The worst customer service. It is more than a month I am waiting for their response regarding…read moresending me a brand of onion which DOESN'T exist anywhere in their store or on internet.

Nothing too wow. It is just another Superstore. Basically same as any other Superstore or what you…read morewould expect to see inside. I did find that they have a lot of local island's products. Like the brand name Snack and Barrel. You won't be able to find it in Vancouver. Nice wide isle. Clean and well organized Superstore. Plenty of free parking outside too. It is not that busy when we went. Probably because it was a Thursday morning.

Came here to pick up a few things. The shelves are well stocked. Prices are ok. There are free…read moreparking out in front. The isles are nice and wide. They sell plants here as well. Thrifty is owned by Safeway. Not bad. I would come back for sure.

We were in Mill Bay for a few days. Happened to go to this grocery store to get supplies. Mill…read moreBay is not a large town. We were surprised at the nice selection of produce and items available for sale. Prices were pretty good. I guess this would be the place to shop for groceries if we were to return to Mill Bay.

Market Place saves me from having to make full-day grocery journeys off-island to Whole Foods or…read moreTrader Joe's so for that I'd give them ten stars if I could. Their vegan, organic, etc selection is surprisingly expansive as well as reasonably priced and their bulk bin section is so well-organized. Veggies always look great and are high quality. It's nice having locally grown sprouts and mixed greens available as well. They even have some lovely locally produced soaps, salt, and other items if you're looking for good gifts. Employees are friendly and helpful, check-out lines usually move pretty quickly, most of the time there is ample parking, and the restrooms are clean.

Best sandwiches!! My…read morepicky kid loved their marbled bread with ham and cheese so much we went back the next day and got another one. They have a wonderful hot food selection with such aromatic soups and tasty nibbles. In addition to the sandwiches, we got breakfast scrambled eggs with veggies, bacon and potatoes!! Yum.

Awesome grocery store with a wonderful London Fog tea latte mix that I bought just to test because…read moreI was missing my favorite hot beverage. It was phenomenal and I wish I had bought more. Everything else was great--service, atmosphere, friendly vibe. I'll be back when I'm in town.

If you don't like the crowds, don't go here on Super Tuesday! Super Tuesday is 10% off everything!…read moreEVERYTHING! It's great, but busy! We arrived on a Tuesday and forgot about this so we got caught up in the hustle. Best grocery store on the island. It's shopable and their cafe is great! Compared to some of the competitors this is the best. I just miss the bowling alley across the street. Don't sleep on their bakery. If you're not getting the Nanaimo bars you're just losing money! The check out clerks and very friendly...sometimes too friendly...Just the other day I was chatting with my husband and the clerk made an odd comment and in our A and B conversation, he did NOT C his way out it. It was all in good fun though, we do truly love this place, and don't forget to hit the dispensary next door! That place is magical!

Save-On-Foods is usually my go-to place for grocery shopping. As long ago I discovered their online…read moredelivery in Edmonton when I was on crutches and real deep winter was moving in fast - dangerous for cane users but worse on crutches. Back then the price of delivery was very minimal. With how the prices have gone up for all things, I'm not surprised about delivery fees but I do feel after a certain dollar amount it should be waived. As such, I haven't done any online delivery orders while in the Cowichan Valley but when able to log onto the platform (that's tricky on older phones), I have used the pick-up option. I also use their platform to price check and search products before going shopping. Personally, I also shop in this store. Most times when driving up and down the island, as well as when I'm spending time in Duncan. Easy to spot from both directions on the highway, however you do need to keep your attention sharp in the parking lot. As a driver and pedestrian - being there is a lot of people always coming and going from the grocery and the other businesses and restaurants. Store itself is kept up nicely and the few staff (on floor and cashiers) I had the pleasure to chat with seem knowledgable and truly kind to any customer. Disabled or not. One stock guy awhile ago even spent over 5 min looking for a specailty fruit drink (I was looking for the Karma drinks and yes it is carried here but not the one flavour I was looking for and not available individually to try the new ones to me either) and that effort was greatly appreciated by me. Especially as I wasn't able to do a lot of bending that day/didn't think to check the boxed drinks for that option I was looking for. I do find it odd that not once at this store (when I'm packing the groceries or the cashier is doing so), that no offer for carry out assistence is provided. Most times I would ask but as they already look so short on cashiers up front, I don't feel right asking for help on the slower mobility days. Always good selection of food options but price-wise, like most big groceries, you really need to know what you're shopping for before you get there. Or you could really end up leaving with two shopping bags with a total that should be for four. It's worth keeping tabs on their deals and ability to gain points. I got a turkey that was mostly paid by points this year and in past years (if I move fast enough for deals during black friday weekend), that same size of turkey is completely free. Layout wise is fairly similar to most Save-On-Foods. This is a good thing and a bad thing for those that struggle with moblity. You'll be able to find what you're looking for but if you are short on energy, walking distance is an issue or you can't be in a bigger store for a long period of time (maybe migraine sensitivity from music or light hits), this will be a big store for you. So often I go here when I'm with my friend who pushes the cart for our bigger shops or I know my energy that day is going to sustain my needs to take breaks while walking the long rows like most major stores have. I really do wish Save-On-Foods everywhere would have a few more end-cap fridge/freezer spots thoughtout the store for the many that do struggle with distances to walk and carry items (as not everyone can push an unfamilar shopping cart without hurting themselves). Parking here is not a problem. It is a giant parking lot, with some handicap spots. However, those few spots do fill up very fast. So I find it odd not more are available when you compare the number of stalls and the size of the parking lot, speed of traffic coming off the main highway and how busy this place can be (as it is right on a major intersection of Duncan just before driving into downtown and many other bigger stores and restaurants are all connected to this network of parking lot space layouts). So friends do look twice, three times if it's a foggy day, before going from your parking space over to the side of the grocery store and vice versa. Over all a decent store to stop for regular groceries and usually get home with a new item to try (be it crackers, cheese, ice cream or whatever has caught my attention and isn't too costly to try out).

This save on is located walking distance from Superstore. They sure have some competition. The…read morestore is quite big and the isles are nice and wide. The store is very well stocked. It's clean and bright inside.

A grocery store that is serving locals. It's located in an outdoor mall. Parking is available in…read morefront and they even have an overflow parking spot. This grocery store is a bit pricier than other grocery stores. It is quite big inside. Isles are wide and clean. Staff are friendly. They have some pretty good bakery in store items that they bake daily like the hotdog buns etc.

Great little store for a small town. It has a little restaurant in it I love there fish and chips…read morebut most things on the menu are good. And prices are great. Very friendly staff and good service, something that is getting harder to find everyday.

Absolute love Country Grocer! Always so friendly and always have what I need!…read moreI love that they have specialty foods too, and ready made lunches.

Disappointed again I ended up with outdated produce. Last time it was outdated cheese. Time before…read morethat it was deli salad. Get it together country grocer. I don't have this problem with Thrifty foods.

I love this store. Their deli counter is a great place for lunch, and the dining area out front is…read morereally pleasant. We came back every day and noticed a lot of the same cars coming and going - so others were doing the same. Samosas and baked goods stand out.

While visiting our friends who are new home owners a short distance away, we walked over to this…read morecute little store where I felt right at home! From fresh veggies to a lovely deli to canned goods to frozen organic meats (and meat alternatives), it's worth a visit! I walked over by myself to even have a cup of coffee and hangout!