Very disappointed with this place. They were polite and friendly for two visits. On the third visit…read moregroomer complained about our puppy being too hard to manage as in too squirmy, and that she whined in her crate the whole time. She said her hair was too difficult to work with and that I should not bring her again unless I had her medicated with Gabapentin or Trazadone. Our puppy is 11 months old. She came out of this groomer not looking like a Havanese but like a Poodle. They charged me virtually a $100 for shaving her. I feel really offended and will not be returning.

This is the place to bring your dog if you need a REAL groom, not a pet store, one-clip-fits-all…read morehack job. Golden Ears does the show trim on our Kerry Blue Terrier - a very difficult groom - and they always do a fantastic job. We won't take our Kerry anywhere else to get him ready for a dog show! Along with full-service bathing and grooming, Golden Ears offers no-appointment-necessary nail clipping for a very low fee (I think it's $5). So if you have trouble keeping your dog's nails in check at home, stop in here for a quick fix. Price is incredibly reasonable for a service that takes two hours (show trim, which includes bath, blow out and highly skilled scissoring).

I really like the team that work here. They are considerate, kind and friendly. The little dogs…read morehang out in the chill office space, and the larger playroom is monitored by 4 live screens as well as multiple staff members. When return I like watching the screens to see my pup playing around and having fun. Many people in Lower Lonsdale bring their dogs here to this safe, clean and well attended day care. Kelsey is particularly sweet with the dogs and always remembers Rio by name when we see her around the neighbourhood.

Don't use A spot for spot if you care about your dog. They completely disregard your pets safety,…read moreeven if they agree to special requirements. They let a large (German shepherd) rescue dog in with the small dogs and puppies - when they, and the dogs owner did not know the history of the dog at all, and they owner had only owned the dog for 1 week. This dog in turn attacked our small breed dog (12 pounds) by picking him up by his back hips and shaking him back and forth. The reason we know this is what happened, is because the worker who witnessed it phoned us right away and told us. But then later when we got a letter from the owner of "a spot for spot" explaining what happened, she made up a completely different story. To add insult to injury she claimed our dog was the one at fault for being attacked. This resulted in injury and pain to our dog. He needed attention from our vet at financial cost to us. This would be less disturbing if we had not had an agreement with the shop about our dog. He is an intact show dog. We knew this could put him at rick so we told them specifically to keep him separate from other dogs as much as possible, and if he was socialized to only have him around dogs his own size. This was ignored. Also the rescue dog was supposed to be kept away from other dogs as well, and as written by the Daycare owner this dog was let loose with the other dogs. After the incident they refused top put us in contact with the owner of the offending dog. They instead, gave our information to her and gave her the option to contact us if she wished to work out the situation. Fortunately she did (after several weeks of us following up with a spot for spot). We got the money back from the trip to the vet - but now our dog is very afraid of other dogs that approach him. He used to be the friendliest dog with no fear of other dogs at all but now unfortunately this is no longer the case. Key points to take away: disregard for instructions leading to dog injury crass handling of the situation after without compassion 2 different stories from the owner, and the worker who witnessed refusal to put customer in contact with the offending dogs owner no offer of any sort of compensation from the shop Make an informed decision before you decide where to leave your loved one.

I've left my two cats there four times over the last 18 months for varying lengths of time from…read morefour to twenty-nine days. They are always calm and happy when I get them back. Mark and Sheila's prices are better than anywhere else locally, their kennels are immaculate, and it is obvious that they truly love animals. I will contin using their services. It is so good to have a place where I know my cats are safe and well cared for.

