Roach Infestation! Pest control does come out super fast after request but roach problem didn't get…read moreany better after treatment was done. Nice place to live but you will be sharing your unit with many roach roommates.

They don't care about anything but money. Had to sue to get back my security deposit. Had to do my…read moreown maintenance too. They are a fan of engineered eviction. It,s all about the money. They are required to replace the rug every 46 months, I never saw that @ twice the time. They find reasons to make you leave so they can raise the rent on every new rental. Tenants could use a Tenant Association to help them out.

What I thought would just be a six month lease turned into a 13 month lease and this has been one…read moreof the better experiences I've ever had sharing Wahls with someone. The staff here goes out of their way to address your concerns. We have two state troopers five Marion County sheriffs deputies And two Ocala Police Department officers in the neighborhood. Needless to say there's not much problem with porch pirates and each apartment has its own two car garage and all the apartments are brand new as of 2024. It's almost like having your own private residence or home. If I need to come to Ocala again for extended period time I will be leasing from West Shire Village again.

The concept is good. The execution not so much. The walls are so poorly insulated!! Unless you…read morethink you can live in near silence don't move here. Or maybe it's just my experience and I have the most miserable lifeless neighbors that complain whenever my tv is on or I listen to music.

No service and poor attitude…read more Aurora St Leon Apartments Complex: The complex is covered in dog poop, the new buildings are poorly constructed, and the internet drops every other week, but Senior Manager Tammy takes no responsibility. She's all charm until you sign the lease, then she couldn't care less. Only one in three outdoor lights works, and the other day, the entire complex lost power because management didn't pay the utility bills! The electric meters are a disaster, with your meter wired to another apartment and vice versa, meaning some residents are paying for another unit's electricity or even for empty apartments owned by the complex, which doesn't pay its bills. This left some units without power all day. Management's response? "Not our fault, no electrician on site." Thank you to Ocala Municipal Services for fixing their mess. Now we're facing incorrect bills due to their meter chaos and unpaid utilities. Upper management has disregarded numerous complaint letters, signaling their full support for Senior Manager Tammy's dismissive behavior. Despite paying substantial rent, we receive no services and encounter only a poor attitude.

If you are searching for an apartment in Ocala that feels more like a brand-new home, look no…read morefurther than Aurora St. Leon Apartments. My experience here has been exceptional from the very first phone call all the way through move-in. A Warm Welcome from Day One After selling my home in May, I was anxious about where to live next. When I called Aurora St. Leon, I was immediately impressed: * A real person answered the phone--no automated system. * The staff asked thoughtful questions about my budget and timeframe. * There was no pressure to overspend or move in too quickly. I scheduled a tour for the same day, and unlike most communities that only show a staged model, I was able to see the exact apartment I would be moving into. This is rare, and it gave me so much confidence in my choice. Move-In Experience - Above & Beyond Before I even arrived, Jay from maintenance went through my future home, did a complete walk-through, and spruced it up so it was perfect for my visit. That level of care really stood out. On top of that, I was lucky enough to secure a garage directly in front of my apartment. It's spacious, with room for storage and still plenty of space to park my SUV. That was a huge win for me. Apartment Home Highlights I selected the Capriccio two-bedroom, two-bath floor plan, and it truly feels like a thoughtfully designed home: * Spacious entryway with two coat closets. * Modern kitchen featuring stainless steel appliances, granite counters, a large sink with sprayer, and an oversized bar-top area. * Oversized laundry room with shelving and enough space for bulk storage, ironing, or even pantry overflow. * Bright, open living and dining space with large windows that flood the rooms with natural light--big enough for a full dining table. * Bedrooms and bathrooms designed for comfort: * One with a spa-style glass shower and granite vanity. * Another with a deep soaking tub and extra storage. * Closets with mirrored doors, adding both function and dimension to the space. * Wood-style flooring throughout--easy to maintain in Florida's climate. * Large screened-in patio, perfect for relaxing without worrying about bugs. Community & Amenities The property is only two years old but looks brand-new. It is immaculately maintained and thoughtfully laid out with wide drive lanes--great for SUVs and moving trucks. Amenities like the pool, gym, and grilling areas are pristine and well-kept, with timeframes that help ensure the spaces remain clean and enjoyable for everyone. One thing I also noticed is the staff's pride in upkeep. On a Sunday, I saw an employee who lives on-site using a blower to clean the entire breezeway--not just her own door but the whole building. That kind of personal pride and commitment is rare in apartment living. The People Who Made It Exceptional The staff here deserve special recognition: Gypsy, Latoria, Tammy, Steve, Madison, and Jay. Every single one of them has been welcoming, professional, and willing to go the extra mile. Their kindness made what could have been a stressful move feel easy and enjoyable. Final Thoughts Of course, like any apartment, you may hear normal sounds from neighbors above or in the stairwell--but that's to be expected with multifamily living. For me, it's never an issue, and with a little white noise or music, it fades into the background. All in all, Aurora St. Leon Apartments is one of the best apartment communities I've ever experienced. From the thoughtfully designed floor plans to the immaculate upkeep and truly outstanding staff, it checks every box. If you're looking for a place in Ocala that feels like home from day one, Aurora St. Leon is it.

