Mactan-Cebu International Airport has two main passenger terminals. Terminal 1 is for domestic…read moreflights and then terminal 2 is for international flights. Though relatively small, this airport feels surprisingly spacious. The staff here are friendly and helpful. While they can be strict at the entrance when checking tickets, I was overall impressed with service throughout. A helpful airport porter helped us with our luggage and check in, making sure we were well taken care of. I also thought found the staff at the STARLUX counter to be accommodating and helpful. The airport is clean, organized and stress free. I enjoyed exploring the shopping areas and eateries, which made the wait time pleasant. Overall Mactan-Cebu International Airport left a positive impression.

This airport is all about purpose. This is not an airport that you want to linger about at. You do…read morewant to make sure that you provide yourself plenty of time if you are checking your luggage as lines do not move fast. It seems like everybody has issues when they get up to the counter. The airport is not comfortable: the airport lack air conditioning in some areas and other areas it is working poorly. The seating is very limited, especially around the gates. More seating is available in the food area but you will end up smelling like food when you leave. The airport does have a lot of places to eat and shops. The shops are not too exciting but you can find cosmetic stores, nick knacks, mango shops and more. Enough to keep you busy for a while. The airport does have free wi-fi too.

Through the years, this airport is slowly getting better…read more It's a small airport with only 3 gates as they only serve three airlines: Philippine airlines, Cebu Pacific Airlines, and Asia Air. Food options are small but they do have small shops that sell sweets such as ensymada and other snacks as well as souvenirs. They also have a Seattles Best Coffee if you need a caffine kick. Surprisingly, they had a kids room for play. I didn't use it but I was just surprised they had it! They also have a breast feeding room and a first aid room. Check-in for Philippine Airlines closes 45 minutes before departure so make sure you give enough time for this.

This is a smaller airport compared to Clark International Airport or Ninoy Aquino International…read moreAirport. When I arrived I was pleasantly surprised to be in an out. Thought there was a minor wait to get my luggage and small wait for the restroom- it was overall quite an efficient arrival. Since the airport is smaller, it did feel like it was easier to get out and get to my ride.

Small, clean, relatively new, eco-airport in Bohol-Panglao. Flew Cebupac into/out of TAG from/to…read moreMNL. Upon arrival, baggage claim was a little crowded but not too bad. Waited a normal amount (not super fast, not super slow). At departure, check in and security were very fast. Staff was very friendly, helpful, and moved things along. Not a lot of eateries in the gate area, I only saw two small kiosks. Some walls had beautiful murals. A band played live, festive music at the gate as we boarded the plane. The bathrooms were clean and had plentiful toilet paper. Overall, not a bad experience.

Magnum Express is conveniently located in the center island of Limketkai. We struck gold after…read morelearning they have daily trips to Bukidnon at Php 249 a seat. Hooray- we didn't have to endure a 1.5 hr commute in a passenger jeepney + hiring a motor bike. The shuttle leaves exactly at 9 am with or without passengers! We had the whole coaster to ourselves and hopped back on at 4:30 pm for CDO. Our flight was 10 pm the same day so upon returning we booked for our seats to the airport at Php 199 each. Remember to allot 1.5 hrs to get to CDO Airport on top of your check-in time. Their waiting lounge is clean and equipped with CCTVs (rides too!). The fleet is also monitored by a GPS system. You can even leave your luggage behind their counter (comes with claim tags) and just pick them up before boarding the shuttle.

