Hired Eldredge & Bourne for the 3rd time and still so happy with their service. Fast, kind movers…read morewho made sure there were pads on each piece they put down on new hardwood floors. Any they were sweet to my excited 4 year old who wanted to be a part of it all. I mean I wouldn't recommend having kids there with a major move but in the time of Coronavirus we had not choice. Their packing service is a LIFESAVER.

These guys are great for your packing and shipping needs. I worked for a company that dealt with…read morethese movers and we never had a complaint. When we would pack out houses ourselves the products they supplied were first rate a a great price. Highly recommend for all of your moving needs.

Summary: Hyannis did the right thing and fixed an over billing issue. Also, U-Haul's online…read morecontracts do not properly show up in the contracting system at the pickup location. So 5 starts for Hyannis but 3 for U-Haul's systems. I rented a 15' moving van from Somerville and dropped it off in Hyannis. I was over charged for 2 days even though it was within the contracted time I had selected in the online reservation. After speaking with customer service, they acknowledged the issue and directed me back to Hyannis as my drop off location for the credit to be issued, even though it was the point of origination at the Somerville location that technically overcharged me. Hyannis said they couldn't help me as Somerville who originated the contract and thus who overcharged my card. I tried Somerville but could never get through to anyone for several hours. The Hyannis location called me back after going deeper in the reservation system, told me that I would never get anywhere and just get the run-around (which was true) and that they would simply issue me the credit. It showed up on my credit card today.

Manager needs to be fired I've come in on multiple occasions and she's always been rude and…read moredisplays poor customer service.

The units are infested with moths and mice. The units do have have floor to ceiling walls. Your…read moreinsurance protection does NOT cover damage of rugs over $500.00. If you have anything of value you want to store in storage I would recommend units that are floor to ceiling protected and read the insurance fine print. For those currently using flagship self storage be warned you are storing rodents, moths and termites in your unit.

My experience with these people was amazing! Definitely recommend to anyone who needs a storage…read moreunit. They went so above and beyond to accommodate me, I would recommend to everyone.

From the moment Julie called me after my inquiry things could not have gone better. Vanguard moved…read moremy family's piano from the Cape to my home on the North Shore. Excellent communication. Great advice. I wish I could remember the names of the crew, but they were so friendly, patient with my questions and did a great job. Thank goodness the piano fit in the spot I wanted. I am now playing again. Thank you!

Vanguard moved my adult, handicapped stepson I to son to his first house on Jan 16. The team did an…read moreexceptional job especially with Mikes extensive vinyl collection!! The crew had to move the vInyo's down 3 flights of stairs the up another flight at the new house. They made sure every box was exactly where Mike wanted them. An incredible company with wonderful employees ( there may have been some singing involved)

Carlos and Brian are great. I've done two moves with them and they've both gone smoothly. They were…read moreon time, gave a fair price, are incredibly polite (I kept looking for my dad every time Brian said "sir"), and they handle everything with great care. Would definitely recommend them and use them again.

Thanks Carlos, Pleasure working with Minuteman. It was easy…read morefrom making the appointment with you to the guys who moved. Courteous, hard working, very careful of furniture and the walls. I planned the whole day for the move. We were done at 11:30! I recommend them and would use them again. Dave C

Called Sun Self Storage for information about renting a facility and was appalled by the treatment…read moreof the person who answered. She was curt, very short with answers to my questions and basically made me feel I was not welcome. I realize this is a difficult time, but now feel I will never do business with them in the future. Totally unprofessional.

If you're thinking of getting storage here, do NOT. Their service is terrible, the gate sometimes…read moredoesn't work, their prices are high. They installed solar panels on their roofs and now water and melted snow leaks in and ruins everything you have in there and when you approach them as they guaranteed safe, dry and clean...they basically tell you to go f*** yourself and call your renters insurance. My renters insurance supposedly called them and the lied to them as well. I had to replace thousands of dollars worth of furniture because of this pile of shit venue. Didn't even offer to render assistance with disposal. During the government shut down, they offered zero assistance, in fact didn't even return my phone calls or e-mails. One gentleman was given a storage unit and the staff inadvertently gave him the wrong unit, in lieu of waiting for him to return their call they cut the lock off and rummaged through his belongings. In the winter they piled all the snow in front of my unit, they leave shovels out by the office...fend for yourself. Absolutely not worth the pain, money and bs here.

I was NOT told that my storage unit would be at an inconvenient location outside of town until…read morelater in the process. I am NOT happy but will have to keep it for 30 days now. I'm very upset and feel taken advantage of. There are other facilities I could've rented from that are MUCH more convenient.

RODENT INFESTED AND LEAKING ROOF!!!! Everything I stored at…read moreHYANNIS SUN SELF STORAGE is ruined. I spent thousands to have have to have everything ruined. My belonging would have been better on the side of the road. Management, Elinor wouldn't return my initial emails or phone calls. When I eventually did get her on the phone she was rude and accusatory and not only did she say it wasn't their problem she wouldn't even talk to me about fixing the problems. SHE HUNG UP ON ME!!!! I called back so I could ask to speak to someone else she said " No. I'm the manager and that's all you need to know." I had to call a diffent store to get my concerns sent to their corporate office. Even then, Kevin at the Mashpee office kept arguing with me about how I had no legal rights. I tried to explain to him that it was beside the point, I was trying to get the current ongoing issues dealt with seeing that I still had belongings in the storage unit and was obligated to pay rent until I could return and retrieve the rest of my urine soaked things. He couldn't grasp that and kept rambling on about how uhaul customers didn't get compensation during Katrina, then he told me I was interrupting him. At least he offered to forward my email to this elusive "corporate." My advice AVOID THIS PLACE LIKE THE PLAGUE BECAUSE YOU JUST MAY GET THE PLAGUE IF YOU STORE HERE!!!!

These guys are great! You don't usually expect to be using words like "great" and "friendly" and…read more"good value" when describing storage facilities. But I would use all those words and more to talk about Secure Storage. This place is neat and clean, the units are free of moisture and dirt and the secure gate system works really well. But it's the guys that work at Secure Storage that make the place really pop. Lucas and Seamus are the most friendly, easy-going guys - always ready with a smile and with great suggestions for how to make moving easier. I would go back to Secure Storage without a second thought. PS: Remember to ask Lucas about mountain bike racing!

I have been with Secure Storage of Brewster over 5 years. I can't say enough about them. The…read moreproperty is meticulously maintained, clean and well lit at night. The staff is always quick to help with any issues such as when I need to add another unit temporarily or need my access hours extended. As an antique dealer, I have many business friends who also use storage facilities throughout New England and I get to hear all their problems and complaints. Luckily, that is not the situation here. Even in inclement weather the area is always plowed and or shoveled to easily access my unit. I've never had a problem with gate access and clean restrooms are always available - even though it's not a climate controlled unit, I have never had any damage from water or moisture, and never hesitate to leave anything in my unit.