Before signing a lease here, I strongly encourage prospective renters to take a closer look at what…read morethey're committing to. If renting a house is an option, it's worth considering. Otherwise, be prepared to pay luxury-level prices for a living experience that consistently falls short. Given the unprofessional management, a maintenance manager who seems to go out of his way to do as little as possible, and a general lack of care for the complex, it's no surprise that many apartments are going vacant. It's telling that most of the positive reviews for this "fairly new" apartment complex mention the maintenance workers. Why would a new building already require so much upkeep? It's a significant red flag that things are already falling apart. Our own experience started on day one when a defect in the closet meant we couldn't finish putting our clothes away. We submitted a maintenance request, but the order was repeatedly marked as "completed" without any work being done. This went on for three weeks. We left messages with the office but never received a call back. It wasn't until we spoke with our neighbors that we realized this was a pattern. To get a request properly handled, it often takes several emails, calls, and repeated visits to the office, where the manager is often "conveniently unavailable" or is unpleasant when you ask for updates. Some tenants even say you have to contact corporate management to get her to do her job. I currently have a pending request related to my kitchen that's gone unanswered. In the meantime, I've had to find workarounds just to function day-to-day. I'm dreading having to follow up again, but it seems unavoidable. Other tenants have shared that the only way to get the manager to act is by contacting her supervisor at the corporate level--a process that's both exhausting and unacceptable. A lot of the issues seem to stem from the maintenance manager as well. He's allegedly known for canceling maintenance requests he deems "unnecessary." The stories from other tenants are both shocking and consistent: he has reportedly been rude, cursed at residents, and even entered apartments after being asked to come back at a different time. This behavior is both unprofessional and unsettling. Our washing machine, a newer model, broke just five weeks into our lease. We submitted a work order, but it was ignored for two weeks because the only maintenance person who actually does work was on vacation. The office didn't seem to care that we had to use a laundromat. The issues aren't limited to maintenance. The office manager's attitude takes a turn for the worse once you've signed your lease. The grounds are also poorly maintained; weeds are taking over the complex, except for the areas visible to new renters. Despite paying upwards of $2,000, it's clear they are cutting costs on basic upkeep. Finally, be aware that you are locked into a specific, mandatory internet provider. If you're unhappy with the service, corporate will tell you that your only option is to pay to get out of your lease. They offer no flexibility to choose a provider with superior service.

Thank you so much for Mica and Juan to come out so quickly to fix my AC . They had it fixed in less…read morethan a hour. Great job. Todd Fisher 1009

OMG!! Do not rent here... Roaches infested, mold, disgusting living conditions!!!…read moreIt doesn't matter if you complain to the unprofessional staff, they ignore you and couldn't care less!!!

My son's apartment is mold infested! They tried to blame him by saying do you run your air…read moreconditioner all the time! Maintenance paints around my window and says all good! He has mold on his mattress,shoes in the closet! Living room ceiling! Just to mention a few places. Oh and front office said it isn't black mold so know need to worry!

There is girl name Rachel, she is very rude and condescending to everyone! to tenants and to…read morevendors, yesterday at the holiday party I seen this first hand and I cannot stay silence when someone with no education and manners talk to people they way their want it just because they have a management position. then she was with her boyfriend or some men talking about everyone and their mothers, that was present in the event putting them down. also the crew that was feeding us food got her disrespectful and disgusting attitude and she was talking about them too like one was hearing her. That is unprofessional behavior and is unacceptable for a person in her position to talk about people present in an event. she broke all the codes. she has an attitude and an inferiority problem of some kind, but she should NOT be allowed to talk to anyone in that manner.

We lived head a few years ago before moving to Bronson. We decided to move back to Ocala and after…read morelooking at a number of places? We decided that overall we get more room and have always had great service from the office and from maintenance.

Their maintenance between tenants is to paint over every defect. Every kitchen drawer has 7 layers…read moreof paint and sticks. Maintenance does respond quickly when needed. However amenities are all old in the apt. Our bathroom door cant be opened or closed by kids because it's so over painted. The closet doors fall off the track every time you open and close. Counters and and appliances/sink all older. Grounds are fantastic and well kept.

Maintenance is AWESOME! Management is terrible. Property is dark, trees overgrown. Appears to be…read moretrip hazards throughout the property. Instead of repairs, they are just painting them yellow. Bridges are caving from wood rot and they are just staining them. Retaining walls around the pool area and lake are literally leaning. Make sure you ask about your utility billing usage and the $600 power bills you will get each month because the ac's are original to the property and owners are not willing to replace. Better options, this is not the one. RUN!

Lived here 2 years, maintenance was always on top of things. Almost everything got fixed day of or…read morenext day. Apartments are very nice. Walls are a little think but if you have nice neighbors you barely hear them. I loved my time here. The price was a little high though.

The apartments are well maintained as well as the outside landscape ! Plus the office associates,…read moremaintenance team and security staff are super friendly and helpful !