My grandmother and mother opened an account for me with this credit union when I was a boy. I've…read morebeen with them for years! Had a car loan with them a few years back and had a very positive experience! I like their new location in Cottonwood Heights. Beautiful building and the tellers were so helpful and friendly! I needed money wired from my account to complete a purchase of a condominium. I thought it would take a few days to wire the money. But to my surprise, it was received the next day and the title company was able to complete the transaction and close the loan that day! They completely understood my situation and did everything they could to help me with it! They bent over backwards - knowing that I could save some money if I closed early and they made it happen! I was very pleased! I love this credit union and would highly recommend it!

From the owner: Do you want a better way to bank? Visit Utah First Credit Union in Cottonwood Heights. We've been…read moreserving and supporting your community for more than 80 years. Partner with our bankers or loan officers to manage your money, start a line of credit or supplement your savings. We'll help you get what you need at an affordable rate. This is how we are Practicing the Art of 'Yes'.

This is an amazing bank with excellent customer service. We…read morehave been banking here for over 20 years and it has the small town customer service and relationships that matter. Pam is a customer service professional, she is always willing to take care of our needs and special requirements. The whole operation is outstanding to be honest.

I've never dealt with more incompetence in my entire life. Pam the bank manager kept an account of…read moremy moms hidden from me for an entire year. I'm not really sure if it was incompetence or if she had other motives but her actions caused my family to go into debt trying to pay my moms bills after she passed away. Pam knew this. There was only one account that could have been used for this purpose. the one pam kept hidden from my family. And by the way, acknowledgement of this complete blunder and an apology would most likely have prevented this review. Pam has no business being a bank manager. I will never do any type of business with Holladay Bank nor will I ever recommend Holladay bank to anyone for any reason ever.

They are a local bank with limited hours, but great people, and most importantly, great rates…read more We've been banking with them since we moved to Utah and love the programs that they have. Plus they have a popcorn machine at every branch and snacks - I don't partake, but it's nice to know it's there if I was hungry.

From the owner: First Utah Bank was founded in 1978 and has proudly served the Utah community for almost 40 years…read more From a single office, First Utah Bank has grown to be one of the largest community banks in Utah and now has seven locations in Salt Lake County. We offer a full range of business and personal financial services, from complex business loans to personal mortgage loans, lines of credit, and state-of-the-art online and mobile banking solutions. Call us today for more information.

i've been with Wells Fargo for 35 years and they used to have good service now there is no service…read more The tellers are friendly, but thay wants to charge you for everything even if you have a large sum of money in there they offer no interest and then they wanted to charge me $10 for a money order. I'm over them no more loyalty to them.

Kind of a weird location to park/get to, but the employees were so nice both times I went!read more

We have been waiting for more than 30' then a teller was coming up to us and confirm that we need…read moreto open account. I said yes we needed to open account. Then she just turned away and called the person came in after us. We are on the first one on waiting list but she didn't grab us. No reason, nothing explains. It wasn't cool at all.

This credit union is as bad as Wells Fargo. They should be investigated and have to pay back bank…read morefees on held transactions. Not even one star but it made me. Do not bank here.

There needs to be a better hiring process for bank tellers as they are handling people's…read morelivelihoods. This branch has obviously lost their way and are now hiring people with mental deficiencies. Daniel did not double count my money, tried to help someone else in the middle of my deposit, and gave me an attitude when I complained about the 30 minute wait time of my deposit. He also had to pull out a sticky note to perform a basic addition problem regarding my deposit. Why are tellers using paper and pencil in the first place? Calculators should be used to ensure accidental errors don't take place. It was my mistake not counting my tip money before I brought it into the bank. You can't trust some people to treat your livelihood with any seriousness at all!

So thankful to have Bradon Liddle help my dad and I. The service cellphone line wasn't very…read morehelpful. But going in was easy, nice and fast. Very appreciative to have them help my dad. He does have a little bit of a language barrier which is why I had come along... but after Bradon not only explained but was clear in the help he would be able to provided, I didn't feel the need to be there haha. My dad definitly left with relief and a smile. Thank you so much for such wonderful service yet again!! Bradon deserves a raise!

This branch of MACU is amazing! I've never been so amazed with a business's customer service…read more Getting an auto loan can be confusing and stressful, especially your first one. But Danny and Brandy were amazing in assisting me. They explained everything to me so simply and clearly that it didn't feel stressful at all! They did everything they possibly could to make sure I was getting what I wanted and needed. I tell everyone to come to this branch now

Do not use this ATM or credit union!!! I wanted $20 bills for a tip and their ATM does not let you…read moreselect what bills you get. So it gave me $100 and when I went inside to see if they could exchange they wouldn't let me because I am not a customer. There should be a warning on what type of currency you will receive - I would have gone somewhere else if I had known. Now I have to find a place that will let me change a $100. Will not use this location again. Do not recommend.

Horrible experience. I got a solicitation in the mail from Chase Bank to open a new checking and…read moresavings account to get a $900 bonus. I drove to the branch, got a guy named Mike who was typical banker with no personality. Gave him all my information he entered all the data and then he lost it all--and we had to restart over. Then about 3/4 away through his computer froze so we had to start again. Then we got it all done and he has me try and fill out a DocuSign on his computer. I can't get it to work. I tell him send it to my phone and he says he can't. At that point I had another appointment coming and I said forget it it's not worth this aggravation and I left. Chase spends more money, trying to solicit new business and then offers no service. I am a physician and they sure lost a good new client today.

I am very disappointed with Chase and its customer service. this is the second time I went to this…read morebranch and the banker told me only works with appointments and he has no time and no customer was waiting and only will take 10 minutes may be to add me to my daughter's account. I had the same problem with him adding my son's account too. he is telling me he can call the police and he can quit his job. I think people getting lazy to work and have excuses for Covid. I need the manager of this branch or a higher position to call me

I'm not a member of U.S. Bank and never will be after today. I needed a document notarized and went…read moreinto the location next to my work. The lobby was completely void of customers and only two employees present. After chatting with the representative and providing my ID, I was asked if i was a member. The bank policy is not to provide notarization services to anyone who is not a member. What a horrible and elitist policy in my opinion. I drove to my credit union, who assisted me without even asking if i was a member. The little things can make a huge impression.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.