I had an appointment for Friday Feb 16th for my Botex. I get Botex for my migraines. After driving…read morethere for 45 minutes from my home, I was told my appointment was cancelled. They asked me to " do some shopping and come back in 2 hours" ridiculous!!!!!! I had NO shopping to do, so I wasted my time driving 45 minutes one way, only to be told that my appointment was cancelled. I will NEVER go back to The Atrium

I specifically requested female technicians. I booked and paid for a massage, facial, and pedicure…read moreone month in advance. After I was already scheduled for 10:00 with requested females you called me leaving me a voicemail that you had to move my appointments to 11:30, but said everything we talked about would be the same. I called back and again confirmed with you that I would have female technicians. I asked you specifically who my services were with and you told me Bridgette, Christine, and Lydia. When I got to the spa for my appointment, to my surprise I had a man for my facial which I specifically did not want. You also changed my other technicians! As a previous managing aesthetician and spa receptionist I am very disappointed in my experience here. You should take female requests seriously especially when these requests could be because of a person's religion or trauma! Thanks a lot!

I scheduled a 50 min. Lifting and Firming facial ($160) and ADDED on a Dermaplane ($40). My entire…read moresession only lasted 50 mins. She spent a good 10 - 15 mins. doing the dermaplane (which she did a very good job). So if you are adding on a service and paying for it, it should not take time away from your original service. The facial itself was disappointing, it consisted of serval products applied to my face and hot towels. I have much better facials for less! You are paying for the name and the experience. However, I have been to several other spas that are just as nice or nicer. Such a shame!

Beautiful facility. Service was on time and a fantastic 80-minute massage. The $20 up charge for…read moreFriday-Sunday makes it seem like they think they're the Ritz Carlton for the extra charge. Jennifer, my massage therapist had a great personality and was easy to talk to if I chose to during the massage. Cons were the extremely small relaxation room that was 100% packed the entire time I was there. It was uncomfortable stepping over people and feeling like everyone was on top of one another. Same thoughts on the changing room/locker room. Too small of space and no personal space at all to change without being on top of the person next to you. Makes for an uncomfortable two experiences right here. Pros:lovely facility, comfy robes, kind staff and quality massage. Yes, it's expensive but I would never claim that Gervasi is cheap or super affordable.

When I first went there for my back massage Kristin did an excellent job, kudos to her. A week…read morelater I called in for an appointment with Kristin, the receptionist clearly did not know how to communicate, very poor communication and brainless. So I walked in and asked for Kristin, the blonde brainless girl ask me why I was there, let me see, isn't this a massage place and she replied yes, well I am here for a back massage from Kristin, she immediately replied that she is all booked up. My thoughts are Kristin does not have a any friends there, and they are keeping her from getting appointments or they just don't know how to schedule appointments. There are plenty of men who get back massages especially when they drive a lot, I really need and was looking forward to the excellent back massage by Kristin but I will never return there because of this thing called customer service, the brainbird girls at the front desk are completely clueless.

Had an appointment scheduled. Heard from a couple friends that they wouldn't go there again. One…read morefriend was extremely disappointed with thetherapist Shane. I was unable to go to the appointment. I did purchase a gift certificate however was still charged a cancellation fee. I called to discuss this... was informed it was policy to charge half price if appointment was canceled. A substantial gift card was purchased. I'll never return

Jennifer was amazing! She was able to fit me in the same day and did an incredible job on my…read moremassage. She really listened to where I needed the most work and made sure to focus on those areas. I left feeling so much better and will definitely be coming back! And hot stones were included which was awesome!

Probably the sketchiest massage place I've ever been to. When I drove up, I almost left. It's in a…read morerather industrial area and the building looks decrepit from the outside. I gave it a shot because the reviews were so good. I will say the massage was pretty good but paying and tipping in advance is odd. I could hear children in the building and a different therapist walked in on me afterwards while I was dressing which was uncomfortable. I definitely could feel the residual ache 2 days after the deep tissue massage. I liked the hot stones that I didn't know was included.

I had never floated before. When I was told about how beneficial it was, I couldn't wait to try it…read moreout! The first time was absolutely wonderful!! I felt so relaxed and rejuvenated at the same time!! I couldn't wait to go back!! I also got a ionic foot detox from Chaz. I couldn't believe how I felt after I was finished. I could stand to do a few more sessions.

So sad that this place was sold to Julie. I have heard the same complaints from others (myself…read moreincluded) ref when walking thru the door you're treated like you're an inconvenience to her. She is not welcoming at all and doesn't even show you around in regards to different modalities, etc. When asking her about some things she just blows you off. When calling you can't even hear what is being said on the machine. Did the float pod initially with my dtr. and a massage with Jimmie and Kolibri (who are BOTH absolutely FANTASTIC). They were very welcoming and knowledgeable about the facility. Later learned that they were the ones who originally built Mystic Float. Too bad they sold it. I will still go there to see them both for massages, but will not use any of the other modalities there. Went twice to the salt cave and spoke to Julie about the halotherapy that appeared to not be working properly. Told me that she cleaned it, but it still was not putting out any mist. Waste of money and the music in the salt cave was way too loud. I will return to 'Inner Whispers' on Hills and Dales for the halotherapy (which is GREAT and you can actually feel the mist. And plus they have other modalities there and the energy throughout the place is INCREDIBLE). If they had a different person running Mystic Float their business might pick up, but unfortunately Julie does not have the right energy, temperament, or attitude for a wellness center. No one should have to walk thru the doors of this type of business and feel like they're an inconvenience or not welcome.

Received the hair spa treatment! The head spa was amazing and so relaxing! The service was top…read morenotch. Would highly recommend!

I embrace and enjoy my gray hair and happily I no longer color. Yet, embracing curly hair has been…read morea struggle. Enter Marissa. I have had several hair stylists over the past few years. Marissa is the only one to understand curly hair and consistently give me a haircut that works. I am often complimented on my hair. Now if I could just find the perfect product to combat this summer's high humidity!

Carrie recently did the make up for our daughters wedding. She spent the morning with us and truly…read moremade the day special. As she worked her magic on each girl she first asked a little bit about them, learning their personalities, and their make up needs. WIth that said she made each one of them comfortable and beautiful. Our daughter had a spray tan by Carrie prior to the wedding and it was spectacular. Kara was constantly complimented on how great it looked. The brides makeup was fabulous! I had a facial by Carrie a week before the wedding and it was a relaxing experience and my skin was perfect for the wedding. We would definetley recommend Carrie for all of your skincare, make up and spray tan needs.

I just had a baby a little over six months ago, and as I came out of the fog of new motherhood, I…read morerealized I needed to feel more like myself again, so I booked an appointment to just get a quick trim. Shout out to Eva who did an amazing job turning my postpartum hair mess into something that made me feel great! 10/10 recommend Scott Talbot Salonspa!!

This is the worst salon ever they advertise color but everything I asked for that another salon did…read morethey could not do. Do not go for highlights they are lazy and if gonna take work to do they don't want to do it and tell you it not possible. I'm going to better business bureau for their false advertisement