I first met Sheila of Kendon Kennels about the second year (2012) after my arrival in British…read moreColumbia. It took a while for me to realize that she had a thriving and very busy kennel operation with her son Mark. We had become acquainted through a church we both went to and tended to mostly spiritual matters. It would be at least 4 years after getting to know Sheila of Kendon Kennels that I would have my senior Shi Tzu, Robbie Burns, use the kennel's services. I was apprehensive at first because I was Robbie's third owner and he had been rescued by my mother back in Ontario and he tends to stick to me like glue. When I bring Robbie for his stay at the kennel his tailing is always wagging in happy anticipation. This is something I noticed immediately as I've realized how professional, clean and welcoming the kennels are and Robbie seems to enjoy being in the company of the other dogs. I can certainly recommend Kendon Kennels without reservation and I would add that their prices are very fair and affordable too! Bruce CG Gallagher Burnaby, British Columbia

I have been taking my dog here for about 4 years. We had terrible experiences at 2 other kennels in…read morethe South Surrey area. Our dog loves coming here! They also love him and say "hes always welcome." My dog has really bad separation anxiety and is literally never alone this is the first place he has ever gone where he is super excited as soon as we cross hwy 10! Thank you so much!

I have used this daycare 6 times.Each time I pick up my 15 week old puppy,he would jump on me,bark…read moreand cry even on the way home he would wimper for about 15 mins.On the last day I took him there,the owne'rs sister came out of her house from next door as no one was in the daycare office and took my puppy along with his lunch bag as she has done a few times before.Later that day I went to pick him up and as no one was in the office again a young boy came and got my puppy and gave me his lunch bag.When I got home I realised that his lunch was still in his bowl,they did not feed him.I called the owner and ask why he was not fed,she replied..."she would ask her sister because she was out. I said I am paying you to look after my dog,she replied "it's the first time " .No apologies. It seemed to me like no one was in the day care for the day,the dogs were probably locked up all day long,no wonder each time I went there all I can hear is non stop barking. The next day I visited three other daycare in the same area,WillChris,Colleen's and Dogonit,I did not hear any barking,all the dogs were calm.I will never take my dog there again,the name should be Sad Paws. Sylvan

Great staff, great facilities, and they care! Finny, our…read moredog, has stayed here and also used daycare several times . Will continue to use them with confidence!

My dog Luna stayed there a few times when we traveled to Brazil. It's for long periods of time and…read moreit's a safe environment and they take great care of the pets.

We have been bringing our beloved doggy to Caven for years and have always had a wonderful…read moreexperience. Prices are very reasonable . Thank you Caven !

I have been taking my small dog here for years. Always does an excellent job. My dog seems happy…read moreafterwards as well.

I brought my one year old goldendoodle here on advice of a neighbour. My boy is used to being…read moregroomed but his regular groomer is a car ride away and he gets carsick so I wanted to try someone closer to home. I was not impressed. I was in a hurry when I picked up my boy (because of an upcoming zoom call) so I couldn't look closely until I got home, but what struck me immediately was that my boy growled at the groomer. I've never heard my dog growl at a human before and he growled each time the groomer approached. I think that is very good indication that something went badly. When I got home I realized that they hadn't even brushed out my boys tail or shaved in the sanitary area and I'd paid $130 plus tax for a full groom. We won't be going back.

I was searching for a groomer closer to home and preferably a small business. Took a chance on this…read moreplace and we couldn't be happier! Our sweet pup duke has had grooming distress after every time he's been for a bath and cut.... I'm so beyond happy that when we brought him home he was the happiest he's ever been after a full groom! He was taken care as if he was their own! BRAVO we are one very happy pup and family!

Barks is the best. This is our 3rd daycare center and our pup has been the happiest here of the…read morethree. Our dog is literally wagging her tail to go in every time, which speaks to how happy they keep her. They separate dogs by energy and how well they get along. My staffordshire terrier is on the high energy end, so she needs to be paired with larger dogs and/or equivalently crazy dogs :). They do slow introductions to all the dogs and see how they pair well. There are a ton of separated areas for different groups to play. The Facebook photos are awesome to see how much fun they are having during the day. It's the best 100$ or so per month I spend regularly. Keeps my dog tired, socialized, and exercised.

Niqi and her team are absolutely fantastic! Our Great Swiss Mountain Dog loves it there!!! Niqi…read moreand her team sincerely are dog lovers and it really shows in how excited our Thigi is when she gets there and how exhausted she is when we go and pick her up. I recommend Barks & Rec to everyone!