Looks like they cleaned house from management on down, so hopefully it will be better. Had huge…read moreissues w/mgr 'B' who is no longer there, as of some time in Aug. It was a shortage on my storage bill, that I always pay on time & in full. So I was locked out of my unit & was charged late fees, on top of it! The rudeness of the mgr, who was the one I originally paid, was totally uncalled for. I wanted the cameras there to show that I paid in full, as usual, but was not getting anywhere w/that request. I refused to pay the exorbitant fees adding up & my things trapped w/another lock. I took it upon myself to track down the regional mgr, that was the total opposite of Barb in Hyannis. He listened, & cared. It took over a week, due to his being away, but he straightened it out, got the fees removed, & gave me a months rent for my stress & trouble. Yes, it took a lot of time & effort, but I know what I paid & was not getting ripped off by anyone! Always get a receipt & make sure you look at it, to be sure your payment is logged properly. 'B' was a bit nicer to me, after that, but I also made a real effort to be extra nice & as time went on, she lightened up. But overall, I heard from many, B was not well liked at all. By fellow workers, or ppl who had dealt w/her. A few of the others were very nice, esp an older gentleman, so I felt bad they all got the boot. Usually, if the mgr is good, the others below are happy & work better, together & w/customers. I was a mgr myself for yrs, so I know how important it is to have your crew get along & be happy at work. The new crew I encountered last mo, was very accommodating, upbeat, polite, respectful & friendly. So, a great start! It's why I just went up 2 stars. I'm a long time regular, so will see if the new crew holds to the already brighter standards. Fingers crossed! ;) On another note, it took a long time once last Fall hit, to get the outside flood lights on! I had to ask many times to please turn them on, b/c it was so dark & I had my car w/brights shining at the storage unit, so I could see, but it was blinding & cars had a difficult time getting around me b/c of the way I had to park. I'm hoping the lights are kept up w/the earlier nightfall this time. Big inconvenience to get to your unit & then have to go back to wait to ask them to put lights on. A couple times they didn't get on till I was almost finished! With the price raising multiple times a yr now, the company should really be on things better. I do not feel as safe now, either, w/the locking gates removed. Especially in the evenings. No, they didn't always work right, but they should have gotten a better system, instead of taking them down. I was told the cameras will catch anything amiss. Glad to know if I'm assaulted, it will be on film. SMH

Manager needs to be fired I've come in on multiple occasions and she's always been rude and…read moredisplays poor customer service.

Hired Eldredge & Bourne for the 3rd time and still so happy with their service. Fast, kind movers…read morewho made sure there were pads on each piece they put down on new hardwood floors. Any they were sweet to my excited 4 year old who wanted to be a part of it all. I mean I wouldn't recommend having kids there with a major move but in the time of Coronavirus we had not choice. Their packing service is a LIFESAVER.

These guys are great for your packing and shipping needs. I worked for a company that dealt with…read morethese movers and we never had a complaint. When we would pack out houses ourselves the products they supplied were first rate a a great price. Highly recommend for all of your moving needs.

Called Sun Self Storage for information about renting a facility and was appalled by the treatment…read moreof the person who answered. She was curt, very short with answers to my questions and basically made me feel I was not welcome. I realize this is a difficult time, but now feel I will never do business with them in the future. Totally unprofessional.

If you're thinking of getting storage here, do NOT. Their service is terrible, the gate sometimes…read moredoesn't work, their prices are high. They installed solar panels on their roofs and now water and melted snow leaks in and ruins everything you have in there and when you approach them as they guaranteed safe, dry and clean...they basically tell you to go f*** yourself and call your renters insurance. My renters insurance supposedly called them and the lied to them as well. I had to replace thousands of dollars worth of furniture because of this pile of shit venue. Didn't even offer to render assistance with disposal. During the government shut down, they offered zero assistance, in fact didn't even return my phone calls or e-mails. One gentleman was given a storage unit and the staff inadvertently gave him the wrong unit, in lieu of waiting for him to return their call they cut the lock off and rummaged through his belongings. In the winter they piled all the snow in front of my unit, they leave shovels out by the office...fend for yourself. Absolutely not worth the pain, money and bs here.

