They were amazing in cleaning up my pool and they were very informative on how to keep it clean for…read morethe future and very nice during the whole process I would highly recommend them to my friends!

I highly recommend Integrity Pools Knoxville! The name says it all! Bobby and his team did a…read morefantastic job replacing the vinyl liner in our inground pool and for a great price. Our pool is an odd shape and we have had trouble in the past when another company installed a liner incorrectly and left it full of wrinkles. Bobby took the time to measure it correctly and ordered a liner that was a perfect fit. He made sure to keep in contact with us every step of the way while our liner was being manufactured. The new liner is absolutely beautiful and not a single wrinkle! We will definitely be dealing with Integrity Pools for all of our pool needs in the future!!!

We had a great experience with Campbell and Sons Pools. I manage an apartment community in West…read moreKnoxville, and Jerry and his team recently resurfaced both our pool and spa. From start to finish, communication was excellent. They kept us informed every step of the way. They showed up when they said they would, worked efficiently, and the finished product is absolutely stunning. The quality of work really speaks for itself, and their pricing was very fair for the level of service we received. Highly recommend Jerry and his team.

If I could give more stars I would!! Mr Campbell is amazing at what he does. Our pool was in pretty…read morebad shape, crack at the bottom, entire pool shifted and sat broken for almost 10 months until Mr Campbell went in with his team. He repaired it better then new! I still can't believe what it looks like! Mr Campbell gave me an estimate in the beginning and never charged me a penny more, definitely a man of his word, and a company with integrity! You will not find better!!!

DO NOT USE TRIAD Our…read morenew home has a pool that had previously been serviced, at least open and closed, by Triad. Naturally, I wanted to continue that service especially since I have never owned a pool before. We scheduled Triad to service and open our pool with Jack. We explained, we were first time pool owners and needed some guidance in operating and taking care of the pool. We also would like to have a salt water conversion kit installed which came with the house. He explained they would have to see the kit and reschedule it to be installed depending on what it was but would look at it when they opened the pool. All good, right? So they are scheduled for Friday May 1 at 12:00, I have another appointment and must leave by 2:30. So at 12:30 we begin calling to see if Triad is coming or rescheduling or what? It was important to me that I wanted to be here to get several answers to care and operation of the pool. Anyway after several calls to their answering machine we got a message back that they were coming. I had to leave about 2:00 for another appointment but my wife was here to handle it. Mind you they were now 2 hours late for their 12:00 "appointment" but with service calls this happens right? Aside from being very very late, when they finally showed up they hurried through opening the pool, told my wife as they were leaving they didn't see the salt water kit in the pool house which it was in our garage and a simple phone call to me would have resolved but they would not allow they 2 minutes for that. So they halfway explained the pool operations to my wife, and left. First conclusion is DO NOT SCHEDULE ANYTHING WITH TRIAD if you are FORCED to don't do it for Friday afternoon as they are more interested in getting off than doing a good job! Now here is where it gets really irritating! May 4, We are ready to start enjoying our pool! It's warmed up, we've cleaned it all good. We realize the lights are not working my daughter checks to see if the breaker is on and says "dad there is water spraying out against the house from this thing". This "thing" turns out to be the sand filter. The pump pipe connection is leaking so while looking at it the pipe blows off completely water full force going everywhere! Funny, yes, but thankfully I have a standing there and we could turn it off before it caused enormous amounts of damage! Upon inspection the O ring was very dry rotted. Ok, I go get one replace it. Well it continues to leak so I call Triad Sunday night and leave a message to please call ASAP and to their credit "Jack" calls me back First thing Monday morning. He explains that it was leaking when they opened the pool but they had "lubricated the O ring & tighten the connection". This is where i call BS or a lie! The O ring, a .50 cent piece, he supposedly "lubricated" was cracked, brittle, and in VERY obvious need of replacement!!! As a result now the connection for the sand pump may need to be replaced instead of just the .50 cent O ring. Jack who becomes very defensive and rude when questioned when asked why he would "lubricants" something that very obviously needed replaced says "there are dozens of O rings we can't check everyone". Of which I replied no but maybe you should the ones that are spraying water? His reply was you should find another pool company and I certainly will!!! I hope this will help many of you find a pool company that puts a little effort into their job instead of just trying to get thru it and rigging things so they get out the door! I haven't gotten their bill yet but I'm sure it will be another discussion as well!!! LONG STORY SHORT DO NOT USE TRIAD !!!

