I have found my permanent groomers!! I know how stressful it can be to finding a grooming place. I…read morehave two dogs and the previous one I went to would cut my dog with the razor. Any who, not only did Dharma dogs respond to me so quickly, their quote was the same online and for what I paid for. I brought in my 7month old dog and my dog is crazy, she is super active, very friendly and wants to meet everyone. It was her first haircut and she had so much matting I wasn't sure how she was going to react to grooming. But this grooming place really took care of Stella. She was perfectly cut, behaved, with no problems. Had all the matting cut in less than 2 hours. They work fast!! They had about 2-3 other dogs and had my dog perfectly cut in half the time at another groomers. Also a big part of why I like this place is because of the staff. The person who cut Stella was super nice. I wish I got her name. Will be coming back and request the woman who cut Stella. - will update with her name.

Three things, twice I had terrible grooming for my doodle (don't book with Vlada or Stephanie);…read morethen Stephanie over charged me for a large dog and she is a medium size dog. I took my unhappiness to Stephanie because she is the manager and she has ignored me - does not care, not one bit. I would like Nik, the owner to contact me, as I want to work this out.

I brought my one year old goldendoodle here on advice of a neighbour. My boy is used to being…read moregroomed but his regular groomer is a car ride away and he gets carsick so I wanted to try someone closer to home. I was not impressed. I was in a hurry when I picked up my boy (because of an upcoming zoom call) so I couldn't look closely until I got home, but what struck me immediately was that my boy growled at the groomer. I've never heard my dog growl at a human before and he growled each time the groomer approached. I think that is very good indication that something went badly. When I got home I realized that they hadn't even brushed out my boys tail or shaved in the sanitary area and I'd paid $130 plus tax for a full groom. We won't be going back.

I was searching for a groomer closer to home and preferably a small business. Took a chance on this…read moreplace and we couldn't be happier! Our sweet pup duke has had grooming distress after every time he's been for a bath and cut.... I'm so beyond happy that when we brought him home he was the happiest he's ever been after a full groom! He was taken care as if he was their own! BRAVO we are one very happy pup and family!

My dog Luna stayed there a few times when we traveled to Brazil. It's for long periods of time and…read moreit's a safe environment and they take great care of the pets.

I just put my dog, Bella, in boarding for 3 nights at the North Van location. The staff posted…read morevideos daily to their YouTube channel, along with pictures on their Instagram. I'm addition to that, I got the room with the camera as this was the first time leaving my puppy (6 month old) on an overnight stay. The staff were absolutely amazing in answering all of my emails/check ins to ensure Bella was okay. They reassured me with videos and photos that she was doing well. My sister went to go pick Bella up since my flight was delayed, and Bella didn't want to leave! Rather than going to my sister (who she knows and sees almost every day), Bella ran back to the Jet Pet staff because she didn't want to leave! I'm so grateful and appreciative for everyone that works here for the efforts they all made to ensure Bella was comfortable during her stay! She can't wait to go back!!!

I worked here for a few months semi- recently. As someone who worked there, I can confidently say…read morethat they do not take as good care of the dogs as they say. The owner is rude to her employees, and they use methods such as shaking change in metal jars directly in the dog's ears until they are scared of the workers as a way to make them stop barking. They will also yell very, very harshly at them almost constantly. The reason why I don't work there is because I refused to take part in that. They will also put up to 25 dogs of all sizes and temperaments in one van for the daily beach walk, which exceeds the legal limit and results in the dogs getting in fights with each other. Again, as someone who worked there, please do not leave your beloved animal there. Your dog will be sad all day and will not get enough attention nor be treated appropriately. At first glance, it seems like a great environment, hence why I worked there. But your dog will only be let out once, and in the group photos they send, it's likely your dog won't even be in the picture. They use very outdated training methods, and it was incredibly hard for me to work there. Leaving your dog there is the equivalent of leaving your dog at an animal shelter.

