We were on the Historical Highlights tour on a Saturday morning with Adrienne...and it was…read moreAWESOME!!! She knew so much about the history of Ottawa and made the tour fun and engaging. History isn't always the most interesting, but Adrienne made sure to mention all the fun and interesting facts that sometimes get glossed over. At the end of our tour she also stuck around to calla cab for one group member and to make restaurant suggestions for the rest. I would definitely recommend this to anyone in the Ottawa area.

I took one of these walking tours in the summer of 2012. It was very enjoyable and informative…read more The distance was not challenging and we kept a good pace. Our tour guide was pleasant and fun. A lot of history and interesting political tidbits tucked in.

An amazing walking tour! I had some distant relatives visiting from Spain and they wanted to see a…read morebunch of historic sites around downtown Ottawa, so I came across SeeOttawa and it did not disappoint. Our tour guide, Julian, was very knowledgable and even customized our tour to what we wanted to see the most. 5/5 stars and would highly recommend to anyone, local or visiting!

From the owner: See Ottawa offers an enriching exploration of Canada's capital, blending history, culture, and…read moreadventure into unforgettable walking tours. Led by passionate local guides, our tours provide a deep dive into Ottawa's essence, revealing hidden gems and iconic landmarks alike. Whether you're wandering the bustling streets of ByWard Market or admiring the architectural splendor of Parliament Hill, each step with See Ottawa is a journey through the heart of the city. With a commitment to small group sizes, we ensure personalized attention and meaningful interactions, fostering connections and creating lasting memories. Whether you're a history buff, a foodie, or a nature lover, there's something for everyone with See Ottawa. Our tours are carefully crafted to cater to diverse interests, offering unique insights and perspectives on this vibrant metropolis. Join us as we uncover the sights, sounds, and stories that make Ottawa truly special. From first-time visitors to seasoned locals, See Ottawa promises an immersive and unforgettable experience for all.

Read the fine print -- Utracks regularly resells tours to third party operators. In our case, the…read moreTour du Mont Blanc classic trek was turned over to a company called Cairn. It is in the fine print that they can do this. BUT: the actual pre-trip instructions obfuscate this. Many travelers arrive at the trailhead looking for Utracks only to find out they've been re-assigned to Cairn. And Cairn should be called "don't Care-n". Our Cairn guide barely acknowledged our arrival and when she did it was with a scowl and a scold. Our fellow travelers were given different arrival instructions. None of us knew we were with Cairn. Utracks and Cairn had failed to share other logistical info with the guide and it was the basis for much sourness on her part taken out on customers. The bonus is that a Cairn tour costs $100's less than Utracks. So if you want a cairn tour, book direct with them and save your hard earned money. This is a true shame. Utracks will insist that communication about this switch is clear. It is not. I read my pre-departure and trip arrival packets like a little kid studying a christmas catalog. They make the Cairn travel partner switcheroo info subtly imbedded in a "travel voucher" that may have been in a document portal, but never in the materials sent as the very detailed arrival and preparation instructions. And even those instructions were different for other members of our group. When a traveler has saved for years, gotten precious time off work, trained for a beautiful trek, it is just wrong to treat that traveler's time and money so cavalierly. After several rounds of thoughtfully given feedback with utracks, their position is that this is a perfectly legal and common practice in the industry and my expectations are the issue. They are likely to defensively and elegantly feign dismay at this review and insist that their guides are seasoned pros. On our trip the guide was clearly an established mountain pro but her lack of process, her absolute unpleasantness and disinterest went far beyond being "direct". Being in her group was like spending 7 days as a dog worrying about when I'd be verbally assaulted next. Our little band of travelers bonded over the needless persecution. And to think we could've endured that for $100's less by booking with Cairn!

Terrible experience on self-guided cycling trip Prague to Vienna. Bike not tuned up upon delivery…read moreand zero support from UTRacks to locate a bike shop in foreign country to have it tuned up. Accommodation very dirty and poorly located. Worst was they changed our itinerary with no explanation - shunting us off to a small out of the way town, booked into a Soviet-era hotel that is run down and filthy. We booked this trip 4 months in advance and there were plenty of suitable 3 star hotels with bike storage available but UTracks prefers to shunt the paying customers to the cheapest options. I am an experienced cyclists - self guided trips in 6 different countries. Avoid UTracks!

