I have had many X-rays and ultrasounds here. The front desk staff and technicians are always…read morefriendly, helpful and efficient. I believe one tech saved my life. I had been in hospital for an extended period and was sent to the Copper Creek location to have an ultrasound of my veins due to pain. the technician immediately located blood clots, had me wait while the radiologist read them and they sent me to the Emergency department. They are all caring individuals and it is a pleasure to go there.

Speedy, efficient, and friendly definitely describe my experience during this visit…read more I was sent here from the walk-in clinic downstairs for some x-rays on my back. Even though there were several patients in the waiting room, I was able to check in right away. I had barely sat down when my name was called. Ten minutes later, I was out the door. Done. That's how long my entire visit took, including at least four x-ray images. This was a very efficient visit, not rushed. The two people I interacted with, the receptionist and technician, were both very friendly, and obviously fast.

Professional administrative staff - helpful and efficient. Technician - Mass- was friendly,…read moreprofessional and warm. Highly recommend the clinic.

I visited this clinic for an ultrasound and x-ray from my doctor. The receptionist was extremely…read moreprofessional, accomadating, very pleasant and above all - HELPFUL! Further, the staff at the centre was also pleasant and professional - they accomadated both of my doctor's referrals at the same time, the same morning after I called. It's so nice to see receptionists and staff that care about their patients in 2020, even through the stresses of the pandemic. Thank you to the receptionist and staff at Excellence Health Care Ltd you made my experience stress-free!

Why is my review taken down? I never received a reply also to it or my email complaint. Serious…read moreissues with this company. I could call my lawyer about what happened...

Dr. Khetani and her team run in sync--highly efficient, each operating with technical skill guided…read moreby decisiveness and accuracy; upon reflection, I'm deeply grateful to have such a capable surgeon and team.    *   Post-care & Departure: Clear instructions, supportive follow-up, and a safe, well-coordinated discharge    Overall, the efficiency, expertise, and patient experience delivered here set a clear benchmark for care.

Dr. Imrat Sohanpal took care of my lower back pain today…read more Outstanding clinical staff working there, extremely polite and considerate. Dr. Sohanpal himself is a personable, professional and skilled radiologist. Provided me with the relief I needed. Feel 100% better. Zero back pain.

If I could give more stars, I would. It's easy to take the time to write up a nasty review when you…read moreare upset with a business but I feel the need to write about why this clinic is amazing and deserves more. The front line ladies (Ana and Jo) are absolutely fantastic receptionists that take their job seriously. They don't simply book you in for appointments. They truly go out of their way to help you and accommodate your needs. I was in a situation where I needed a ultrasound on a specific day and obviously it had to be on a Saturday of a long weekend with no availability anywhere. Ana did everything she could to get me in for my ultrasound and was so understanding and friendly while helping a panicked and emotional me. On the day of my ultrasound (which required a full bladder), the appointments were running late but Jo called me to let me know they were running behind and to control my water intake. Please tell me of another clinic that would do this!! ?? When I was at the clinic itself, I watched Jo call around to various clinics to try to get a walk in patient an urgent appointment for his father. She didn't need to do this. She simply could have told him she was booked up. She went beyond the scope of just her job description. She cared! These ladies make the clinic what it is. I hope the clinic sees what amazing gems these two ladies are. I would go back only because I know I'm in good hands with Ana and Jo.

I had booked an appointment three days ago to get an ultrasound and a x-ray. I received a reminder…read morephone call from the medical office the day before my appointment. Upon arrival on the day of my scheduled appointment , I was greeted and then whisked to the change area. Both the ultrasound technician and the x-ray technician were very professional and pleasant. The total process was completed in 15 minutes!

I called two times to contact Scarborough clinic where I paid $236 for oral imaging on May 16,…read more2024. I was very uncomfortable that they will take your photos before doing oral imaging. Hope my private photos are safe and secure and not misused. It's first time, any medical clinic will take my photos before treatment. I called to clarify regarding insurance claim form provided and sent Email also but no one cares to reply as they got their payment.

The test taking was fine - no concerns there. Since my…read moredental surgery was scheduled for mid-June, in march I booked an appointment for May 14th. I was then reassured that my surgeon will receive the results in 2-3 weeks. On the 3D imaging appointment day, I was informed that the results will be received by my surgeon after two months. I was then asked to pay extra to have my results expedited, as follows: - $25 for the results to arrive in 10 days - $50 for the results to arrive in TWO DAYS So, if the results could be ready in two days, why would they take two months to process? The test itself cost $235.00 I found the front desk explanations and the customer service resolution totally unreasonable and unacceptable. I have asked for further investigation in the matter and a better explanation. I hope to get it or else.

One word.... SCAM…read more Do not waste time and money. As described earlier, "invisible doctor consultation" followed by erroneous scan, report and interpretation.

Had scheduled knee ultrasound here. The office is very clean, Covid protocols strictly followed, I…read morefelt very safe and taken care of. Staff is very knowledgeable and professional. I didn't have to wait at all when I arrived for my appointment. Booking staff are very helpful and accommodating! I definitely recommend this imaging office. The equipment is new and modern.