Checked car in at 12H40 on 05/07/19. I was told it was going to be around an hour. I waited around 5 hours in total. This is extremely unprofessional. They seriously lack respect for their customers personal time. I asked on 4 different occasions if my car was ready, they said it was the next to go in the shop, but as time went on many cars passed ahead of mine. After waiting 5 hours I was finally asked to come to the front to pay. I explained my anger about the waiting time. he told me that he had asked his colleague to tell me that they had to go get a special filter, but because he had to go on lunch break, it probably had not been well explained, so the message never got to me. I was imposed the full balance of the oil change even after spending my day waiting on them. Please take your money elsewhere! After waiting for so long, giving my hard earned money to this place really left me with a sour taste in my mouth. Take your car elsewhere folks! read more