Years ago I bought an $80 wheelbarrow and as soon as I started using it one of the tires went faulty. Canadian Tire said tough luck! and I hadn't been back until a couple of weeks ago. A Home Depot staff member had pointed me to Canadian Tire's Garden Centre for pots. The staff there are extremely helpful and friendly, going against company policy, and their choices and prices are good! So unfortunately I will be going back to Canadian Tire, for their garden department only. read more

Store is always clean and you can usually find someone to help you. They have a good selection of almost anything you need. Their plant section and garden center have a lot of good stock. The go-to Canadian store. read more

This Canadian Tire is huge on the island. It has everything you need for camping. We came here to buy a propane gas fire pit for camping due to the fire ban. We also picked up a lawn chair. In terms of stock, it was ok. Most of the stuff we are looking for they have it in stock. The store itself is clean. There are plenty of free parking here. read more

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Return policy is flawed and the attitude of customer service at the Duncan location is terrible. They only offer refund on unused item. This only makes sense if the product functions as advertised. Purchased a Colman cooler that was rated for 5 days with an extractable handle. Day one of trip all ice had melted and food was all spoiled. Had to through out food valued way over the cooler. Also the handle did not lock in place so product was useless. Customer service was rude and unwilling to honor their refund policy stating they could not resale it. Also suggested because it was not returned immediately that I was trying to pull something. Been a customer of CT across Canada for decades and will be taking my business elsewhere from the Duncan store and recommend all do the same for any items that you would like to have a company that treats their customers with respect and stands behind their products. How do they think a person can find out if the product is flawed without using it. read more

Purchased a sunbeam electric blanket for my father. He's had it less than 6 months and I noticed a few days before what happened the temperature remote was flickering. The other night (my father who is 90 and has dementia) the cord started on fire, if I hadn't been sitting with him who knows what would of happened. Won't be purchasing anything from this CT again. read more

I was online on Sunday night looking for a floor jack. Found one on sale. Did my research. Decided to buy one of the 3 remaining and drove to my nearest store first thing Monday morning to find the sale was over on Sunday, and they wouldn't honour the sale price. Very snitty customer service. Try a pleasant manner, some empathy, or even a smile at least while you send customers away to other stores. This store should call it 'customer Dis-service' because I'll happily spend more for the product at a different store out of spite now. read more