I was NOT told that my storage unit would be at an inconvenient location outside of town until…read morelater in the process. I am NOT happy but will have to keep it for 30 days now. I'm very upset and feel taken advantage of. There are other facilities I could've rented from that are MUCH more convenient.

RODENT INFESTED AND LEAKING ROOF!!!! Everything I stored at…read moreHYANNIS SUN SELF STORAGE is ruined. I spent thousands to have have to have everything ruined. My belonging would have been better on the side of the road. Management, Elinor wouldn't return my initial emails or phone calls. When I eventually did get her on the phone she was rude and accusatory and not only did she say it wasn't their problem she wouldn't even talk to me about fixing the problems. SHE HUNG UP ON ME!!!! I called back so I could ask to speak to someone else she said " No. I'm the manager and that's all you need to know." I had to call a diffent store to get my concerns sent to their corporate office. Even then, Kevin at the Mashpee office kept arguing with me about how I had no legal rights. I tried to explain to him that it was beside the point, I was trying to get the current ongoing issues dealt with seeing that I still had belongings in the storage unit and was obligated to pay rent until I could return and retrieve the rest of my urine soaked things. He couldn't grasp that and kept rambling on about how uhaul customers didn't get compensation during Katrina, then he told me I was interrupting him. At least he offered to forward my email to this elusive "corporate." My advice AVOID THIS PLACE LIKE THE PLAGUE BECAUSE YOU JUST MAY GET THE PLAGUE IF YOU STORE HERE!!!!

This is a great company. Tom, the owner, is the most knowledgeable mover I've met. He has pioneered…read moresome fantastic techniques that I've seen other companies using. I highly recommend. Strong, professional crew, on time, in uniform, with tight standards. I've used Vanguard myself and recommended them to several of my clients. It's a 100% satisfaction rate.

From the moment Julie called me after my inquiry things could not have gone better. Vanguard moved…read moremy family's piano from the Cape to my home on the North Shore. Excellent communication. Great advice. I wish I could remember the names of the crew, but they were so friendly, patient with my questions and did a great job. Thank goodness the piano fit in the spot I wanted. I am now playing again. Thank you!

So went to cape cod trailer to purchase a trailer. There's 3 in the entire parking lot. I see one I…read morecould make use of. Ok head inside the oldest building in Cape cod to speak to a woman who quote " I don't do that' um sorry mam do what? 'sell trailers she's gone and he's gone. ....was I a customer who walked in off the street susposed to know who he and she is? Apparently it didn't matter. I said I just want to buy that trailer out there. She said the owner is on vacation and the other woman who I guess does the job she's doing is also on vacation. So I would have tFo come back in 12 days. So I said why are you open if you can't sell anything...Sorry cape cod trailer but though I'm sure you think it. Your not the only show around. Wareham bound it is. Must be nice to get a huge ppp loan from the pandemic and go on vacation.

just moved here and needed a place to store our household goods. We found Flagship! I found the…read morestaff to be very helpful, and the security very sound!!. Well worth the money!

I am extremely disappointed with my experience at Flagship Sun Self Storage. I paid a premium for a…read moreclimate‑controlled unit specifically to protect my belongings from moisture and rodents, yet many of my items were damaged with visible signs of black mold. The photos clearly show that the facility failed to meet the standards it advertises. What made this worse was the company's response. It was dismissive, unhelpful, and showed no real concern for resolving the issue. I chose this facility because I believed it was reputable, but based on how this situation was handled, that is clearly not the case. I would not recommend this storage provider to anyone looking for safe, reliable storage.

I'm happy to write yet another review for Feare N&A Moving Company. Neil and his brother Adrian…read moremake an amazing team and just helped me with my third local move effort in the last few years. They've become my go-to move team and so I highly recommend them. They always know how to reassemble furniture even without instructions and they've moved all sorts of gym equipment as well including a Peloton Bike and Peloton Row and more. Even some awkwardly large and fragile furniture is no problem for them. Thanks guys! Until next time!

Great family company. Had a wonderful experience with them moving a small piece of furniture. Even…read morethough it wasn't a big job, they provided a high level of service and were very friendly highly recommend.