Car Breakdown: My car suddenly stopped working. I had towed to Canadian Tire at Preston Crossing. I left my key with them for inspection and repair stating that i don't know anything about car, please do proper diagnosis and solve the issue. Initial Diagnosis & Repair: Next day, I were informed the battery and alternator needed replacement. I paid the bill, and Canadian Tire replaced both the battery and alternator. Post-Repair Issues: After replacement, the dashboard showed "++" sign and brake warning light. I immediately called Canadian Tire and brought the car back. They admitted the issue was due to a faulty alternator. Car was still drivable, and they said they would replace the alternator with a company alternator. Long Waiting Period: You waited for about 3 months for the replacement. Canadian Tire finally replaced the alternator Continued Problems: After replacement, same dashboard warnings appeared again, along with more warning lights and check engine light. After 3 months of waiting, problem was not resolved. Final Response from Canadian Tire: They told me to take the car to the dealership. Then many questions come in my mind. Is Canadian Tire a trial and learning center for customer vehicles? Why was a thorough and accurate diagnosis not done ? Why did the car show the same issues even after replacing with an alternator? Is it responsible for Canadian Tire to simply say "take it to a dealer" after months of failed repair attempts? Who is liable if an accident happens due to the car being in an impaired or unsafe condition? Where is my right to accurate information about the diagnosis? Where is my right to seek redress for poor service or faulty parts? Where is the accountability for the time, money, and stress caused? Request for Direct Answer: Is this how Canadian Tire handles customers' concerns? I am requesting an answer directly from the owner or management of Canadian Tire Preston Crossing. read more

Ordered online and paid full price for my order. When I went to the pickup location I was given damaged repacked clearance marked items with final sale/reduced price on the packages. Clerk told me I had to take them to customer service for a refund of price difference. I have pictures of items. read more

Canadian Tire - Only weighed 28 pounds - Department Stores Near Me - Saskatoon, Saskatchewan

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I bought a battery for my truck and returned my old batter and when i got it home i realized the battery wasn't the problem it was the corrosion on the ring clamps that connect to the battery. The next day i returned and they found my old battery and gave my money back for the new one. Very Thankful ! read more

Took my vehicle in to get control arms replaced and to also get a wheel alignment. They told me that I could have my car in at 8am cause that's when the mechanic arrives. The whole process should only take 2-3 hours I was told so I decided to stay. My car however did NOT enter until 9am and I watched them do the wheel alignment. I went and asked how much longer it would be and they told me another hour because the alignment hadn't been done yet and the mechanic just took a short break... The service is alright but there turn around time is horrible and mechanics take there own time. My plans for the rest of the day were scrapped. Do not get work done here waste of your time read more

This coat rack is great, good price on Black Friday sale but... buying the shelf took over an hour, which is inexcusable for a flatpack, need to assemble item. Even though this was a flyer item there was stock in the store, only pick up at the warehouse. There was no signage to indicate this so sorting out that process took about 20mins at customer service. At the warehouse, where you have to pick up the box, it was the definition of disorganized mayhem. A lift was stuck in the middle of the isle, no one could get around, the person driving it didn't seem to know how to move it and almost decapitated himself by not lowering the lift while driving under a beam. It took about 20mins for them to get the coat rack off the shelf - an item that was advertised in the flyer and should be expected to sell - and then the first box that I was given was covered in dirt and debris. I asked for another one because I was putting this in my car, which would have required a detailing if I had taken the first box. It took another 20mins to get a second box. No one offered to help me out with it or assist in loading into my vehicle. There were no carts available at the warehouse to carry it and the box measures almost 2m in length. Overall, great product but the service at Canadian Tire will make me think twice of ever buying anything in store again. Don't go to the Saskatoon stores unless you want to waste your time. read more

Horrible service. The store will not give you full refund on item that was used but it was poorly made. I have bought a router and router bit set. Router would not slide up and down properly and only one bit I used got dull very fast. The router was on sale for $99.00 regular $279.00. So basically they sell you super cheap product that has a very high price but in reality they sell them only when they are on sale. It seems they go on sale every second month. People think what a great deal. Anyhow be aware. https://www.thestar.com/business/personal_finance/spending_saving/2011/09/06/how_to_get_a_refund_from_canadian_tire.html read more

