The hours suck. The staff are barely helpful…read more The only reason I ever grace this business with my presence is to pick up a package from Canada Post.

This Canada post is run by very polite and friendly employees. They practice social distancing and…read morecare about your money. The only issue with it is it's hard to locate and the store is a bit small otherwise, it is a good place if to post your parcels.

I will walk 10-15 minutes out of my way to go to a different Canada Post location. Coming to this…read moreone always is only marginally less depressing than waiting for a root canal. OK, I'm being a little bit melodramatic. Literally every time I have tried to go to this post office (like today) I gasp when I see how many people are in line. I thought 3 PM on a weekday would avoid the after work rush...nope, 22 people in line. There were 2 clerks working when I arrived and then with the line even longer than it started one of them decided to go on break. Now with one clerk, inevitably there will be a problem...someone is trying to send a fragile, valuable piece of glass to Timbuktu express and hasn't filled out an insurance form or an express form or even bothered to tape their box shut. The sole clerk then gets to spend 10 minutes on just one customer. Can you feel my exasperation through this review? And it's not just like this occasionally, this location is always understaffed and has a crazy line. I used to think the USPS was awful until I saw this. The one redeeming quality...the staff are *usually* rather polite once you finally get service. Seriously, walk to the other locations...in the HBC building, at Yonge & Dundas, Yonge & Bloor, etc. It's not worth the wait.

THE ABSOLUTE WORST MOST RUDE OFFENSIVE SERVICE I've ever experienced in my life. I was turned away…read morethree separate occasions by Randy and Brie who both wrongfully rejected packages that were perfectly packed claiming they weren't. I took my packages to another location and the staff there had no issue with any of my packages. I feel discriminated against and was publicly embarrassed by these two staff members more than once. This has been reported to the Canada Post head office. This is completely unacceptable treatment towards a customer. Horrendous.

Very polite staff - excellent service! I've been to this post office many times and always had a…read moregreat experience.

I want to report a staff. Short hair, with glasses, asian woman. I've been charged by her multiple…read moretimes for printing prepaid label. When I talked to my husband about it he said he has never been charged. Later when I mail again from other staff I didn't get charged either. I want that fraudulant staff to be removed! This is outrageous!

The guy who helped us with our passport delivery couldn't have been nicer and or more helpful.read more

Terrible customer service, perhaps the worst Canada Post I've ever been to in Toronto. There's…read morealways an auditor standing behind the counter; and this dude is intimidating. Why is this such an abysmal post office? The hours are so limited: Monday 9:30 am - 6:00 pm Tuesday 9:30 am - 6:00 pm Wednesday 9:30 am - 6:00 pm Thursday 9:30 am - 6:00 pm Friday 9:30 am - 6:00 pm Saturday Closed Sunday 9:30 am - 6:00 pm Honestly, closed on Saturday? ALL DAY SATURDAY? And they close at 6 pm, just when people get off work, grab a bite to eat and are able to do some errands - ridiculous. I was "helped" by an older gentleman. He appeared new and didn't really know what he was doing; the auditor staring down his neck didn't help either. I ended up not getting my package because the man didn't know how to use the computer to look up my package. Came out empty handed. Avoid at all costs. I feel sorry for those suckers who live nearby and HAVE TO use this Canada Post as their home post office.

This is a post office located in the PATH of TD Centre. It is very spacious but usually only 2…read morecounters are opened for service even though there are 3 to 4 counters there. The service is always a challenge to one's patience, but the staff is basically friendly.. Some Canada Post special edition products are displayed in the glass cabinet for sale. I went to this post office when I was working around the area. Mid-afternoon was usually less busy.

This is where i had the Canada Post experience. The lady is rude to such an extent that if you ask…read morefor help, she won't respond at all. Instead of helping me out like every Other Canda Post employee does, she had the guts to be rude for no reason.

This Canada Post location has awful customer service. I occasionally go to dropped off some prepaid…read morepackages since it is close by. I asked to borrow the tape to seal off the package. They were very reluctant to let me use the tape, made me very uncomfortable. The staff was also eyeing on me the entire time while I was using the tape, then told me next time make sure to prepare before coming in with a stern tone. It is so unpleasant! I believe this is the basic level of customer service at post office. What kind of post office doesn't borrow packaging tape to the customers? Does not make sense! They also don't offered sleeve unless you ask, which is why I used to taping the prepaid label onto the box.

You 'borrow' packing tape? No. You use their supplies which you don't pay for. This store is not…read moreCanada Post owned and operated. They're an independent business that buys their own supplies. Next time finish packing your stuff at home. If you don't have any tape go into store that sells them and try to 'borrow' some see where that gets you. The people who work here are so polite and easy to deal with. They are very patient and helpful. But give them grief and they will bite back as anyone should.

First time using this post office after the one at atrium closed. It's a newer location and was…read morebright and clean. There's also more staff here than most other locations in the area. Service was fast and everyone was really friendly and helpful. Officially my new default post office.

This is a new stand-alone post office, which opened on 2023-09-18. The address is 700 Bay St, but…read moreit is a huge building, and the entrance is facing Gerrard St W. The old post office at Atrium on Bay has closed after so many years. The staff are courteous. Photos and videos are not allowed inside a government building without permission given from the head office in Ottawa. They gave me a phone number to call! The store is wheelchair accessible. Review 2023-311

This store is similar to others located inside a Shoppers Drug Mart, being compact and located in…read moreone of the back corners. They deal with regular mail and parcels, including XpressPost and PriorityPost. They also sell collector coins, envelopes, padded envelopes, boxes, and gift cards. The staff is courteous and helpful. There is no free WiFi. The store is wheelchair accessible. There is paid and free neighbourhood street parking. Review 2023-067