ALWAYS friendly staff and the place is ALWAYS clean - auditorium, screens and toilets. Has become…read moreour 1st choice to look to if a film is coming out we want to see. No trouble parking as served by large carpark. Only whine which relates to the Odeon chain itself I'm sure is the food pricing - eye watering - and sound levels of the films - deafening at times !

This is my local cinema and I have been coming here for quite some time now. The good thing about…read morethis place is that it's a bit out of the way so it's generally not too busy. The bad thing about this place is ALSO that it's a bit out of the way so it's not that easy to get to. Even though it's next to a leisure/sports centre it's not very well served by public transport (there's only 1 bus) so unless you drive it's difficult to just pop by after work, but they do have plenty of parking space if you do drive. It's a big enough multiplex from the odeon chain so you get a good selection of 2D & 3D movies. As with most other cinemas... avoid the snack/sweets/popcorn.

I once wrote to Vue Management to complain about Vue in Romford. The seats were soaked in God-knows…read morewhat, the screens were covered in mess, there was popcorn everywhere, the projector was projecting wrong, there were balloons randomly in the theatre blocking the top corner of the screen. Their response was at least honest; "Unfortunately, due to the clientele in Romford it is difficult for us to maintain a consistently high quality" - and I believe them. The Vue in Romford is decent as Multiplexes go; but the problem comes when you find lots of kids who'd rather text each other across the room and make random turrets type noises than watch a movie. We used to avoid this by going to screenings at 11pm. But we found that although the kids were gone, their mess wasn't. I complained a much of times and to be fair to them, I got a few free tickets-- but it got to the point where I'd rather pay to go somewhere else and not have to sit on someones unwanted popcorn. Cinematically; the films are presented well; good sound and good size screens; but often you'll find coke splashed on screens or my biggest problem; holes in the screen (meaning shiny bright sparkling areas). A cinema that tries to be good but doesn't quite pull it off. Go elsewhere.

This Vue cinema is great, you can either buy your tickets downstairs from a dedicated ticket desk,…read moreor go up some escalators and buy your tickets with your popcorn, or you also have the choice of buying them online and collecting them from a ticket machine. In the main lobby, you have a Ben & Jerry's stand from where you can get some yummy ice cream, next to the stand they have a selection of pick and mix. The lobby looks nice, but is always pretty busy during the evenings so I suggest getting there early. As Paul mentioned there is a lack of food, but to be honest there aren't many cinemas that do a huge range. As this is near a shopping complex there are a few places you can go to eat. I am a huge popcorn fan, and Vue does do tasty popcorn. The screens are good and the seats are comfortable, this Vue is great to watch any film =)

This isn't my local Cineworld, but I went here as the Harlow one wasn't showing the film I wanted…read moreto see, and I'm glad that I did. It's a pretty big cinema, with 16 screens. We were in screen 12 and I was really impressed. The seats are big and comfortable and have LOADS of legroom. We sat in some that were the first row in the second tier up and central in the cinema. Not only was it the perfect angle to view the screen from it was completely unobscured too. There was also a handy metal railing in front that you could rest your feet on! The sound was good and loud, the screen clear and bright, the popcorn crunchy and sweet, and the whole place was pretty clean and well air conditioned. All that you could want from a cinema really.

Huge cinema with many many screens. Don't worry about going to the wrong screen as the employees…read morewill point you in the right direction if you ask. Their public toilets are spacious and clean a surprise in a cinema that gets so busy. They also sell a variety of hot and cold snacks including nachos and ice cream, and something I recently noted was that they now sell coffee what a nice change from the usual water and fizzy drinks. The screens are a good size and the seats are fairly comfortable, and the walls are thick enough between screens that you cannot hear the film being played in the next screen.

