I've posted this review on apartmentratings.com as well, gotta get the word out! =)…read more Peaceful: This apartment complex is pretty awesome, and the further away from the street your apartment is located the quieter it is. Currently, there are only a handful of kids here which is great because kids tend to be noisy. If you want a quiet, decent place to live - this is it. There is no play area provided for kids so I wouldn't say it's kid-friendly other than the pool (which is heated only in the summer months) is very shallow: 5ft max. Amenities: There are washer/dryer hookups in each apartment, but if you don't own a washer and dryer there's a laundry room located on the premises. 1 dollar to wash, 1 dollar to dry and the room is locked to prevent outsiders from using it. Kitchen is equipped with new or new-running equipment, the dish washer, oven and microwave in our apartment are brand new and matching brand and style: Kenmore. You must bring your own refrigerator. Every apartment has a two car garage attached - a priceless commodity in a city that is notorious for car thefts. The garage will also bring in more dirt that usual in the apartment, thank goodness there's tile in the kitchen. Note: The kitchen is not laid out in a logical manner, it leaves a lot to be desired. If you're me and love the kitchen and cooking 24/7, the coat closet will become a pantry and you may invest in a roll-away island. I also recommend heavy duty shelving. Safety: The bushes and trees are trimmed back from the sidewalks, each garage and front door is lit at night. Cops get called if anyone plays loud music, this isn't a party apartment complex. People have jobs and both my neighbors get up at 5am to leave for work. Dogs have a designated dirt area to relieve themselves on the west-most corner of the complex, and you're required to clean up afterwards. The grass is strictly prohibited for pets at all times. These policies help keep this place immaculate and sanitary, I am very thankful for this. Bags are even provided for you! Good Eats: The Albertson's is within walking distance, about 5 blocks. They have an organic vegetable section and a large selection of fresh bunches of herbs, something that is totally needed since not a lot of plants survive out in the desert. There are a couple of Indian market/delis which are so delicious! In-N-Out is on Avenue I, don't go to the one in Palmdale: Hobo central. Health: The apartment complex does not have a gym here, nor are there decent trails to walk around here, the closest one is paved and the almost incessant wind here kicks up dirt and dust like crazy next to the trails. Really unpleasant. There is however a 24 Hour Fitness nearby, about 1.3mi away so your warm-up and cool-down could be walking to and from there. The closest dog park is an hour walk away. The nearest park is a 1.5mi walk, worth it though, as the tennis and basketball courts are plentiful and well-kept. There's a YMCA on the premises there. PROS: Quiet, safe, good management, well priced, green, place is maintained and units fixed up quickly and well, ample parking if you stick to your own garage, quick response times from emergency personnel and law enforcement, washer and dryer hookups and laundry room, pool, vaulted ceilings in the living room, kitchen appliances are top notch, town home layout, adjacent to schools and upper class neighborhoods behind the complex. CONS: NOT kid friendly: there are some CRAZY speeders in the complex at the time of this writing. Your neighbors' garage doors can be heard opening and closing clearly. Dog size limited and breeds restricted. One of the largest security deposits in the area, in my case: $900, that's $1900 for the first month, more if you're wanting to bring a pet. No gym. No hot tub. No movie theater/lounge/club house/common area. Bring your own refrigerator.

Quiet, clean complex. I moved out to Lancaster in September '13 and I have not had one single…read morecomplaint. The grounds are clean, the neighbors are respectful and I feel completely safe. I'm always worried about roaches but haven't seen a single one inside the apartment. They've been renovating some of the nearby units for the last few months and even then, no roaches in sight! The manager, oh the manager! Cindy is by far, one of the absolute best managers I've ever had. She goes over an above her job description. She is available by phone, text, and email. I've never had to wait more than an hour to get an answer/resolution from her. Her preemptive checks on the units (smoke alarms, vents, etc.) give all tenants a greater sense of security and comfort knowing that we are being looked after. The rest, Jenn A.'s review hits everything spot on. Only thing I wish the complex had was a jacuzzi and a BBQ at the pool area, but easily overlooked with all the other pluses Park Place Apartments can offer.

