Delivered late, no response had to call for a week. Once new pool was installed, it was not…read moreworking. i called for a technician, Cynthia extension 318. its been over a week, now, no response.... store has good products but no after sale service.. NONE

It would be really nice if someone at the service counter spoke even a little English or even clear…read moreFrench. I could hardly understand a single word . I mean it is a "SERVICE" desk.

I started using Aquanica this year. They painted my pool and did a great job…read more Nick comes every Tuesday and Friday and does the chemical check and vacuuming. The pool looks clean and inviting. I am very pleased with their pool service.

Exceptional service!! My pool is always well maintained by Aquanica in a professional and timely…read moremanner.

Très mauvaise expérience avec le service après-vente de Trevi Laval…read more J'ai signalé une fuite d'eau dans ma piscine, en précisant dès le départ que le niveau d'eau s'arrêtait 2 pouces sous la lumière et le retour d'eau. Malgré cela, les techniciens ont vidé la piscine sans vérifier la zone indiquée, causant une perte inutile de temps, d'eau et de sel. Après plusieurs visites, dont une pour vérifier les tuyaux (qui n'avaient rien à voir avec le problème), c'est moi-même qui ai finalement localisé le vrai trou -- exactement là où je l'avais mentionné au début. Le technicien qui est revenu a confirmé mon observation et reconnu que l'erreur venait de l'évaluation initiale. Malgré tout, on m'a facturé plusieurs visites, dont certaines inutiles, et on me réclame encore un paiement injustifié, comme si les erreurs de leurs employés devaient être assumées par le client. Service très décevant, manque de responsabilité, et suivi administratif inacceptable. Je ne recommande pas.

Awesome experience! Delivered early, installed on date promised, excellent install, product and…read moreprice! Highly recommend....

Today, my Stepson went to a birthday party for his friend, and we all tagged along. It was the…read morefirst time Liam had ever been in a pool, and he had a blast. He willingly went under water several times, and refused to get out even with his lips quivering. The Aquadome in Lasalle was amazing. There are slides for kids of all ages, (Liam was obsessed with the one in the baby/toddler area), and a neat umbrella which was his second favourite spot. The room for the party was spacious, yet simple. You can buy bathing suits and floating devices at the front desk and there is also a snack bar with tables and chairs in a separate area away from the pool. We didn't try the food since the party had its own food, but it looked amazing. The family changing area was great- quite a few stalls, several changing tables for little ones and many bathrooms, all of which, were very clean. You can tell the garbages are changed frequently. I was told the separate male only changing room was larger than the family one, but I obviously didn't see the inside of it for myself. The life guards do their jobs well and ensure a safe environment. They have their seats but also stand at different points around the pool so there are several vantage points. We will definitely be going back.

I googled "things to do in Montreal" and this came up. The photos made it look like an indoor…read morebeach! There was lots of parking and this place is open very late as family swim ends at 8:45pm here! However, I think they could do better. The locker room had dirt and hair all over the floor and oddly enough there were no hooks next to the showers (unless you count the moldy benches but I didn't want to place my stuff there) Once we got into the pool, I immediately noticed that the pool floor was slimy and grimy. I've never felt that before and figured it was chlorine maybe? When I got home and googled it .. it turned out to be algae and a sign that the pool is poorly maintained. They have 3 slides, the large main one was broken and the 2 small ones were open. So, I asked the lifeguard if I could put my 3 year old son on it and she said sure just catch him since he can't swim. I went to catch him as he came down the slide and he went so fast it felt like a blow to my chest. You'd think the lifeguard could have warned me how painful it would be to catch a small child off of one of these slides! The complex that this place is in seems interesting. They have a badminton room and indoor rock climbing. I might come here to check out more activities but no more Aquadome for me! Also, I went off hours, pretty late on a weeknight, and the place was still pretty crowded. I can only imagine how hectic it gets on weekends. Way too many people. I saw several employees just walking around (not even lifeguards) and I think they should have been testing the water quality, mopping the floors, and cleaning the pool. Things that clearly needed to be done but weren't.

Nice alternative to the mega gouging monster of piscine stores in Quebec called Club Piscine. I…read morereally loathe that place. I came by here as I needed a few pool parts. It's amazing the markup on some of the items. I'm thinking I'm in the wrong business paying $30 for a plastic pool skimmer cover. This location although selection is much smaller to CP is going to be moving location to be pretty much next door to the over-charging animal. I'd prefer to give these people my money and may come here more in the future. Service was pleasant and prices seem competitive although I need to do more price comparison.

From the owner: Pools, Spas and Billiardsread more

Extremely happy with the this company I got a response…read morevery quickly after I requested a quote and they came and completed the job quickly and efficiently their prices are very reasonable and the team seemed very knowledgeable I highly recommend them and will use them again. AAAAA+++++

From the owner: . At Aqua Soin Service Piscine et Spa, we are redefining pool and spa service with a fresh approach…read moreand an unwavering commitment to excellence. As a newly established business, we bring a dynamic and dedicated team eager to offer top-tier maintenance and repair services tailored to your needs. Our experienced professionals are trained and certified to ensure your pools and spas remain in pristine condition year-round. With a customer-first mindset, we prioritize reliability, efficiency, and personalized care-making sure that every visit leaves you worry-free and ready to enjoy your oasis. Serving both residential and commercial clients across the South Shore and the Island of Montreal, we are proud to bring cutting-edge expertise and a passion for customer satisfaction to the industry. Whether you need routine maintenance, repairs, or expert advice, we're here to provide seamless solutions tailored to your facilities. By choosing Aqua Soin Service Piscine et Spa, you're not just receiving top-notch service-you're joining a growing family of satisfied customers who trust us to keep their pools and spas in perfect condition. Let's get started! Contact us today and experience the Aqua Soin difference. Your relaxation is our priority. We offer pressure washing services aswell !