We had several estimates from different pool companies, because our gunite pool needed to be…read morerepaired. Travis Wright from Triad pools, had the expertise that we were looking for. When we had our pool installed 12 years ago, (by Blue Haven) they made some serious mistakes. Most importantly, our electrical wiring was not up to code and dangerous! Triad pools was the only pool company that bought that to our attention. They did an excellent job. Triad had their electrician re-do the wiring for our pump and pool light, and made it safe. They also removed the old plaster and replaced it with a beautiful pebble plaster. All of their construction crews worked diligently and cleaned up our pool deck to perfection when they finished. Our pool looks brand new!! Travis stayed on top of things and always made himself available when we had questions. Over all, competitive pricing, excellent work ethic, easy to work with and we are very happy with the results. They are very trustworthy and will stand behind their work! Call them to get a quote!

This company is the best all-around pool care and installation service in the Knox County area. Had…read more a new pool installed to replace an older pool; also had not tub repair. The team was fast, thorough, paid attention to detail and kept me informed each step of the way. This company is on my contact list to call whenever I need pool or hot tub service, maintenance, winterization or any other pool or hot tub job done correctly and efficiently.

Ryan was prompt and thorough in his evaluation and right on the mark with his repair. He was very…read moreknowledgable, thorough and honest. I highly recommend Ryan's Pools for all your service needs.

Gotta watch these people. Told us we had a crack in our filter. Called for a second opinion from…read moredifferent pool place. Surprisingly No crack! Totally dishonest. Shame on them.

Ok I'm going to start with the good stuff. When we first contacted Sparkle Pools, (Oct) it was…read morebecause the previous owner had left tour pool a mess, it is a salt water pool and we had a regular pool before but never a salt one. A tech from Sparkle pools came out and stated that the salt levels were extremely low and that we should add 3 bags of salt to the pool due to the size and that in 6 months (Apr) add three more as that would cover the summer months. Tech was extremely helpful no issues there. Because of this We hired them to clean our pool over the winter as we did not close it being salt water. Nov and Dec were fine then January is were it started to go down hill. They completely skipped Jan cleaning and we had to reach out to them in late Feb because we had not heard from them and wanted to see if they were still coming coming. We got a text that stated that they would be there after we had reached out, got an invoice for the bill but nothing about what was done to the pool or what was needed. In March they showed up later in the month like they had forgotten us again, however we had to reach out again this month(Apr) because we hadn't heard anything. We added the three bags of Salt mid April because it had been 6 months and that was what the Tech had originally told us. Once again all we got was a text saying that they were sending a tech out to service the pool. We got an email from the company asking for a review, I guess my wife clicked the link in the email and did the google review about the communication from the company. That's when I got a call from who I guess is the owner. He stated that our salt levels were too high, I told him that I had recently added the salt because that is what his original tech told me back in Oct to do in April and because there was never any communication other then the text that they were coming, I was following the last instructions that I had gotten. Then the guy said "Well because your wife left a review, we are just not going to service your pool anymore." I told him I did not know of the review but that we never have any communication and that is probably what the review was about and if you don't want honest reviews then why send out and email for them. He said "we send an invoice of what we do to your pool every time" I told him that there is never anything on the invoice of what we should do or what was done, and when we had a pool guy before moving here, they would let us know what was done and what needed to be done on our end and we never got that from this company. But I would except that we need to find another pool company. The techs are good but the communication is terrible and if you can't take a review and fix the issues, then maybe don't ask for a review and or maybe actually follow up with your customers after each service to see what needs to be done.

Sparkle Pools did a great job with pool installation. They also service pool chemicals once a week…read morefor us. All employees are efficient and show up as promised. Gary is the best.

been trying for 3 weeks now to get my pool algae free, going in every 3 rd day to test the water…read more We are sold a bunch of chemicals and given instructions for the next 2 days to follow which included extensive manual vacuuming in the 80+ degree heat.Honestly think they are just there to sell chemicals. my husband and are 63 and 64 and not in excellent health. We were never offered a service call or someone to come assist us with the cleanup ( we d pay of course, because we are not able to be out there for hours).

0 ! This place is horrible ! We have trying to get our 12,000 dollar hot tub repaired for a year…read morenow ! Two attempts and now they will not return my calls ! Do not buy from Poolwerx! They will not stand behind their Bullfrog Spas! Never Again ! I will be spreading this all over Social Media!

I'm a new pool owners. We got better advice and more education here than we did from our pool…read morebuilder or the "pool school" (I'm actually not sure we were provided a pool school). If I was starting a new build, I would hands-down use Chase at Tennessee Valley Pool & Spas. This will be our go-to pool store. These are the first people in the pool business we have met, in any capacity, where we have confidence that they know their craft!! Nice, patient, and competent! 10/10 recommend.

I cannot express enough on how helpful and awesome the team at Tennessee Valley Pools are! We…read morerecently purchased a hot tub from Andrew, we were nervous about the set up and he put our minds at ease. His team provided the set up, filled the tub, made sure it was working and heating, showed us how to treat the water and made sure we didn't have any questions. Amazing! Thank you all so much!