I rode the Magnum Express shuttle from the Cagayan de Oro airport to the City and then back for my…read morereturn flight. Here are my experiences and thoughts: LOCATION: At the airport, you collect your baggage and walk out the front doors and across the street. Magnum Express is right there with other shuttle services. Stick with Magnum Express. The cost of the shuttle was 199 pesos (about $4 at the time I was there). I paid the fee, got my receipt and they tagged my bag and put it on the shuttle. The shuttle is a van with each aisle having 2 seats on the drivers side and one seat on the passenger side. The last row is a bench that seats four people. The shuttle dropped me off at the Centrio Mall but has other drop off locations posted. When you want to return to the Airport, go to Magnum Express Terminal, which is located at the EAST entrance to the Limketkai Mall. No one seems to know where it is, so just tell the taxi you want the EAST entrance, and it is across from the entrance. If you want to find it while you are at the mall, go out the exit that has the Mercury Drug store on the left side. TERMINAL: The little terminal is very clean, well air-conditioned and has very strong WIFI. The shuttles DO NOT have wifi as some places advertise. You can also buy snacks and drinks here, but with the mall 2 yards away, you can pay a better price at the shops and drug stores there. RIDE: The ride to CDO was very long because of a collapsed bridge as you approach the city. It took us about 90 minutes to reach Opol, and another hour to get into the city because it was a Saturday night and there was crazy traffic. There is nothing to do but sit back and relax. You are in aircon and leather seats while most of the others in buses have neither convenience. The shuttle was about 80% full. I had a two-seat row to myself and was quite comfortable. The return from CDO to the airport on Sunday morning at 10 a.m. left on time and was full of people. The traffic snag from the bridge construction was still a problem, but did not take nearly as long to get through. We arrived at the airport in about 1 hour. All in all, this is the best way to get from the airport into CDO. It is clean, punctual, cheap and professional.

So as we were checking in it became very apparent that the level of knowledge for the check in…read morecounter staff is limited when dealing with foreign nationals and permanent residents of other countries. A bit frustrating, but it was eventually resolved. Just ensure you have all your documents and give yourself additional time in the event you run into issues. Last, but not least stay calm. I know easier said than done.

What a horrible horrible airline. Your flight will be delayed and if you have a connecting flight…read moreyou will most likely miss that one too. There is no way to get anyone on the phone and when the AI assistant connected me to an agent there were 129 people ahead of me. Do everything you can to fly with a different airline if you value your time and money. Yall should be ASHAMED of how terrible you run your business. No stars if I could.

Domestic Flight: CEB to USU…read more I guess I'm fortunate that all went well with our experience with PAL despite their reputation of excessive flight delays and sometimes even flight cancellations so I have no complaints. In total there are only two airlines operating nonstop flights from Cebu to Busuanga/Coron. This is the first time we've used Philippine Airlines for our inter-island domestic flights. We flew Philippine Airlines from Cebu to Palawan in Busuanga. We took the first flight out, an early flight that departs at 7:30a. Our flight left on time, no delays. Flight time was about 1-hr, 5 mins. Check in free baggage allowance is up to 70-lbs. my sister did all the booking, didn't sound like she had any issues with it. Review #3354

This review is based on our experience flying from Cebu to Bacolod…read more I really didn't expect much because I have plenty of runs with PAL (LAX-MNL-LAX) and the overall experience is mediocre at best. Plus it's a short flight (less than an hour) so my overall expectation was on the "meh" level. But I will admit that I stand corrected. The check-in process was so easy, albeit our party of 10. They even secured/taped the zippers (to avoid snags anywhere), xray screening was easy and most important: the flight was on time! (Most people will attest that this is a rare feat for PAL.) Since it was a short flight, I didn't expect a snack service. I was wrong, once again! Sure, it's a smaller plane with less flyers, but they were still able to serve bottled water and a snack. (This is a plus since other airlines only provide drinks/food for purchase.) The only issue: not a lot of leg room. Barely had enough room once I brought the table down. It's a good thing it's a less-than-an-hour flight! I was surprised (more like delighted) that baggage claim was quick and easy. We were outta there in no time! So, yeah, a good run it is! There are other airlines to consider for domestic flights, but PAL may have just made it to my top 3.

Great staff, clean, good food, electronics all work. The flight was very smooth and very…read moreinformative the whole entire way.

Flew Korean Air Business Class from Tokyo to Seoul. The service was great but the food and how they…read moreserve the food was terrible!!! Entertainment system was super old. I thought Korean Air was going ti be better

This is one of the lounges at the Mactan airport. It is also one of the smallest Plaza Premium I…read morehave ever seen. And the air conditioning on this day was also not working. There is a decent food selection, but the drink selection was lacking.

Free if you have Priority Pass! Its super nice inside and wanted to stay longer!…read more Location: it is located in 2nd floor of Mactan Airport, the interior is big with lot of seatings. Modern vibes at its finest. They have also individual pods that has little bit of privacy. The bathroom is huge and clean! Service: they are nice. They are not like the other lounge that ignores you. They assist you on your flights! Food: This is the best here! The food here is amazing! Most of them are Filipino foods. They have pancit and pork humba! I came back multiple times because its soo good! Definitely will come here if I visited Mactan Airport again! Very comfortable and the food was great!