No service and poor attitude…read more Aurora St Leon Apartments Complex: The complex is covered in dog poop, the new buildings are poorly constructed, and the internet drops every other week, but Senior Manager Tammy takes no responsibility. She's all charm until you sign the lease, then she couldn't care less. Only one in three outdoor lights works, and the other day, the entire complex lost power because management didn't pay the utility bills! The electric meters are a disaster, with your meter wired to another apartment and vice versa, meaning some residents are paying for another unit's electricity or even for empty apartments owned by the complex, which doesn't pay its bills. This left some units without power all day. Management's response? "Not our fault, no electrician on site." Thank you to Ocala Municipal Services for fixing their mess. Now we're facing incorrect bills due to their meter chaos and unpaid utilities. Upper management has disregarded numerous complaint letters, signaling their full support for Senior Manager Tammy's dismissive behavior. Despite paying substantial rent, we receive no services and encounter only a poor attitude.

If you are searching for an apartment in Ocala that feels more like a brand-new home, look no…read morefurther than Aurora St. Leon Apartments. My experience here has been exceptional from the very first phone call all the way through move-in. A Warm Welcome from Day One After selling my home in May, I was anxious about where to live next. When I called Aurora St. Leon, I was immediately impressed: * A real person answered the phone--no automated system. * The staff asked thoughtful questions about my budget and timeframe. * There was no pressure to overspend or move in too quickly. I scheduled a tour for the same day, and unlike most communities that only show a staged model, I was able to see the exact apartment I would be moving into. This is rare, and it gave me so much confidence in my choice. Move-In Experience - Above & Beyond Before I even arrived, Jay from maintenance went through my future home, did a complete walk-through, and spruced it up so it was perfect for my visit. That level of care really stood out. On top of that, I was lucky enough to secure a garage directly in front of my apartment. It's spacious, with room for storage and still plenty of space to park my SUV. That was a huge win for me. Apartment Home Highlights I selected the Capriccio two-bedroom, two-bath floor plan, and it truly feels like a thoughtfully designed home: * Spacious entryway with two coat closets. * Modern kitchen featuring stainless steel appliances, granite counters, a large sink with sprayer, and an oversized bar-top area. * Oversized laundry room with shelving and enough space for bulk storage, ironing, or even pantry overflow. * Bright, open living and dining space with large windows that flood the rooms with natural light--big enough for a full dining table. * Bedrooms and bathrooms designed for comfort: * One with a spa-style glass shower and granite vanity. * Another with a deep soaking tub and extra storage. * Closets with mirrored doors, adding both function and dimension to the space. * Wood-style flooring throughout--easy to maintain in Florida's climate. * Large screened-in patio, perfect for relaxing without worrying about bugs. Community & Amenities The property is only two years old but looks brand-new. It is immaculately maintained and thoughtfully laid out with wide drive lanes--great for SUVs and moving trucks. Amenities like the pool, gym, and grilling areas are pristine and well-kept, with timeframes that help ensure the spaces remain clean and enjoyable for everyone. One thing I also noticed is the staff's pride in upkeep. On a Sunday, I saw an employee who lives on-site using a blower to clean the entire breezeway--not just her own door but the whole building. That kind of personal pride and commitment is rare in apartment living. The People Who Made It Exceptional The staff here deserve special recognition: Gypsy, Latoria, Tammy, Steve, Madison, and Jay. Every single one of them has been welcoming, professional, and willing to go the extra mile. Their kindness made what could have been a stressful move feel easy and enjoyable. Final Thoughts Of course, like any apartment, you may hear normal sounds from neighbors above or in the stairwell--but that's to be expected with multifamily living. For me, it's never an issue, and with a little white noise or music, it fades into the background. All in all, Aurora St. Leon Apartments is one of the best apartment communities I've ever experienced. From the thoughtfully designed floor plans to the immaculate upkeep and truly outstanding staff, it checks every box. If you're looking for a place in Ocala that feels like home from day one, Aurora St. Leon is it.

Our family has absolutely loved living at Carrington lane! They were super helpful and made our…read moremove from out of state so simple/straightforward. The community is family friendly and full of lovely people. Staff is very on top of things and any maintenance request we have had has been handled/addressed within a 1day period. Fun activities and events for all ages and wonderful amenities!

To me, reviews are an essential part of determining if I will or will not consider renting at any…read morefacility. Pictures, brochures and videos are all helpful but they put the best angles and views to sell the apartment. Too often I have wanted to run to get an apartment from the photos but when I got there it was a different story: Poorly maintained lawns, broken screens, very poor curb appeal. I'm no longer taken in by internet or photos, I go to the reviews first. So this is my review of Carrington Lane. What you see is what you get and more. The curb appeal is pleasing to the eye, the maintenance crew do a magnificent job and respond quickly to any need, the buildings are all in tip top shape and very recently renovated, the huge oak trees give you a feeling of being up north and yet the palm trees remind you that this is beautiful Florida. Whatever you need is rarely more than an 8 minute drive to such places as the mall, theaters, Home Depot, all sorts of restaurants and shopping. Should you need any medical care there are Urgent Care Facilities, a hospital and yes for Veterans a nearby large clinic. The downtown area is special to walk through, view the old but never abandoned building and store fronts, the park and so much more. You will never be bored. If you enjoy horses, tour the many horse ranches and mansions on a scenic drive. There is plenty to do in Ocala. I left the best to last. You can have nice buildings and grounds, pretty trees and amenities but if you don't feel it's home, it's not anything. Here is where Caitlin, Rebecca and Lindsay come in. They are the three women who make Carrington Lane not merely a house to live in but a home to enjoy, have fun and be proud to say: I live at Carrington. A lot of apartments offer something special at Christmas, Easter and other major holidays. Carrington Lane does that too but so much more. They are like thinking 24/7, how can we make our residents involved, happy and yet not be intrusive. They do it. There are so many things to do if you wish, or if you simply want to remain closer to home and your lovely screened in patio, that's fine too. You do what you want to do. However, no one can say the staff is uncaring or not helpful, they go far beyond the call to assist you and always with a smile. This is a long review, but before closing why not go to Face Book and check out the 200 plus photos of the many activities Lindsay, Rebecca and Caitlin put on for your enjoyment from Coffee Day, Free Lunch Day, Dress up and Dress down day, Blood Drive Day, Pizza Day, Donut Day, Brewery Day, Fashion Day and so much more. They do all of this in addition to their responsibilities in the office. I hope you found this review somewhat helpful. I don't work for Carrington Lane, I don't have stocks in the facility, I just know a good thing when I see it, and indeed Carrington Lane is good, very good.