I usually go tot he Showcase Cinemas, however, we decided to go to Cineworld as the film we wanted…read moreto see was on at a slightly better time. The first thing that put us off was the car park - which I know is probably not the cinema's fault - but it is extrememly inadequate for an 11-screen cinema, 4 restaurants, a shop, a hairdressers and a gym. We drove round for about 15 minutes just waiting for a space to become available. When we got to the cinema, there was a rubbish bin by the door, overflowing and not smelling particularly nice. The music playing in the foyer was very loud and was a heavy rock music! It was really offputting - something I'd expect to hear if I went to heavy metal night at the local pub! At the box office there was a TV screen missing (there was a large empty bracket on the wall with a mess of wires all over it,) so only half of the show times were visible. We already knew what film we wanted and at what time, which was obviously a good move as I couldn't see any film time leaflets anywhere. Anyway we had bought a drink and got to our screen and the film was just about to start only problem there was no noise! Another customer had to go inform the management, although we had missed the first couple of minutes of the sound already! About 15 minutes into the film, we heard very loud shouting, swearing, laughing, coming in to the screen, as they came to the front, we saw it was a group of about 10 young kids (about age 13/14). They were shouting at thje top of their voices 'do you like your *** film!'then they just stood at the front in the way of the film. I decided I should best go tell a member of staff as I didn't want to say anything to them myself. I told a member of staff who said she would ask someone to come up, but as I was going back into the screen 3 of the boys came right up to me saying had I grassed on them and they 'squared up' to me, swearing at me into my face. I was very scared, but they left the screen. I wasn't sure if somone was coming or not, but I wanted to tell them what those kids had done, so I waited near the door for a manager. When one came, I told him but he didn't seem bothered he then turned to the kidds who were out in the foyer and told them they could have another chance!! I couldn't believe it! They had threatened me, and scared me, not to mention ruining the film for every other customer and he just let them straight back in! The kids walked past me back into the screeen laughing about it, and (at this point I felt furious). I told the manager I couldn't believe he was not prepared to ask them to leave and that it was appalling!). He told me that I should calm down and just watch my film and said he didn't want to discuss it any more! So I went back in the screen and obviously the kids knew I had told on them so they continued to heckle at me and throw sweet wrappers/popcorn in my direction so we made the decision to leave. I thought this was absolutely appalling. I had gone with the intention of just wating a film quietly, whereas those kids had gone with the intention of distrupting the film and spoiling other people's enjoyment which, thanks to the manager, they had done. I will definitely not be going back there if this is how even the managers treat the customers. However it is normally very good. it';s clean. The kids love the arcade. Just that one time completely put me off. But the service is still bad.

Not the best cinema I've ever been to, but not horrendous. Prices are a bit high, don't bother with…read morethe snack stand as the popcorn is almost never fresh and the staff behind the counter are not generally pleased to serve you. The selection of movies is adequate, they have most of the new films out, and a large selection of bollywood - which is great if you enjoy them. If you're going to be seeing multiple movies in a month then sign up to their unlimited package, great value if you see 3 or more a month. While parking isn't great - the normal parking lot has been closed down for renovations - it is near bus and train lines and there are often taxis outside as an alternative option.

Great cinema It's clean we have good seats and a good…read moreamount of parking ;-) On this occasion we have found the lady behind the till to be very rude. After barking tickets at my partner he handed them to her. The assistant checked them and barked again "family". She then handed the tickets back to him and turned and walked away. The attitude of this member of staff has made an impact on my willingness to return again

Purely as a cinema this isn't bad at all. It's not usually busy and I've never had to queue for…read morelong. It's a very pleasant cinema to go to - modern and comfortable and I've never had any problems with the quality of the screenings or the other customers who have been there. It's a big, friendly, well decorated cinema with plenty of screens and plenty of choice. It may seem harsh to judge a cinema on it's location, but this would get a much higher rating if it wasn't in Dagenham. Let me start by saying if you want to go to this cinema you should go by car. It's very accessible and has a very big car park. I, unfortunately, made the mistake of going by tube, and when me and my friend got back to the station we encountered a group of guys who were extremely drunk and has obviously been fighting. One was covered in blood and one of the others had a broken bottle in his hand. We tried to turn away but before could we were mugged as one of the group held a broken bottle to our heads. Now again, it may seem harsh to judge the cinema based on an unfortunate incident unconnected with the cinema in any way. As I said the actual cinema itself is excellent. But I have to judge this on the whole experience - if travelling by tube I'd would never go here again and I certainly wouldn't take children. By car however, well worth a visit.

