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    Cape Cod Trailer Storage

    2.0 (1 review)
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    5 years ago

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    Hyannis Sun Self Storage

    Hyannis Sun Self Storage

    (2 reviews)

    Called Sun Self Storage for information about renting a facility and was appalled by the treatment…read moreof the person who answered. She was curt, very short with answers to my questions and basically made me feel I was not welcome. I realize this is a difficult time, but now feel I will never do business with them in the future. Totally unprofessional.

    If you're thinking of getting storage here, do NOT. Their service is terrible, the gate sometimes…read moredoesn't work, their prices are high. They installed solar panels on their roofs and now water and melted snow leaks in and ruins everything you have in there and when you approach them as they guaranteed safe, dry and clean...they basically tell you to go f*** yourself and call your renters insurance. My renters insurance supposedly called them and the lied to them as well. I had to replace thousands of dollars worth of furniture because of this pile of shit venue. Didn't even offer to render assistance with disposal. During the government shut down, they offered zero assistance, in fact didn't even return my phone calls or e-mails. One gentleman was given a storage unit and the staff inadvertently gave him the wrong unit, in lieu of waiting for him to return their call they cut the lock off and rummaged through his belongings. In the winter they piled all the snow in front of my unit, they leave shovels out by the office...fend for yourself. Absolutely not worth the pain, money and bs here.

    Annex of Hyannis Sun Self Storage - Leaking roof left brown stains

    Annex of Hyannis Sun Self Storage

    (6 reviews)

    I was NOT told that my storage unit would be at an inconvenient location outside of town until…read morelater in the process. I am NOT happy but will have to keep it for 30 days now. I'm very upset and feel taken advantage of. There are other facilities I could've rented from that are MUCH more convenient.

    RODENT INFESTED AND LEAKING ROOF!!!! Everything I stored at…read moreHYANNIS SUN SELF STORAGE is ruined. I spent thousands to have have to have everything ruined. My belonging would have been better on the side of the road. Management, Elinor wouldn't return my initial emails or phone calls. When I eventually did get her on the phone she was rude and accusatory and not only did she say it wasn't their problem she wouldn't even talk to me about fixing the problems. SHE HUNG UP ON ME!!!! I called back so I could ask to speak to someone else she said " No. I'm the manager and that's all you need to know." I had to call a diffent store to get my concerns sent to their corporate office. Even then, Kevin at the Mashpee office kept arguing with me about how I had no legal rights. I tried to explain to him that it was beside the point, I was trying to get the current ongoing issues dealt with seeing that I still had belongings in the storage unit and was obligated to pay rent until I could return and retrieve the rest of my urine soaked things. He couldn't grasp that and kept rambling on about how uhaul customers didn't get compensation during Katrina, then he told me I was interrupting him. At least he offered to forward my email to this elusive "corporate." My advice AVOID THIS PLACE LIKE THE PLAGUE BECAUSE YOU JUST MAY GET THE PLAGUE IF YOU STORE HERE!!!!

    Secure Storage Cape Cod - 10x15 Unit

    Secure Storage Cape Cod

    (4 reviews)

    These guys are great! You don't usually expect to be using words like "great" and "friendly" and…read more"good value" when describing storage facilities. But I would use all those words and more to talk about Secure Storage. This place is neat and clean, the units are free of moisture and dirt and the secure gate system works really well. But it's the guys that work at Secure Storage that make the place really pop. Lucas and Seamus are the most friendly, easy-going guys - always ready with a smile and with great suggestions for how to make moving easier. I would go back to Secure Storage without a second thought. PS: Remember to ask Lucas about mountain bike racing!

    I have been with Secure Storage of Brewster over 5 years. I can't say enough about them. The…read moreproperty is meticulously maintained, clean and well lit at night. The staff is always quick to help with any issues such as when I need to add another unit temporarily or need my access hours extended. As an antique dealer, I have many business friends who also use storage facilities throughout New England and I get to hear all their problems and complaints. Luckily, that is not the situation here. Even in inclement weather the area is always plowed and or shoveled to easily access my unit. I've never had a problem with gate access and clean restrooms are always available - even though it's not a climate controlled unit, I have never had any damage from water or moisture, and never hesitate to leave anything in my unit.

    Cape Cod Trailer Storage - selfstorage - Updated June 2026

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