Complete incompetent. No concern for the people they see or their needs. they are the only…read moregovernment contracted office around for completing immigration physicals. They don't care that there are deadlines for the paperwork on this. They're just excited to get paid $600 to do the physical then refuse to give you the paperwork. I'll be looking into reporting them for government fraud.

I have had the most ridiculous experience at this Wilmore Rudolph's location in Clarksville…read moreTennessee. I am a walk in told there was openings for appointments. I was not put in as a scheduled appointment when I came in. So I just keep getting pushed as a walk in further and further out. people are added to scheduling as appointments and are getting seen around me. I asked the rude receptionist 2 times if I was coming up. I also asked if I could switch to a scheduled time, now that it's over 2 hours. The receptionist response is now I will still have to wait a while, even if she puts me in a scheduled spot over a hour from now. Lesson learned, schedule before you go. because instead of being accommodated into a scheduled opening. They leave you as a walk in. and you wait for hours. They don't gi a shizzz. and at this Wilmore Rudolf Urgent care. The receptionist doesn't care how you are sick. And absolutely doesn't care to help rectify a situation. Never again at this location. WORSE SERVICE EVER.

Very poor communication. I can't even get scheduled for my exam. I receive text and voice messages…read moretelling me to call 1-800-692-9701 to schedule my exam. When I call that number I am on indefinite hold and forced to listen to propaganda about how great their company is supposed to be along with job advertisements and request for veterans to apply. It is Al automated, no humans, and very unprofessional. I have never reached anyone in order to schedule my examination.

Extremely professional staff---one of the best run facilities I have visited in along time---the…read moreemployees were helpful, compassionate, and fully dedicated to taking care of the customers----the collective group worked together to make my visit a pleasant experience---strongly recommend to others!!!

Wonderful experience -- kind smiling faces from the moment you walk in. Thankfully I wasn't sick,…read morewas simply going in for a pre-employment drug screening test, but the process could not have been easier. Online check-in, quick service/didn't wait long in the reception area, and once back with the nurse, in and out in under 10 minutes. What more can you ask for? In the event I am sick these are the things I remember and would be happy to visit them again!

PA was absolutely great, so was the front desk clerk. The technician who took my weight and blood…read morepressure was incredibly rude. I gave her this look but said nothing. The PA ordered blood to be drawn, I was explaining to her my two best veins were shut down bc of cancer treatment, and the o ly vein that worked in past is throne in my left arm. She was so gracious and u distancing. The office manager walks in to draw blood, I explain to her which vein works bc of past experience. She informed me that it is at her discretion where blood is to be drawn. I tried to explain to her that bc of my recent cancer treatments the veins she wanted to draw is shutdown bc of cancer treatment. She told me "I guess we will not be drawing your blood today", She should have at least tried to draw from the one vein I know work 100 percent. She turned around and left the room. Unbelievable, I have used this location for past three years, and never e er had an issue with the personnel. Front desk clerk and OA very professional,

Incorrect Diagnosis and Dismissive Rude Response by Dr. Tommy Hooper…read more It's a shame I'm having to write this as we have been patients of Complete Health Clinics across the Nashville area for over 12 years now, but this experience will be putting an end to that. My 16-year-old son was seen by Dr. Hooper for persistent fever, severe frontal headache, extreme fatigue, drainage, and over 10 days of symptoms. When I asked about the possibility of bacterial sinusitis, the provider dismissed the concern solely because flu, COVID, and strep tests were negative (which could have been false based on the delayed testing timeline). He stated that meant it could not be bacterial and declined antibiotics but offered a steroid shot. When I respectfully questioned the reasoning, we were told we could leave as he opened our door to show us out and instructed us to go get our steroid and antibiotics somewhere else. We sought a second opinion the same day, and he was diagnosed with acute bacterial sinusitis and started on antibiotics. I understand the importance of antibiotic stewardship. However, dismissing concerns without discussion and responding defensively when a parent asks questions was disappointing. I hope future patients feel heard and respected.

