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    Canaray

    2.0 (6 reviews)
    Open 10:00 am - 6:00 pm

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    Canaray - Front Entrance

    Canaray

    3.0(2 reviews)
    19.9 kmEdgeley

    Oral radiology services are offered here. Your dentist will send you an email with step-by-step…read moreinstruction to book your required appointment. We booked same day with plenty of open slots. You will be emailed a confirmation QR code for self-checkin upon arrival. Love the tall glass windows and crisp, clean office. Amar introduced himself, asked if we had questions and took great care of our needs. Service was organized and stress free.

    The location itself is great, 5/5 for helpfulness, speed and courtesy. Booking the scan is quick,…read morelots of open spots. The clinic is large, clean and very modern. It is also very empty so I would expect prompt service. The company policies get 0/5. You have to prepay for everything, scan and interpretation report(s). When you book the scan, the paperwork warns that it will take about 8 weeks for the report. When you pay they verbally tell you 12 weeks for the report, but you can pay extra to get it quicker (extortion, since you are already booked and are physically there). They mention "pay an additional amount" several times during your visit, although no one told me how much the "extra amount" was or what "quicker" actually meant. Since I am living on disability income I chose to wait, I figured I had time. After 15 weeks of no report I called and was told it will now take "at least" 20 weeks to get the report but they will look into my case. Today someone called back and said my case has another 5 weeks in the queue (this makes is at least 21 weeks). I expect in 5 weeks they will extend that time again. So basically, all the people willing to pay "extra" are knocking me down the waitlist queue. If I knew the "real" wait time I would have considered paying extra (like everyone else does, I assume) to get the reports earlier or gone somewhere else. My insurance is ending at the end of the month and I will not have my report back and no way to pay to fix whatever problem they find. WHAT A COMPLETE AND TOTAL WASTE OF MONEY. I understand there are not enough qualified people to read the images, but it should be first come, first served, period. If you want to provide a "pay extra" service then at least allow the regular reports to go through at a reasonable rate of time, do not just keep extending the wait time. Also, you should not charge me for the reports that you may never generate, the charge should occur when my report is ready. You have had my money for 4 months now, I am in a lot of pain and have no answers, this is ridiculous. Do not use this service unless you are ready to pay extra. Ask your dentist to refer you to a different provider, the only thing this company cares about is $$$.

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    Canaray - Waiting Room

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    Canaray - Check-In and Front Desk

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    Check-In and Front Desk

    Canaray - radiologists - Updated June 2026

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