Delivered late, no response had to call for a week. Once new pool was installed, it was not…read moreworking. i called for a technician, Cynthia extension 318. its been over a week, now, no response.... store has good products but no after sale service.. NONE

It would be really nice if someone at the service counter spoke even a little English or even clear…read moreFrench. I could hardly understand a single word . I mean it is a "SERVICE" desk.

Today, my Stepson went to a birthday party for his friend, and we all tagged along. It was the…read morefirst time Liam had ever been in a pool, and he had a blast. He willingly went under water several times, and refused to get out even with his lips quivering. The Aquadome in Lasalle was amazing. There are slides for kids of all ages, (Liam was obsessed with the one in the baby/toddler area), and a neat umbrella which was his second favourite spot. The room for the party was spacious, yet simple. You can buy bathing suits and floating devices at the front desk and there is also a snack bar with tables and chairs in a separate area away from the pool. We didn't try the food since the party had its own food, but it looked amazing. The family changing area was great- quite a few stalls, several changing tables for little ones and many bathrooms, all of which, were very clean. You can tell the garbages are changed frequently. I was told the separate male only changing room was larger than the family one, but I obviously didn't see the inside of it for myself. The life guards do their jobs well and ensure a safe environment. They have their seats but also stand at different points around the pool so there are several vantage points. We will definitely be going back.

I googled "things to do in Montreal" and this came up. The photos made it look like an indoor…read morebeach! There was lots of parking and this place is open very late as family swim ends at 8:45pm here! However, I think they could do better. The locker room had dirt and hair all over the floor and oddly enough there were no hooks next to the showers (unless you count the moldy benches but I didn't want to place my stuff there) Once we got into the pool, I immediately noticed that the pool floor was slimy and grimy. I've never felt that before and figured it was chlorine maybe? When I got home and googled it .. it turned out to be algae and a sign that the pool is poorly maintained. They have 3 slides, the large main one was broken and the 2 small ones were open. So, I asked the lifeguard if I could put my 3 year old son on it and she said sure just catch him since he can't swim. I went to catch him as he came down the slide and he went so fast it felt like a blow to my chest. You'd think the lifeguard could have warned me how painful it would be to catch a small child off of one of these slides! The complex that this place is in seems interesting. They have a badminton room and indoor rock climbing. I might come here to check out more activities but no more Aquadome for me! Also, I went off hours, pretty late on a weeknight, and the place was still pretty crowded. I can only imagine how hectic it gets on weekends. Way too many people. I saw several employees just walking around (not even lifeguards) and I think they should have been testing the water quality, mopping the floors, and cleaning the pool. Things that clearly needed to be done but weren't.

Met with Dave a few months ago and asked if he would match the deal the guys down the road we're…read moregiving me. He confirmed that he could. It took me about 3 months to save up for my down payment and I didn't speak with Dave at all during that time even he reached out. Long story short, Dave kept his word and promise on the cost of the tub while the other guys went back on our negotiated price and raised my cost by a grand. Dave Bristol from Allen Pools is the man! We ended up buying a better tub. Dave gave me his cell number, I was able to text any and all questions I had, whether night time or weekends and he was happy to help. I would and will recommend Allen Pools to anyone looking for a hot tub. Everything from the purchase to the installation was easy and smooth. Thanks Dave!!

I purchased a new hot tub from Dave. Dave was extremely nice and helpful. The tub arrived and the…read moretechnician installed it. The hot tub had not worked since install. The service team reported a two week wait time to assess the tub. I am extremely frustrated in their response time especially given the new install. They really sold me on their service availability and so far I am disappointed.

This asshole of a company dumped the water of a next door neighbor pool into my yard. When I…read moreapproached the employees they said they thought it was a forest. "What you didn't see the house?!" Called the office and the man started saying it will dry and was giving me the run around. My husband got wind and got on the line! His tune changed differently, let me about damages..

The ladies of Paradise are the best, no fleecing or ridiculous suggestions. Straight…read moreforward....this is what you need. More importantly their knowledge of pool maintenance and repair is outstanding. Had three different pools, at three different residences and they are the best. Far superior, and more importantly honest on how to care for your pool economically.

What a great find! Helpful and knowledgeable! We have an 18'x4' Intex Metal Frame Pool, and for the…read morelife of us couldn't stop it from turning green! So we brought a sample into Paradise Pool & Spa and not only did they test our water for free, they talked to us, asked us what we have been doing, told us what we should be doing, recommended the correct products (which were NOT the most expensive), Wrote instructions on sticky notes and on the packages we bought so we would remember to do exactly what they told us to do. Our water had turned green due to a lot of metal in our pool and within 1 week our water was clear as glass! We brought samples in 3 times within a week to make sure we were doing everything correctly and they didn't mind testing over and over again! The best part is the explained everything to us and took the time to make sure we understood why everything was happening and why what they told us would work! HIGHLY RECOMMEND!

"Excellent service! Technician fixed my spa efficiently. Good price. Highly recommend."read more

From the owner: - Nous sommes les spécialistes de la réparation électrique de spas à Montréal & Regions…read more - Forts de nombreuses années d'expérience, nos techniciens certifiés interviennent rapidement pour résoudre tous vos problèmes électriques. - Bénéficiez d'un service personnalisé et de conseils d'experts pour prolonger la durée de vie de votre spa. - Nous utilisons des pièces de qualité et garantissons un travail soigné. - Contactez-nous dès maintenant pour un diagnostic gratuit et un devis personnalisé. - We are the specialists in spa electrical repair in Montreal & Suburbs . - With many years of experience, our certified technicians intervene quickly to resolve all your electrical problems. - Benefit from personalized service and expert advice to extend the life of your spa. - We use quality parts and guarantee careful work. - Contact us now for a free diagnosis and a personalized quote.