The Darley is gorgeous! The Saltwater pool is my favorite. Those round day beds at the pool are so…read morecomfortable. After lounging in the sun all day and I need a pick-me-up, I run inside to the club room and get an iced coffee from their free Starbucks machine. The two girls and two guys in the office are always so nice and willing. I get that feel good feeling places like Chick-Fil-A or a Hilton can only make me feel. Wait till you see the bedroom closets. They are so huge, they should be another bedroom. Mostly anyone I've meet while walking my dog, or bumped into in the clubhouse have all been so nice. I love this community!

If you are a person of color looking for housing, please proceed with caution when dealing with…read morethis apartment complex. For the past TWO MONTHS, I have consistently attempted to lease a unit. Every single interaction was with Rodney. I left multiple voicemails. No return calls. I was promised follow-up emails after confirming my email address several times. Nothing was ever sent. Most recently, I scheduled a tour and was completely ignored upon arrival -- no communication, no explanation, no professionalism. This is not a coincidence or oversight. There has been a pattern of being dismissed and denied access. Response to the pitiful reply below:: No surprise that you're shifting blame. If you review your camera footage, you will note that there was already someone present in the leasing office at the time I arrived. From my understanding as a prospective resident with a scheduled appointment, it would be reasonable to expect that staff would either acknowledge my arrival or provide direction if additional steps (such as formal check-in) were required. At no point was I approached or instructed to check in, despite being present during my scheduled time. Given the visible camera coverage throughout the facility, I was simply ignored. I arrived on time but are not greeted. The guest card was created only after I called a second time to follow up because I had not received a confirmation email. I have timestamped call logs reflecting my prior communication with your office. Lastly, I'm no longer interested in pursuing or securing housing with this overtly racist property. But, I assure you, this will not be the last of it.

Lived here 2 years, maintenance was always on top of things. Almost everything got fixed day of or…read morenext day. Apartments are very nice. Walls are a little think but if you have nice neighbors you barely hear them. I loved my time here. The price was a little high though.

The apartments are well maintained as well as the outside landscape ! Plus the office associates,…read moremaintenance team and security staff are super friendly and helpful !

Roach Infestation! Pest control does come out super fast after request but roach problem didn't get…read moreany better after treatment was done. Nice place to live but you will be sharing your unit with many roach roommates.

The location is best 10. Fast response yes 10 customer service. Quality of the apartment is a low…read more2. My apartment has the original rug (I own a shampoo rug cleaner, no miracle can fix that old nasty rug. Kitchen cabinets the original. Bathroom cabinet is the original and the tub is worst. Mr clean erasers cant fix it either. I guess they want us to leave so they can renovate then charge extra rent. Living there almost 3 years. I pay 952 for 2/1 mostly carpet. I even painted the apartment white good paint, needs an overhaul. Every year rent goes up but everything is same inside. ‍

we live very well here in carlton, it is quiet the maintenance staff is fabulous and the…read moreadministrative even more

There is girl name Rachel, she is very rude and condescending to everyone! to tenants and to…read morevendors, yesterday at the holiday party I seen this first hand and I cannot stay silence when someone with no education and manners talk to people they way their want it just because they have a management position. then she was with her boyfriend or some men talking about everyone and their mothers, that was present in the event putting them down. also the crew that was feeding us food got her disrespectful and disgusting attitude and she was talking about them too like one was hearing her. That is unprofessional behavior and is unacceptable for a person in her position to talk about people present in an event. she broke all the codes. she has an attitude and an inferiority problem of some kind, but she should NOT be allowed to talk to anyone in that manner.

OMG!! Do not rent here... Roaches infested, mold, disgusting living conditions!!!…read moreIt doesn't matter if you complain to the unprofessional staff, they ignore you and couldn't care less!!!

My son's apartment is mold infested! They tried to blame him by saying do you run your air…read moreconditioner all the time! Maintenance paints around my window and says all good! He has mold on his mattress,shoes in the closet! Living room ceiling! Just to mention a few places. Oh and front office said it isn't black mold so know need to worry!

My mother just move down to Florida and she found a gorgeous apartment that was in her price range…read moreat Lake North Apartments in Lady Lake Florida. The property manager Eva, and Alex the head of property maintenance were very accommodating and met our needs and helped her through the process of moving in by helping my mom through all of her paperwork and by making sure the apartment was ready for a new occupant. These apartments are subsidized. Good thing is subsidized housing does not have to mean substandard living. There's a cute playground laundry services and friendly neighbors. Neighborhood is well lit and safe. I'm glad we found this place for my mom and I'm so thankful to Eva and Alex.