While visiting the St. Charles Street location in Houma on the evening of February 9, 2026, my…read morefather's SUV was struck by a rolling shopping cart while parked in the lot. This was not due to weather or unusual circumstances--it reflects a failure to properly manage carts and maintain a safe environment for customers. We immediately reported the incident to store management, who came outside and took photos. However, after that initial interaction, there was no follow-up from store management. When I contacted corporate, I was told the claim had been turned over to their insurance company, Broadspire, which is not a BBB Accredited Business and has a yelp rating of 1.1/5. We promptly complied with all requests, including obtaining and submitting three repair estimates within two weeks. Despite this, there was no communication for over a month. On March 18, we were told by Matilda that the claim had been reassigned, and on March 19, we contacted the new agent, Chantelle, only to be informed that the claim was denied due to a lack of video footage. This response is unacceptable as the responsibility lies with the store to maintain control of carts and ensure their parking lot is safe. Rouse's has chosen not to take accountability for what is clearly a preventable issue. The lack of follow-up, poor communication, and ultimate denial of the claim reflect a disregard for customer safety and service.

This was like visiting a small city, everything you could think of was sold in the store. I spent…read morehours , shopping and finding things i didn't know I needed. Admist, shopping i purchased lunch from the deli. The store is large and spacious. Items are displayed neatly and priced accordingly. Staff is around to answer questions.

Here to review the king cakes! Their gooey butter salted caramel king cake won first place in 2019…read morebut it deserves to win again. With the exception of the creepy clown head (WHY?), it is one of the most delicious things you'll ever put in your mouth. They bake these fresh daily, of course, but theyre also sealed like Fort Knox to keep them tasting like they just came out of the oven. The cakes are just right in terms of filling - not too much, not roo little, and the glaze is perfectly done.

Cannata's makes some fantastic King Cakes!…read more For those of you that don't know, King Cakes are similar to Coffee Cake with colorful, sweet frosting of Mardi Gras colors and various decorative charms on the cake (beads, crowns, and a mini baby figure). We had one delivered to us, and it was absolutely amazing. (Also to those complaining here about the baby figurine not being inside the cake anymore, they don't put it in anymore because companies were getting sued over people choking on the baby figurine when it was placed inside a piece of cake, so don't blame them for being safe.) King Cakes are a Louisiana staple during Mardi Gras season, and it's great they can deliver to you nationwide as well. I totally recommend Cannata's for your King Cakes needs!

I get lots of stuff here. Doesn't have corpse husband stuff though, so that detudcts a point.read more

I was visiting my family. I came here during the Corona Pandemic. They had the entryway and exit…read moreway roped off for social distancing. They also had human counters, counting people as they enter and exit the building. While shopping, my granddaughter picked up the cutest pair of sun glasses. She asked me, "Maw Maw, can I have these"? How could I say, "no"? She looked so cute. This store is just like any other average Walmart. The set up is basically the same. I don't care for Walmart very much, but they had everything we needed. PS:I hope my store carries these egg thins. They are an egg wrap. I want to try and find these in my store and purchase some.

The store was open it is nice and clea .like most places only a couple cashiers and mostly self…read morecheck out. The produce looked fresh. The store was nice and clean may e because it was nee , everything was stocked well and plentiful. Not a lot of boxes or stocking was in the aisles

Definitely glad to see a regular chain of grocery stores besides Walmart in the area. One of my…read morevisiting coworkers remarked that he could get items cheaper and buy food known to this region at Rouses. It was well organized and offered foods typical of my hometown grocery, even after a hurricane.

The service substandard. The cashier Lolita wouldn't put my groceries in cart. She said my cart…read morewasn't accessible to put my groceries in the cart. But she was able to my French bread in the cart. My eggs on the check writing stand. They must have been to heavy to put in my cart. To lazy to do her job and a snarky attitude.

My oldest son, William and I came in here to buy some Zatarains spice for the shrimp(fresh caught…read moreshrimp) boil his wife was going to cook. We picked up the spice first and then we went to the produce section to get corn and potatoes. I happened to see the prettiest patriotic fresh flowers. I had to buy some for my wonderful daughter n law. It was close to 4th of July. The store seemed clean and well stocked. Both my son and daughter n law used to work here for years. It is a family owned and run business. Not much room for advancement. But, overall-it's a great place for a young person to work, learn and grow.

Marcel's Supermarket is a small grocery store right between Bayou Blue and Houma. You can find your…read moretypical grocery store items here, but don't expect anything extensive. The floral department is scarce as is the produce department. They sell beer and wine, but the selection is very limited and there's no bakery, pharmacy or deli counter. It's kind of like a really big convenience store. The employees are so nice and helpful. If you need to stop in for a last minute ingredient you can probably find it here. Oh, there's a Western Union here as well.

They are not as good as they used to be. Half of the aisle signs were gone and it was hard to find…read morethings. The Cashier was the Star of our visit. He is a student at Fletcher Technical College, we're my oldest son works as the Maintenance man for many years. He did sign me up for a customer rewards card. It did save me some money. You know, I am all about customer rewards and savings. Lol They have a HUGE liquor section in the store. But overall the store was okay.

This store treats every customer as a potential shoplifter…read more Even for something as basic and inexpensive as a hairdryer, the item is locked inside a security case. To get it, you first have to track down an employee, wait for them to unlock the case, and hand it over. But that's only the start of the hassle. You're not allowed to carry the item yourself while you continue shopping. Instead, the employee must take it straight to a register and hold it there for you. The problem is obvious: you're still browsing the store. Which register are they taking it to? And what happens if, when you're finally ready to check out, that particular register has the longest line in the entire store? It turns a simple errand into a frustrating, time-wasting ordeal. Your store does not deserve my business or the business of anyone in my family, or my friends, or my neighbors.

Very wide selection of fishing products. If you're an avid fisherman, you can probably find what…read moreyou need at this location in the Sportsman's Paradise of Louisiana. Great selection of life preservers. The food selection is extensive.

I met the owner playing poker. He used to be a regular on one of my games. He tells me he makes a…read morekiller po boy so I popped in to try one. It was a solid performer. He and his wife run the store. It's a fine convenience store to just pop into if u are out of something on the way home