Used to be top rate and very helpful but not any more. On a recent call they didn't know the type…read moreof policybI had even after giving them the policy number. Quotes have been either inaccurate or hard to come by. We plan to move.our business elsewhere.

After asking a lot of questionsto understand what I was getting, I was very happy with how patient…read moreTammy was with me in ensuring we were on the same page in what I wanted in a package policy for my new vehicle. She worked with me every step of the way so we got it done right the first time time. Thank you so much for helping me out as now I feel very confident about my new vehicle purchase that I'm protected every step of the way for a long time. Great customer service.

I was looking for alternative home inssurance packages to see if we could get a better rate as…read morewe've been with the same group for 10+yrs. After doing all the paperwork, I get an email saying it'll be approx $______ and then nothing. I've emailed twice about moving ahead and no replies. They had over a month to send over a quote. I've gone with someone else because Randy can't be bothered to email back. Terrible service. I will not be recommending Galon.

I had the worst experience. As emailed home policy renewal. And it all seemed fine until the…read moredocuments were emailed to my ex. Now that is a breach of privacy and confidentiality. Had them remember that info which should have been done once the legal documents were presented after the separation. Which obviously was not done. And when I emailed telling them about the incompetency and that I would be switching brokers. They still call me to renew the policy. If this happened to someone in a vulnerable position fleeing a violent ex. It could be way more serious. How many people have they done this too. I suggest going elsewhere. .