It's not often that I leave reviews for businesses that I've interacted with unless they are truly…read moreoutstanding but in this case I thought it important that pet owners considering using Noelle's service, in particular the daycare, have a well-rounded picture. I have two dogs and recently moved to the City. I enrolled one of my dogs in her daycare because the other one was highly anxious and could come with me to work. Both of my dogs have been attending daycare for years without issue. The younger one, which I enrolled, passed the intake exam and full daycare day without issue. He can be difficult at times because he doesn't know his size and can be bossy. I signed him up for the beach walks because when I saw the facility it looked to be just a large warehouse and I knew my dog would want outside time. The dogs are mostly let off leash during these walks but I noticed that mine was only let off the first time and not again. I had warned them that his recall was not great so I figured maybe they were working on that (given your pet is supposed to receive recall and other basic training while enrolled at daycare). When I met Noelle finally (on a day when her dad was off and she was supervising pick up) she told me that she would only let him off when the tide was out because it gave him more room to run. Fair enough. However I never saw him off leash. We worked on the training videos she sent, each day, diligently. I wasn't receiving other feedback until I was told that my dog had a bad reaction to another dog but that the other dog had been asked to leave the daycare. I was pretty surprised that the other dog was asked to leave just like that but was told there had been some "other issues". The next day, my dog was the one to be kicked out for going after another dog. I was told that Noelle or Vincent would be in touch to explain further but just like that I no longer had a spot. I had been exchanging emails with Noelle up to this point because I noticed my dog exhibiting aggressive behaviour at home towards my other dog, something he had never done. She recommended I hire their behaviourist, Sandy. I spent a little over $1100 to hire her. When Noelle reached out following up on an invoice, I told her that I was disappointed to have not heard from her after we were asked to leave the daycare. That I felt that for the amount I was paying ($55/day and that was only because there was a promo rate) I expected to receive a bit more feedback, further, my dog never seemed to be allowed off leash. Well she responded quite rudely saying that my dog had repeated events of bad behaviour and that he would never change. This was news to me given I had not received any kind of feedback like this before. Also for herto tell me my dog would never change was surprising - why then had I hired her colleague, the behaviourist for $1100? All in all, after having enrolled my dogs in daycare across three provinces, I have never had such a bad experience as I had with this one. It is very overpriced for what you get. If you are bringing a dog under 1-year then it might be great, and you might receive more bang for your buck but apparently my three-year old was way past help. Luckily we've since found another daycare, where my dog comes home happy each day, the aggression has totally stopped and I receive honest and fulsome feedback. As someone that puts themselves out there as an experienced trainer, it's extremely disappointing for her to refer to any dog as "beyond help" and refer to their behaviour as "never going to change".

Our Vet recommended that we get our border collie groomed and I was reluctant because I have heard…read morehorror stories of groomers not doing good jobs with Border Collies. James was recommended by a person on west coast border collies and I booked an appointment. I am so happy that I did! Our boy looks amazing and James did a wonderful job! Will definitely be coming back! He got all of our dogs undercoat off and all the mats out without shaving him! Can't say enough about how happy we are.

Stanley Bark is a dog store on Alberni that provides daycare and grooming services…read more The service is good and the store is small yet stylish. All the dogs seem to be content. The prices are reasonable considering their location, but still a bit too rich for my blood. If I could let my dog stay at daycare all the time, I would. But for now, it will be once in a while. Full Day ($30.00) Package of 10 full days ($26.00 per day) Package of 20 full days ($23.00 per day) Bath & Blow Dry - Grooming varies with request

We've been bringing our corgi puppy Loki here about twice a week for the past two months. It's an…read moreawesome place for him to hang out and tire himself out while I'm working. He gets tired enough that he's very low maintenance in the evening and throughout the next day so this place is kind of a life and sanity saver for me. The facility always looks and smells clean, even in the summer. I've met Dave and Erin, and they are awesome people and dog lovers (obviously). We feel safe and comfortable bringing our puppy here. It's also nice that because a lot of small downtown dogs come here, Loki gets to play with dogs his size. I think the price is amazing for the amount of time you can leave your dogs here, and the place is huge. We will continue to be regular customers!

The owner is rude and very arrogant. They need to do a better job in keeping the daily log right…read more They over charged me by a day and he was quite hostile in communicating with me. Don't be deceived by his smiles because behind that friendly face is an arrogant soul.

DO NOT take your dog to this place they are extremely unprofessional and there is zero transparency…read morearound pricing. The grooming service takes the entire day even when they say it shouldn't take very long. Truly terrible service and it's not worth half the price of what they charge. They treat customers so poorly that it really makes me wonder how they treat the animals. Truly an awful place do not go.

We were visiting for the weekend and had an event and our dog couldn't attend. Called them and they…read morewere so friendly and gave us a spot to drop her off. The prices were good not overpriced.

Excellent doggy daycare. I've been taking my puppy Reggie there for a few weeks now and he…read moreabsolutely loves it. The employees are clearly dog lovers, and my high energy pup comes home pleasantly exhausted, which I love. Highly recommend!

My aunt took her dog to be groomed at the urban puppy shop this week and they all but butchered…read morehim. They shaved way too close to his belly, genitals, elbows and ears. And it wasn't just like one nick... he was cut and bleeding all over. What kind of person keeps going with a grooming session like that after one cut? The poor dog has been in pain for over 2 days now and they had to take him to the vet and get antibiotics and anti inflammatory medication. And when she called to complain to the shop apparently the owner is out of town and will get back to her Monday... but come one, something like this is urgent! I would never give any money to this business.