DO NOT GET OUT OF PROVINCE SAFETIES DONE HERE. Would give 0 stars if I could. Automotive department is not helpful at all. We brought my Jeep Patriot in on Sunday October 20th 2019, for an out of province safety inspection. We had previously called a head TWICE, to make sure they could do it Sunday. They said yes we can, but it's first come first serve, and we showed up Sunday right at 7am when they opened and we were the first car in line. We were assured it would be done that day, and by noon at the latest. 11:30am was rolling around and we had not heard anything from them, so we called them, and they gave us a run around saying they hadn't finished it, but would call back when done. They call back around 12:30, with a few things that need to be fixed before it can be safetied. The guy we talked with on the phone said there was a light on on the the dash and he would scan it to see what the problem is. The guy we talked with on the phone also, assured us they could fix it, and that it would be done that day. Except they didn't have a windshield washer sprayer nozzle that was needed and that they wouldn't have it for a week. I needed the car Monday (October 21st 2019), so that I could go to school. I go to school one town over in Warman and needed this car to get me there. So, we went somewhere else and found the washer nozzle and brought it to them, and the guy at the front counter (I believe his name is Leo), pulls out my cars file and the washer Nozzle piece that we needed and they said they didn't have! So now we have 2 sets of washer nozzles. Also we realized after the fact that the guy told us the left one was broken and that was what needed to be replaced, but in reality it was the right one, so we couldn't even use the part we went out and bought and had to buy a whole new one from Canadian Tire. We went and talked to SGI as well and one guy there said the sprayer nozzle shouldn't affect the safety but the guy at Canadian Tire wouldn't pass it until they fixed it. Leo still assured us it would be done that day Sunday. Around 3ish we went back down to see how the progress was on the Jeep, only to find it sitting out in the parking lot and that no work what so ever had been done on it. They didn't even run the scan yet to see what what was keeping the light on on the dash! So, in reality we don't even know all the things that need to fixed yet. We go in and talk to Leo again, he assures us that some stuff can still be done today before they close, but they can not get everything done, so it can not be safetied. So, I can not drive it to school and had to get my parents to drive me to school 1 town over (20 minutes roughly). Even though on the phone when we called a head they promised they could do everything. Leo assured he would personally get it in first thing next day (Monday October 21st 2019) and finished that day he also said the job should only take 1Hour and a half roughly to complete , and my parents went down to check on it around 3pm that day (Monday October 21st 2019), and it was still sitting out in the parking lot not touched. Slightly angry they went in to talk to the front desk at the automotive department and they said it will be in as soon as possible. Finally around 3:30 my Jeep was brought in, and it ended up taking them roughly 4hrs to do a job that we were promised was only going to take 1 hour and half. We didn't get my Jeep out of there until almost 7:30 at night. My parents ended up sitting in the waiting area of Canadian Tire all that time, and I joined them after school, because we were almost 100% certain that if we didn't and if they didn't see us sitting there they would have just moved my Jeep out in to the parking lot and "forgot" about it and not done anything to it and given us a run around answer. It took them two full days to do what they promised would get done in one day, and 4+ hrs to do a job that we were promised would only take 1 hour and a half. My Jeep also just barely passed the safety because of one minor surface rust that we were assured wouldn't affect the safety. Terrible service. read more

I went here the other day for a check on my car, they told me it was my shock and then fixed that. During the time I sat waiting from 10-3:40, the mechanic then tried to tell me to fix my brake pads and kept telling me, eventually after getting them to not do it I sat waiting. Once my car was done I was driving back home and there was the noise again, I called my family and they told me it was most likely a plastic piece underneath missing a screw. I wasn't impressed by Canadian Tire. read more

I've updated and edited my review and re-rated the store. It's gone from "meh" to "A-OK". Nicely organized store, bright and clean. Since they re-did the store in 2015, things have improved overall. I can usually find what I'm looking for right away. Since my initial review, things seem to have improved on the customer service front. Despite the rare staff person who seems to be having the worst day ever, most people I've dealt with were at least pleasant, and some were super nice and very helpful. However, on those few times I haven't been able to find what I need, it has been a challenge to find someone to help locate a specific item and the people I've asked have been annoyed. I'm not sure if they were annoyed with me for asking, or with the fact that they had to go find someone or have someone paged. Either way it's what is keeping me from raising the rating from 2 stars to 4. For now this Canadian Tire location is just a convenient place to pick up the occasional thing I need for the house or car. Nothing super amazing, but nothing really to complain about. 3 stars. It has improved, like I said. I look forward to further improvements in customer service training for staff. read more

What is this place? I want to buy some new tires for my car and they can't help me! CHANGE YOUR NAME!!! This place should not have a auto Center. They know nothing about automobiles and they are definitely not Canadian. This winter thing happens every year here in Canada and people need to buy winter tires. So either get in the game or change your name to "Desert Flats", then people will expect your level of service. read more

Took our car here for a rear seal on the drive shaft, took it home, still leaked when I got home. Took it back made them do it again charged us twice. These people are crooked, lousy mechanics take your car elsewhere. read more

I have to say we had a terrible experience here with the staff however, I contacted a manager and they actually CARED!!! They not only got us the item we needed delivered to the front of the store but we received an apology in person and that to me is one in a million lately. read more