Two women staffers were very friendly and helpful. They taught me how to send packages in the most…read morecost efficient way! I was able to cut cost from $45. to $11.! Awesome! Here's a tip! If it's not critical to send it rush and you're not required to track it, you can send your package by regular mail. Once Canada Post has sealed and stamped it, scan the front part so you have a proof that it has been sent in the mail. You can now send that proof to the receiving party so that they k ow that the package is on its way! Bravo!!! Lol!!!

ordered something over two weeks ago and it still isn't here and i live literally 30 minutes away…read morethis is pathetic will never use this post office again

My last visit was a few months back and to this day I still remember what terrible customer service…read moreI received from the middle-aged blonde woman. I was actually dropping off a package for my sister as a favour and in return I got bad customer service from this Canada Post employee. My sister didn't tape up the package so I assumed they would have tape to seal up the package. The woman immediately gave attitude and said in a know-it-all tone, "We don't have tape and you're supposed to do that before dropping it off". I replied back that I was dropping the package off as a favour for my sister but she kept going on and on. Why is she giving me attitude when I did nothing wrong? She then said I couldn't place the shipping label on top of another one. But apparently you can because my sister came back with the package and another Canada Post employee allowed it. What bad and rude customer service!

I have been to this location atleast 4 times and every time I go I have to wait for atleast 20…read moreminutes. The lady there is very rude. Just today I went there to buy tape, I waited for 10 minutes in the line and when it was my turn she randomly called someone else in the line to help. I told her that I have been waiting for long and I just have to pay for tape. She said I was helping her earlier you will have to wait. Trust me I have never been rude or given any attitude but this lady she was so rude. I just walked out without buying anything and I will never go back to that location again. Even 1 star is too much for this location.

I am finding my visits to Canada Post offices are progressively getting worse and worse with each…read morevisit. I understand that they are in financial crisis, but it's times like these where their staff need to provide excellent customer service. I regularly ship packages to customers (probably 24 parcels per month) and I try to support Canada Post, however I have been seriously considering switching vendors because of the lousy customer service. Most (not all) of the staff are miserable, grumpy and unwilling to help. It's very frustrating, especially since I'm sure that as government employees they're making decent money to stand there and help me! That's my 2 cents. Key Takeaway: If you decide to use Canada Post, consider your interaction as a donation to charity, that way the miserable service you receive won't hurt so much.

Going to the Canada Post office in the Shoppers on Cannon and Wellington St. in Hamilton is never a…read morepleasant experience. Today was no better. We lined up for at least 20 minutes, and the line-up continued behind me. At least the postie apologized​ for the long delay. When I got home I looked at my bill and at the bottom it said " Tell us how we did today"..... go to www.canadapost.ipsos interactive.com. I could hardly wait to start typing.... but what I got was at least a 10 minute survey that had nothing to do with Canada Post. Did my husband use Viagra? Did I wet the bed? It went on and on and on. Everything from what kind of shampoo I use, to how often do I use Amazon, how much money I make, and the year, model, and make of my car. AND NOTHING ABOUT CANADA POST.

AVOID this place as much as possible. Never ever sent any valuables through this location at…read moreCentral Parkway, Mall multiple times cards that had anywhere from $20-$100 always have been lost or the money has been taken out and the cards never delivered. This guy is a thief! avoid at all cost.

My package is sitting their warehouse. I was supposed to receive the package Tuesday June 11 -…read moreFriday June 14. They haven't even processed it yet. What useless company.

Maybe it's just my luck but I don't see why the staff is always so unhappy? Could've been nicer to…read morecustomers, especially considering the service prices like this

I must say that some of the new people there are quite nice. But there is also an older woman there…read moretoo sometimes, who is very unpleasant, silly and impolite. I pray I will see less of her in the future.