better then your average post office, i've only come here to drop off packages, but its been a…read moregreat experience overall. this post office is located inside the shoppers drug mart thats inside the sherway gardens. the hours are the same as the mall hours, so its not hard to get the two of them confused. the service here is great, the staff are happy and eager to help, even if the line up is long, which happened once. transit options are the 15 evans 80 queensway bus, and the 123 B,C,D, and F north queen bus, and this post office is super close to the bus terminal as well which is a bonus. lots of parking available as this is a mall. would go out of my way to deal with this location.

AVOID this place as much as possible. Never ever sent any valuables through this location at…read moreCentral Parkway, Mall multiple times cards that had anywhere from $20-$100 always have been lost or the money has been taken out and the cards never delivered. This guy is a thief! avoid at all cost.

My package is sitting their warehouse. I was supposed to receive the package Tuesday June 11 -…read moreFriday June 14. They haven't even processed it yet. What useless company.

I am finding my visits to Canada Post offices are progressively getting worse and worse with each…read morevisit. I understand that they are in financial crisis, but it's times like these where their staff need to provide excellent customer service. I regularly ship packages to customers (probably 24 parcels per month) and I try to support Canada Post, however I have been seriously considering switching vendors because of the lousy customer service. Most (not all) of the staff are miserable, grumpy and unwilling to help. It's very frustrating, especially since I'm sure that as government employees they're making decent money to stand there and help me! That's my 2 cents. Key Takeaway: If you decide to use Canada Post, consider your interaction as a donation to charity, that way the miserable service you receive won't hurt so much.

Going to the Canada Post office in the Shoppers on Cannon and Wellington St. in Hamilton is never a…read morepleasant experience. Today was no better. We lined up for at least 20 minutes, and the line-up continued behind me. At least the postie apologized​ for the long delay. When I got home I looked at my bill and at the bottom it said " Tell us how we did today"..... go to www.canadapost.ipsos interactive.com. I could hardly wait to start typing.... but what I got was at least a 10 minute survey that had nothing to do with Canada Post. Did my husband use Viagra? Did I wet the bed? It went on and on and on. Everything from what kind of shampoo I use, to how often do I use Amazon, how much money I make, and the year, model, and make of my car. AND NOTHING ABOUT CANADA POST.

My last visit was a few months back and to this day I still remember what terrible customer service…read moreI received from the middle-aged blonde woman. I was actually dropping off a package for my sister as a favour and in return I got bad customer service from this Canada Post employee. My sister didn't tape up the package so I assumed they would have tape to seal up the package. The woman immediately gave attitude and said in a know-it-all tone, "We don't have tape and you're supposed to do that before dropping it off". I replied back that I was dropping the package off as a favour for my sister but she kept going on and on. Why is she giving me attitude when I did nothing wrong? She then said I couldn't place the shipping label on top of another one. But apparently you can because my sister came back with the package and another Canada Post employee allowed it. What bad and rude customer service!

I have been to this location atleast 4 times and every time I go I have to wait for atleast 20…read moreminutes. The lady there is very rude. Just today I went there to buy tape, I waited for 10 minutes in the line and when it was my turn she randomly called someone else in the line to help. I told her that I have been waiting for long and I just have to pay for tape. She said I was helping her earlier you will have to wait. Trust me I have never been rude or given any attitude but this lady she was so rude. I just walked out without buying anything and I will never go back to that location again. Even 1 star is too much for this location.

The staff are very kind and friendly. The post office is always efficient and professional in…read moretheir handling of my mail and parcels and shipments. Deepa and Shashi always have a smile on their faces and do an excellent job to assist all of their customers. Thank you so very much!

The customer service is excellent! The women who assisted me was so helpful and kind. She took her…read moretime with me, was very knowledge and helped me find the best pricing option too!! Will come back!!!

Horrible service. The owners are rude, and not customer service oriented. Quite frankly they do…read moredisservice to Canada Post and their public image. I had an experience where as my new internet provider shipped my router but I never got the notice. SO when I called they indicated that it is available at the post office outlet near Dixie Mall. Long and behold I showed up at the wrong location! so immediately headed to Dixie Smoke and Gift outlet just to arraive right at closing time. I needed the router for the following business day as it was the last day that I could get my internet installed before Christmas. Pleaded with owner to release my package but he would not budge. Quite on the contrary was extremely rude and stand-offish. In short, the worst experence I ever had with Canada Post. Unfortunately it is my new neigbourhood postal office so I have to continue to go there for anything mailed to me Canada Post... argh!