Absolutely worst cinema experience I have ever had. My friends and I had 3 seats together and we…read morewalked into the screening 12 minutes early, and there were other patrons already inside the house. The male employee was inside cleaning alone, and we tried to stay out of the way so he could clean the huge mess in our row. My friend even helped him clean up by collecting trash and putting it in the trash bag. There was chocolate smeared on the seats and popcorn all over the floor. There were people in the other rows and he still cleaned their rows. As he left and more people came in, we realized he would not come back to clean our row. I went outside to ask another staff member if they could come in and clean the seat with chocolate smeared because we had to sit on it (it was a full house). She went and asked him and I overheard him say "well they came in early so I couldn't ask them to move so I could clean, so I'm not going in now because there's people there". The staff member came back to me and told us it was basically our fault for being there early and apparently "in the way". We didn't mind the mind the popcorn on the floor, but the seat was unable to be sat in. She told me we could move to the front, but those seats are priced at a lower cost than what we paid for. We just sucked it up and sat on a shopping bag, but I hope this employee never works a day in customer service ever again.

I love vue cinemas its the only cinema I go to. This is because they always have massive screens in…read morecomparison to other cinemas. They also have lemon sorbet flavour ice cream which I never seem to find in other cinemas. However my fellow Qypers I just wanted to share the traumatic ordeal I experienced at Vue cinema in Sheperds bush screen 6! I arrived into the movie pretty late so i sat near to the front with my boyfriend. whilst watching the movie I noticed a dark shadow move across the cinema floor. At first I ignored it cause I didnt want to jump into conclusions. Not until when the cinema was slightly brightened and I saw a rat yes a rat! running around freely and I am sure there was more than one. I was not comfortable at all as I was constantly watching the floor and not the movie. I made a complaint to the manager and recieved some compensation but that is beside the point. I paid to watch a with my boyfriend not to watch a movie with my boyfriend and rats! So beware Qypers!

Although not every screening room is as polished as other, higher priced cinemas - you really can't…read morecomplain when you're paying £4 per cinema ticket, no matter what time of day. Been coming here for about 6 months now and saw Guardians of the Galaxy there in screen 7 last night. Could not fault it at all. Not forgetting that two large Tango blasts, a large popcorn and a bag of chocolate m&m's came to just under a tenner. Fantastic place - wish there were more in the UK.

I give it five stars because the price for a movie is just that good. Every movie is £4, a 3D one…read moreis £5 (I think). They have a lot of the latest movies, some indie movies too. Yes, the rooms are not as cared for as in more expensive cinemas (though it's mostly the customers fault who behave like pigs and leave rubbish all over the floor), but I will NOT complain as I got to watch a lot of big-bucks movies for £4 only. They have had movies like Beauty and the Beast, Ghost in the Shell, Guardians of the Galaxy, Mad Max:Fury Road - Black and Chrome edition, Boss Baby, Smurfs so you usually have plenty of choice, be it for grown-ups or for kids. You will pay more for drinks and snacks than for a movie, to be honest. I usually make a day out of it and go to 2 movies since it's so cheap.

Empire cinemas, Bishop's Stortford…read more I suppose this is much the same as any cineplex cinema complex in any town, with 6 or so screens showing a selection of the most popular films, family favourites and not a great deal else. This cinema was originally part of the Cineworld chain, but the monopolies commission ordered them to break the business up and Stortford's cinema was one of the ones that got thrown out. As a result, we sometimes miss out on some of the bigger chain's offers, such as the ability to use Nectar points, and other discounts. Popcorn and Cokes etc are the usual over-priced fare, but you can get some meal deals, and all in all it's fairly typical of the cineplex experience!