Ongoing issues with bugs, outlets, windows, and other issues. While this is an older buding, there…read moreis no excuse for cutting corners! Paint over toilet seats, sinks, tubs, outlet covers! But dont worry, they have parking on lockdown!! Management staff shows zero accountability, empathy, follow up, or any customer service. They are quick to try and point out what the residents are not doing instead of ownership of of ongoing issues. They will gaslight you and over talk you until you become frustrated. The staff is a walking case study of how not to treat paying tennant! When their attitude is called out the manager stated that she "matches" energy. This is NOT a one off issue, read the myriad of reviews left by myself (current tennant) and previous tennants.

From the owner: We offer affordable and convenient apartment homes in the heart of the Secret City. We are within…read morewalking distance to shopping, restaurants, banks, theaters and so much more.

Affordable, but at what cost... I have lived here for 5+…read moreyears SOLELY for the afforfable rent. The photos you see online are not what you should expect. The pools are hardly ever open or clean. Laundry facilities are usually dirty with machines out of order. Management speaks to you with no tact or respect. I have been spoken over, yelled at, etc. This is probably my biggest complaint. I realize it's an older complex, which does help keep rent lower. However, there is never any excuse for someone in a management position to be speaking so hatefully to residents. Especially residents who are always on time with rent payments. Most apartments are outdated. I have had to have doors, windows, trim, etc. replaced because they do not seem to find it important enough to repair when you sign your lease. Overall, it's an affordable place to live with a good location. But please don't be fooled by the photos you see online.

I lived here two years and honestly it was a rollercoaster from he beginning. If you are planning…read moreon moving here read this whole thing first...Starting with the fact that the pictures are so inaccurate and when I moved in they just covered everything including bugs with paint. Neither of the 2 showers worked and the guy that was just running to the store to get a part never showed up again. At the time I moved in rent was advertised as $849 for the deluxe which should have been hardwood somehow we ended up with $1044 and nasty carpet that smelled like pee and was full of fur. The place was infested with bugs coming from the neighbors and even though they would spray every couple months it did nothing. Maintenance was supposed to come one day between 1:30-4:00 and instead came in at 11am while I was home alone and in the shower without knocking. (I had a ring camera on the door) There were 2 fires while I lived there including one that completely destroyed the apartment across from me which they have just let sit since it happened and homeless people started staying there. Someone tried to break in at 2am and when I brought it to the attention of the management with the ring camera footage they said they would get back to me and never did. We had a whole SWAT team almost bust down my door looking for some random person. When we asked why they would do that when the person they were looking for wasn't ever on the lease as a current or previous resident they said "oh well you never know". Came home from work one day and my stairs were just missing they were doing some maintenance but didn't say anything so they just completely removed the stairs. Jo in the office was usually nice however the other one I think her name was Stephanie was always hateful and trying to cause problems instead of fixing any of the several problems. Pool and laundry machine where broken more than they were working. Never any parking and lots of car break ins. The money you would save is no where near worth the headache and straight up craziness you get living there.

Main Street is an amazing place to live , close to everything , beautifully appointed amenities ,…read morefrom the office staff to maintenance staff they are all amazing and caring , I cannot rave enough about the living experience here it is truly the best of the best !!!!

If you're looking to make a move to Oak Ridge or surrounding area.. your fist stop has to be Main…read moreStreet Lofts! Kelly and Hannah are top notch in the office. Maintenance is quick and thorough. The community vibes here are nothing but positive. Very quiet for apartment living. Wonderful community! Thank you MSL team!!!!