Complete Urgent Care would not see my mother as walk in for the cut on her left lower leg on March…read more4th 2026 in the afternoon. We were told only one doctor working today and all the time slots were full. They turned my mom away from care. If I could I would give them no stars. Awful front desk greeting. Never saw the doctor. We were turned away by the front desk. I think they should take the word "Urgent" from the company name.

I have been going to HFM for three years now and have had nothing but fantastic experiences. Great…read morePhysician's Assistant, a very kind staff, and compared to many urgent care places, even when you have to wait, it's not that bad.

I have been going to Hometown for over a year, and I have not had a bad experience. Dr. Burton is…read morea wonderful PA and listens to you. The office staff are so nice and understanding. I would recommend Hometown Medical to anyone that needs a PCP that listens to you.

Terrible place! They are more interested in taking your money. When I asked to redirect another…read morepharmacy they told me it could take up to 3 hrs when I was feeling so sick and needed asap. The nurse said she would call me to let me know when the dtr called the Rx in but she never called. My daughter should have gotten an uninsured discount but i stead they charged her the full amount.

Besides deleting my review on Google.... I definitely rated again... but…read more Would not recommend had a work injury showed up having to wait almost an hour, had tingling cold numbness feeling in my foot, I seen the Pa Robert Bronson; was rude, cold, condescending, cocky, and had a mouthful of attitude. He would not listen made snarky remarks and was rude towards my self and my mother who has a degree higher than him... he is a respiratory physician and it shows... he has no bedside manner and 1000000% would not recommend going here if he is the Pa on shifft... nurses were amazing an helpful. Bronson was kicked out of my room because I got tired of being in pain and him being rude and incompetent.

I know that urgent care facilities get a bad reputation from time to time and I've had my fair…read moreshare of them. The staff at this location were extremely friendly and helpful during my visit. Even with 3 minutes prior to them closing they took me in as I had just landed from a long flight. Great job everyone and thank you for seeing me this evening.

Checked into this office online with a quick registration, was texted shortly thereafter that they…read morewere ready for me, and drove in. Got there, paid my $20 copay, and 15 mins later was called into the back for vitals and to be moved to the room, where I waited maybe another 10 mins. Not bad at all. Nurse practitioner was kind, jovial - great bedside manner. She diagnosed the issue, stepped out briefly and returned with my Rx. In the end, I was in and out in a little over a half-hour - no fuss, no muss.

Over the last decade I've been unfortunate enough to have a couple trips to the ER. Tonight I ended…read moreup here for a broken foot! The second I was wheeled into the ER doors the woman behind the desk showed me kindness and immediately got me back to be assessed. The nurses who did my intake were really kind and reassuring. I was in a lot of pain and very anxious as well. Dr. Matt Chandler saw me right away and made sure I got X-rays and medication for the pain. It did take quite a wait for the xray tech but once she came to get me I think I was in an out of imaging in less than 10mins. The x-ray tech was really nice as well. Once I was back in waiting the doc came to see me and I have to say he is excellent. He has very good bedside manner and I could tell he genuinely cared for my well being. After going over X-rays and follow up instructions I was fitted for my boot and the girl who did it was awesome. I am still in a lot of pain despite the meds but she was able to get it on really gently with minimal discomfort to my already swollen foot. I'm really pleased with the level of care I received and the guidance on orthopedics and follow ups. I hope to not ever have to return the to emergency department for an injury or illness but if I did I would be relieved for it to be at Jennie Stuart and especially in the hands of Dr. Chandler!

worst ER ever. I went in at 1pm for sleep deprivation and did not leave until 8pm and with nothing…read morebut an electrolyte infusion, which I was ignored for two hours afterward. nurses were okay, great in triage. doctors were actual garbage. didn't listen, very rude. why be a doctor if you hate taking care of people???