Our family rented 11 bikes. We called ahead and let them know we were coming. They had all the…read morebikes ready and it took about 15 minutes to get us all ready to go. The group was friendly. We asked for two hours but we returned them in 1.5 hrs. They only charged us for the 1.5 hours we used the bikes, not the two hours we indicated we would use the bikes. The scenery is beautiful and I would recommend riding bikes around the waters edge. It was fun and safe. It was one of my favorite activities.

Did one of their tours recently and had a blast! The guide was great, the trail was amazing, and I…read morethoroughly enjoyed myself! Some things to note to make it a 5-star experience: I would recommend walking through some basic safety rules at the start. Things to cover include how and where you should park yourself if you have to briefly stop on the trail, how to deal with someone who is stopped in front of you on the trail, or how to pass pedestrians safely, where should you do when you stop as a group if you have multiple people, etc. Given that Ottawa can be busy, a little overview of these rules/guidelines would go a very long way. I also felt that we ended up stopping a little more frequently than I would have liked on the latter half of the tour - mostly buildings I don't really even remember! Nevertheless, had a blast and would recommend it anyway!

I had a great experience at this gallery. It was our first time with my family and we were able to…read morelearn about different art installations, it was cool. It wasn't too busy and it was clean and well-maintained. They also had multiple security stationed inside. Fairly priced and would definitely recommend checking it out at least once.

We spent about two hours here as the last activity of a busy day touring around Ottawa. The museum…read moreis amazing with a wonderful collection of works by contemporary Canadian artists including indigenous artists. They also have galleries that include works by Picasso, Dali, Van Gogh and many others. Parking is easy and very affordable in the underground parking garage. This is definitely a good option if visiting the city! It is walking distance to parliament hill so easy to combine visits to multiple attractions.

We tried a new tour called Hidden Ottawa. It's Not a haunted tour. It's a history based tour that…read morehighlights things even most locals don't know or have never noticed about the town. Our group were all locals and we all enjoyed the tour and didn't know the majority of what was talked about. Get ready to learn some real colourful stories of Ottawa! I also appreciated the path the tour takes. It's very scenic and uses areas none of us had been before which was also super cool to learn about and made for some amazing photo locations too!

Walking through downtown Ottawa and came across the sign for a ghost tour. They tend to be fun. So…read morewe inquired and wound up taking the 8pm haunted prison tour. Cost me for 2 adults, 2 kids just under 100 cad. Our guide was Hanna and she was excellent. Overall she seemed extremely knowledgeable about the area and added a little theatrical approach to her story telling. It's a short walk to the prison but once inside it's a throw back to 100+ years in the past. Spooky and fun. Not overly scary for my 10 and 7 yo. If I'm ever back in the area I'll definitely be checking out one of their other tours. My kids loved it.

While exploring ByWard Market, I came across The Crazy Moose of Ottawa. I'm a tourist. It had…read moreclothing and souvenirs for tourists. Perfect! There's a huge moose decked in a buffalo plaid vest and hat that you encounter when you walk in. A lot of clothing, from full-zip hoodies, to t-shirts that either have Ottawa or Canada on them, can be found in this store, among other merchandise. Prices are decent. You can get a t-shirt for $10. The quality is pretty good for the price that you pay. You can also get maple syrup, ice wine chocolate, plushies, and more. There's a clearance section at the back of the store. A male staffer was talking to his female counterpart about some person who came into the store and caused a disturbance. He made mention of filing a grievance with the police. He then left the store. i had found a t-shirt that I liked. I went to pay for it. The woman at the counter said that it was cash only. There was a payment machine on the counter. Interesting. I let her know that it was unfortunate that it was strictly cash. I put the article of clothing away and left this store. As a tourist, I don't carry a wad of cash on me. As a Canadian, I don't either. It's such a ridiculous restriction placed on tourists and shoppers who want convenience and don't want to handle cash post-pandemic. This store does not have an ATM to withdraw cash. Instead, you need to walk over to Rideau Street to find a bank, figure out how much money you need to withdraw, and head back to this store to make a purchase. Highly inconvenient. If you are dying to make a purchase here, I recommend arming yourself with cash before dropping by. Otherwise, don't come here thinking that you can use a debit or credit card to make a purchase. (309)

When I was in the store looking for T-shirts for gifts, I needed help but the clerks were all…read moresitting on counters at the cash area playing video games. I walked out of the store.