish!