Whenever I need forex I go here, even if it's somewhat inconvenient. They always have better rates…read morethan the banks. If you are looking for "rarer" currencies than CAD, USD, EUR, GBP, etc. call ahead and let them know what you're looking for, and the amount. If they don't already have it on hand, they'll usually be able to get it for you in 4-6 hours.

Confirmed a lower rate than the bank. Only cash to cash so had to go to the bank machine, otherwise…read morea smooth and pleasant transaction.

Nice staff 4 stalls usually only 3 or 4 open. But I've…read morenever been here and saw a line. Call in before going for less common currency they will order it for you, quick turn around

Great exchange rates! They used to carry more currencies but have reduced down to more commonly…read moreused ones - regardless of this change, still a great place to get your money worth! They have even better exchange rates if you buy a week or more! I always come here for any foreign currency and would always recommend!

We arrived in Canada and only got a few hundred dollars not knowing that everyone in Richmond Hill…read moreand Markham prefer cash. Stumbled across this place and it was fast, easy and the rate was good. Service was friendly and fast too! Will be our go to currency exchange place for CAD from now on!

Very upset regarding inaccurate information provided by staff at Kantor Currency Exchange at 2310…read moreBloor Street West and Manager Lelyana Shevchenko's refusal to accept responsibility for the misinformation provided by staff. I am a non-Indian foreigner travelling on vacation to India. I asked the staff at Kantor if, as a foreign tourist, I could bring rupees into India. She said she thought yes, saying that Kantor frequently converts Canadian cash to rupees. Based on her advise, I completed the transaction. Before travelling, I consulted with the tour company, who were advised by the Indian Consulate, that non-nationals are not permitted to carry rupees into the country. When I advised Kantor regarding the misinformation I'd received from their staff, they refused to fully refund my money. The manager stated it was not their staff's responsibility to know or give accurate advise, and alternatively insisted that the information they'd provided was correct. The only recourse they offered was to buy back the rupees I'd purchased at a different rate which resulted in me losing a significant of money. I have previously made many purchases through Kantor, however based on this experience, I will no longer do business with them and do not recommend their services to others.

Very rude staff. After waiting in line for 30 minutes when…read moreit was my turn to go to a service window the agent told me they were helping another client who had been allowed inside the door that required a numeric code for entry. This particular client entered 30 minutes after I had been there and was escorted into the area where the tellers are . She was not an employee. I said to the staff "what am I, chopped liver". No responses were made. Shortly after another teller asked me if she could help me and I stepped forward after returning to the long line up. I asked to exchange Canadian dollars for Euros. She said they didn't have any. I called Knightsbridge when I got home and got a much lower conversion rate and extremely friendly service. I will always use Knightsbridge from now on Michael Greenhill 4169035895 mikegreenhill@rogers.com code

I came here after learning that TD does not carry Mexican pesos. They need to be ordered 3-5 days…read morein advance. The transaction was pretty straight-forward. I brought my bf with me since my math skills aren't great. One thing that I did not like was that rates were NOT posted. Not even for CAD-US, CAD-EURO, the standard stuff. As a customer, I would prefer that this was done as opposed to taking someone's word for it. Also no receipt was provided, but I don't know if this is standard procedure. I did get what I came for, however, there were no larger bills. So perhaps you may want to call ahead of time to make sure they carry the currency that you are looking for! Convenient location with parking though.

Very fast efficient service. Very respectful customer service. Thank you very much. Best exchange…read morerate.

Needed to exchange/convert my leftover New Taiwanese Dollars and Japanese Yen into US Dollars. Good…read moresecurity (electronic door/buzzer), and a fair exchange rate. Their hours are also very convenient. They're open on the weekends too.

STRONGLY NOT RECOMMEND TO THIS CHEATING PLACE, worst experience ever by cheating you MONEY…read more Dont go to this place. The exchange rate is higher than others but that is not the major problem. The issue of this store is the cheating staff. The staff count the money purposely wrong, and gave me 100 less USD. She was first counting some $20 USD by 1,2,3,4,5 (100), 1,2,3,4,5 (200), 1,2,3,4,5 (400), etc. By counting like this way, you will easily being distracted by the number and didnt get the right number. I didn't disclose her at the first place, and then I ask her to count it again, and she did the same cheat way to count the wrong number. When I disclose her cheating action, she looks calm and didn't say sorry at the first place, and then she walked away and get the remaining 100 USD, and apologized. This looks like she is doing this frequently and didn't feel any guilty after doing this trick. STRONGLY NOT RECOMMEND TO THIS CHEATING PLACE, worst experience ever by cheating you MONEY.

Very unprofessional and obnoxious. They refused exchanging swedish Krones that I acquired from them…read morebefore my trip. They demanded personal information on a $130 transaction. The government regulations require that on transactions of $2000 or more. The only explanation I got was that the manager marked an X on the 500 Krones note on their book.

Kantor has been my preferred place to exchange money for years now. Of course their rate is a bit…read morebetter than me going to the bank to exchange money. I don't know what time of the day is less busy, but I usually go during the weekday. The afternoon and "after work" hours I found have been a little busy. You have an option to order on their website and pick up when they call you that it's ready. This usually take 3 business days. You can call them ahead of time to check if they have the currency available so you can buy it the same day. You can also order currency in person which takes 2 business days. I had ordered czech koruna and it was ready to pick up the next day! Note there are two tellers. They accept debit and cash to complete transactions.

Went here recently to exchange Japanese Yen and Korean Won. The service is extremely quick and the…read morerates are the best in the GTA! I would recommend calling ahead to ensure they have the currency you need to exchange.

Great rate for currency exchange. My boyfriend exchanged money the previous day at the mall and the…read moreexchange rate was lower + fee. This place is fast and you get the most bang for your bucks. *The location is on the side of the building not inside.