We have always used Ladner Village Dog Grooming to trim all of our Jack Russell terriers nails. Always available to take 15 minutes to look after our boys and girls. Over the 16 years we have been coming by the store, we have had GREAT service and were always welcome. Our latest Jack "Louie" has all black nails and we have never had a problem. We will happily use the girls in the store as long as we live in Ladner. read more

Great people, we moved away from Ladner and tried other dog grooming companies but we are back to Heidi and Darcy - they are simply the best Gary Laughton & Daisy read more

We were so fortunate to find Darcy when we moved to Ladner and started the search for a reputable groomer for our dog. I worked in a vet clinic for a few years and I immediately recognized Darcy's incredibly kind, patient and gentle approach to my dog and other dogs in her care. I highly recommend her and her services! read more

My English bulldog has been here before (only ever for nail trimmings) after today we won't be returning or recommending. The minute I stepped inside I was greeted by a younger girl who right away asked if my dog was a pit bull...(how you make this mistake I'm not sure) I replied saying no she wasn't and that she's incredibly friendly.. she then disagreed and said my dog looked mean and pitbulls are aggressive.. regardless if she was a pit bull or not.. who is that rude to say that to someone the minute they step into a bussiness that works with ANIMALS. I asked if she worked there as I would never want my dog being groomed by her and she said she was a "helper". The owner should seriously consider finding help elsewhere. I don't support business that make such ignorant assumptions about animals. In the 5 years I have had my Bulldog not once has she bled from a nail trim until I took her here. The owner had the audacity to say it's my fault because her quiks were too long. DO NOT GO HERE!! read more

Love this place! They have always done a great job on my super-furry fluffball of a dog. Reasonable prices and easy drop-off and pick-up times. read more

We had an awful experience today at Ladner Cat and Dog Grooming. I went to pick up our small dog and he was handed to me with a bleeding paw. The owner immediately began to lecture me about how long his claws were and how I didn't get them cut often enough so that the quick grew too long, thus deflecting the fault onto me. I was told that I would have to bring him back once a week to have his claws clipped in the future. I left with him bleeding (they did nothing to treat the bleeding and did not even offer a paper towel) and got blood all over my pants and car. I then took him to the vet to be looked at thus incurring a vet bill. When I had called the place in the morning I was told that they already had 10 dogs there and that they would take him and he would be their last dog that day. They wanted him there in the morning even though he would not be done until 2:00pm. They also said that they would call 10 minutes before he was done and they wanted me there right away as they did not want to hang around after working all day. In addition to the bleeding paw the cut he got was choppy and poorly done. I think that things went badly because they took on too many dogs and were rushing so much. I will not be returning to this place. read more

Great dog groomer. My very nervous dog is totally calm for Darcy, and my very hyper dog is easily managed. Great prices and service. Highly recommend for dogs! read more

I would not recommend this grooming salon to anyone. I took my 70lb labradoodle in for a trim and the groomer Darcy called me after 6 hours saying come pick him up. I arrived and he was only half finished. She then stated I had to pay in full now ($140) and she would finish cutting him another day. She couldn't schedule me in for another 3 DAYS, so I had to walk around a half groomed dog until then. When I returned to have him completed she asked me how I liked the cut so far and I told her how I was honestly a little disappointed because it wasn't what I expected and was very uneven. I also notified her that he had come home with a small nick on his paw but it wasn't a big deal. She immediately called me a liar and told me that I was defaming her. She then said that she would not be finishing my dog's haircut and asked my sister and I to leave the shop. My sister asked for a partial refund since she would not complete the services we paid for and she then yelled at us and told us she was calling the police. Once the police arrive they told the groomer she had to complete cutting my dogs legs since that was part of the service we paid for. One officer supervised her while she groomed our dog. My sister and I had a good laugh with the officers since the situation was so insane and they even recommend another groomer in Tsawwassen that we should take our dog to. I suggest that everyone steer clear of this place! The facility smells of VERY strong cigarette smoke which is another reason why I will not be bringing another animal here. That should have been a red flag from the start. Not a great environment for people or pets. read more