After a two-year long apartment search in the SCV and AV, I think I finally found my favorite…read moremanager... Bridgette, you're incredible and I'm so excited to apply for The Arches. Wouldn't have been sold on the place if it weren't for you (and your complimentary disco snack fridge!!!) The units are spread out, super clean and well maintained gated community... quiet during my visit. Excited to apply!

I want to start by recognizing Jason and the entire maintenance team. Jason is knowledgeable,…read moreprofessional, thorough, and clearly knows how to do his job. The maintenance team as a whole is reliable, hardworking, and truly keeps the property running. They deserve far more recognition than they are given for everything they do. I lived at this property before and after the management company changed from Clarion. In my experience, the property was run much better before the transition. Since the management change, the office management experience has noticeably declined. Communication was inconsistent, follow-up was lacking, and I often had to advocate for myself just to get answers. Unfortunately, my experience with the office manager, leasing staff, and their supervisor was disappointing. The apartments are overpriced for the square footage, and if you're below an upstairs unit, be prepared to hear just about everything. The vinyl flooring carries noise very easily, including footsteps, stomping, furniture moving, yelling, and other everyday activity. Also be prepared for additional monthly costs. Parking and valet trash service are required and are not optional, so be sure to factor those fees into your budget. If you decide to rent here, I strongly recommend doing a very thorough move-in inspection. Check every room carefully, inspect appliances inside and out, look underneath the refrigerator and oven if possible, check the flooring, countertops, walls, blinds, cabinets, and document everything with photos and videos before moving in. When you move out, stay until your move-out inspection report has been finalized and sent to you. Don't assume it will be completed later--it's worth remaining present until the process is finished. The maintenance team deserves the same level of professionalism and recognition that they provide to the residents every day.

This complex really is a great place to live! The maintenance is super responsive and always does a…read moregood job. I had a couple small things go bad and they were able to fix them the next day. It super nice having the app where you can request maintenance. The pool and the pool area is always kept super clean, the landscaping also always looks fresh and well kept, the laundry room is also clean and depending on the day, easy to get your clothes in and out. Overall, I love living here and would definitely recommend this complex to other people.. heck I tell my coworkers to move here all the time.

I have lived here for over two years. They are constantly performing upgrades to the apartment…read more Kathy and her team are extremely responsive and have helped me on several different items throughout the years. I call Park West home. It is expensive (down side) but it's worth feeling safe and taken care of to me.

What a great staff They are so understanding , patient ,…read morecaring , helpful, thoughtful I've been living here for the pass 10 yrs and I'm so afraid of moving All I have to say To the head quarters of Casablanca Apartments in the city of Palmdale Ca That this staff you have here working for you deserves not only a bonus to there wages But a raise A security blanket Cause these employees are so hard to find Now and days And not only the 3 lady's that work in the office but your maintenance workers , the people that comes to do you landscaping, and the jobs you give to the group of people that comes to help to keep these Appartments grounds clean .. And let me not forget the family of our maintenance worker that recently passed away .. They all need some kind of recognition..

Loved living in these apartments. Only downside is inspections happen way to often but loved the…read moretwo years that I lived here. Wendy is amazing!

Have lived here for the past 2 years and it has changed ownerships 5x within that time frame, but…read morethe staff quality remains crappy as ever. Nobody ever calls back when they say they will. Maintenance is full blown Mickey moused. E.g. My water heater was examined by a contractor the apartments sent over and he was ver alarmed and said the leaking and crusting on top of it was extremely dangerous. Yet apartment maintenance refuse to change it saying it's not actively leaking. Also my washer hookup only has scalding hot water, but they refuse to fix it because we are renting the w/d. They assign parking until someone parks in your space, then tell you there's nothing they can do. These are only 1% of my complains there is so much more. I'm frustrated with this place and tired of giving it a chance when my lease is up we are out. I'd rather pay more and not worry about if I'm able to use the laundry facilities because teenager ( and immature adults) are in there smoking pot! If you like to live the ghetto LA lifestyle by all means you've come to the right place.

Beware before renting from this property. In my experience, after I moved out and my balance was…read moresent to collections, I discovered that the collection process did not match what I had been told. I was informed that SoCal Management was the property management company, but when I contacted them directly, I was told they had no record of managing The Fountains or using the collection company involved. I also had difficulty communicating with the property manager, Marlene. I was given email addresses that either did not work or never received a response, making it very difficult to get answers or resolve my concerns. DO NOT RENT HERE!!!!!!!!!!

I love living here the parking situation can be a bit annoying especially when you find people that…read moredon't live here in your space that you pay for and all you get from management is we'll park outside I don't pay to be parked outside the laundry room needs a up grade but besides all that it's nice it's quiet and I wish that they would bring back Pedro he was great at what he did

So quick update. New manager or managers, I'm honestly not sure, seeing no one is in the office…read morebasically 5 days a week. However, exact same issues. I'm gonna proclaim that either the multiple cameras up front do not work, or no one cares what they are seeing. Either way, same result. Also, our gate needs prayer, because apparently it's beyond human action to repair. At least the grass is nice.

West Park Villas is the PLACE TO BE! I just moved out to Lancaster a few weeks ago for a job out…read morehere, and let me just say - West Park Villas was the best place in many aspects. First off, the management team here was the best! When I came out here to tour apartments, other places had rude management and people who didn't seem to care. This was not the case with WPV- the entire management team was passionate about the place and were super friendly! Jennifer was amazing and was with me the entire time helping me through everything. Everyone in the office was also super friendly and have been able to answer any question I've had - thank you to Alex, Elizabeth, and Sherette! I also want to shout out Joel the maintenance guy! He was able to move around his schedule so that I was able to move in earlier than I had expected to - which made my move in process a whole lot easier! I love my apartment - it is amazing and has completely new appliances and anything I have a question about I can easily reach out to management. The area is super quiet and safe - I have had 0 issues! If you're looking for a quiet, safe, and family friendly place, look no further than West Park Villas!

My kids and I have lived at West Park since November. The staff is nothing short than AMAZING!…read moreLiterally above and beyond to help. I was qualified for my apartment in less than a week. As other places were taking months.. ridiculous! Maintenance is great, landscaping is nice. Such a dog friendly community! Today my AC went out, I had a professional HVAC company waiting for me when I got home! They don't skimp! I definitely recommend this place! The only thing it could use is a little updating. The inside of the units are a little dated.

This is a very classy very well run apartment complex. Perfect attention is always being sought by…read morethe management staff all the way down to the grounds keepers. The maintenance engineer man Joe is someone that I would hire to work anywhere at any time. He knows it all and does it all. Any issues are always dealt with in a very timely fashion. I would recommend this particular apartment complex for anyone seeking an enjoyable living habitat.!! Keep up the good work guys. Captain DM

I have lived at Park Terrace since October 2014 and I ABSOLUTELY LOVE IT HERE. The grounds…read moreare beautiful, the complex is very clean, everyone's patios or balconies are nicely kept and you are allowed to have a gas grill and patio furniture on it. It's nice to be able to B.B.Q at your own apartment rather than use a community B.B.Q. My 1-bedroom apartment comes with a 2-car garage which is another plus, every apartment in here comes with a garage. The manager Cindy is very nice and when you call in a work order for your apartment, She always has the maintenance man Joe take of it right away. Before I retired my job required me to move around, and this is by far the most well ran apartment complex I have experienced living in. It is extremely peaceful here, very relaxing, nice neighbors and everyone in here looks out for each other, including Cindy and Joe. They are such a pleasure to be around and it just makes living here a great experience. I HIGHLY RECOMMEND PARK TERRACE.

Shadow springs apartments are such a disgusting environment. The laundry room is so disgusting,…read moremakes me not want to wash my clothes in there. Trash is everywhere. Washers haven't been cleaned. The floor is filled with trash & cigarettes. Also there is never any parking, people park where they are not supposed to (red lines) and it makes it difficult to park my vehicle. I do not recommend these apartments. Management hasn't been doing their job.

I moved in about 3 years ago and I have to say that it wasn't great when we moved in. The lady that…read morewas before Diane was complete incompetent and didn't even do a walkthrough professional so we don't have a detailed walkthrough with what was wrong with apartment which wasn't a lot but still. Sadly Diane left and the new manager doesn't seem to care much. I've called 4 times about my shower leaking. Since January... it's June. It's still leaking.