For almost 25 years, Nick Mucha at Desatnick Real Estate has helped us secure our vacation home. He…read moreand the office staff are so polite, friendly and professional, always ready to help. Will continue to use them and recommend their services.

Teri is fabulous. So very helpful in every way. When we needed anything, she was there to help…read more I can't say enough about how she helped us not once but twice.

Everyone one is very professional and they treat 100k property the same as a 1.5 million dollar…read moreproperty with the same attention whether you are buying or selling. They have Sold so many properties over the years, and purchased a few i can't remember all of them.

We rented in West Cape May for a family vacation. Whole home advertised as an escape. It was an…read moreawful experience. Stayed at 11 Pond Creek as one of Coastline properties. Smelled of septic, rodent issue and handy man stopped by to "kill some mice", house was filthy with dirty tissue on night stand although we paid a $350 cleaning fee. Brought all of this up to coastline along with other concerns (no shades in bedroom, pool didn't full function) - they said homeowner wouldn't do anything so they were out. No advocacy or consideration. Not as advertised. Very disappointing. Buyer beware.

Never book a rental without looking at it 1st. 1022 Maryland Avenue. We had every window open for…read morefresh air. This place looked and smelled like the 70's. Very old & outdated furniture. We're all going home with our hair,clothes and bedding smelling like stale mildew. The laundry mat is going to love our business when we get home. I already gave our dog groomer a heads up to give our girls extra tlc...horrible experience...

We asked for recommendations for our big family (5 adults, 6 kids). We were shown a few places and…read morerented one. Shortly after arriving, we realized the place was probably not the best for kids. It was clearly decorated by someone who watched too much HGTV (as evident by the 80" magazines left in the parlor) and filled with personal pictures and knick knacks throughout the house (think of staying at your grandmothers). After leaving (and cleaning thoroughly), the owners sent a letter making a number of over inflated and erroneous claims against us. (*side note- 30 years of going to Cape May, never a single complaint against us). All Jersey Cape Realty did was simply forward the owners information to us. They stepped out of the situation and never offered to provide any assistance in resolving the problems- not even a solid comment in the email-- just a simple "copy and paste"!. I work in real estate in Maryland. It is common in cases like this for me to personally go to the property, perform my own inspections, and try to help mediate. However, working in real estate I know when a brokerage firm is nothing more than a nameplate- they run at the first sign of trouble and leave the "worker bees" alone to fight it out. I was terribly disappointing in the lack of service. With groups like this- it is apparent why technology it taking over this industry and boutique firms are going by the wayside. The service we hoped for never appeared and our memories are now tainted.

We have always had a very excellent experience with Homestead Real Estate !! We love Dagmar Chew,…read moreshe has always looked out for our best interest . We have bought three homes with them . We love Cape May, NJ. Definitely would recommend Homestead , Dagmar Chew , also Jan !! Anna

Wow, where do I start? I've been a loyal client of this company for years, renting for my and my…read moredaughter's summer vacation.This year has been a disaster to the say the least. Rented a unit at the Baronet for the first time. Unit 1-D. Well, I have an 11-yr-old daughter (which means ipad 24/7 - tiktok, youtube, roblox) and I have an online job that I do full-time, even on vacation. So imagine when I go the rental agency HOMESTEAD IN CAPE MAY this past Saturday to pick up my unit's packet with keys. They hand me the bag and the first thing I see on the attached tag is this: THIS UNIT HAS NO WIFI. Ummm what?? The agent Erica that was in the office was surprised as well, and she went to the call the owner of the unit to verify. She came back and told me, yep, the owner says there's no wifi. Well, not shockingly, I was upset. How am I going to work on my laptop, and how is my daughter going to be virtually entertained lol?? Obviously we're spending most of our time at the beach or on the Washington Mall or just outdoors in general. But she's only 11. We're not out partying in the evening. No, we're sitting in the unit or on the porch outfront, with our devices. I'm supposed to be working, which of course I do in the evening, so we have our days free. Well, not here, not now. No internet. Oh and before you ask, no, there is no public access, whatsoever. No free internet to sneak onto here. Also, my personal hotspot? Works intermittently, have to keep signing back on, and for some reason won't allow me on numerous websites, and of course, not my work website. Oh and regular cellular data isn't working, so I have to put on roaming. But I digress. Erica was a sweetheart; she could see how this was going to be an issue for me, as she has a preteen as well, and knows how hard it is to keep kids entertained without their devices. She called me back twice on Saturday night and said that there was nothing she could do right away, but to please text the office and let them know what dollar amount I thought would be suitable to compensate me for what was going to be a not great stay. I thought about it and responded with "How about $200. That's about $30 a day." Long story short, a VERY rude and unpleasant woman who apparently is the manager called me today (Monday). She said that the owner/broker of Homestead would be okay with giving me a $200 credit towards a vacation rental next year. HUH? Next year. Yes, she says, they're very aware of how much a problem no wifi is, they've called the unit owner and informed her that going forward that she needs to have wifi available for tenants. The plan is to have wifi hopefully next week for future tenants. Okay, so great for future tenants. (Oh and as an aside, Erica told me that this unit IS THE ONLY UNIT they rent that doesn't have wifi and that if the owner doesn't agree to get wifi, that they're going to drop her as a client.) So yes, the rude manager ANNIKA says to me, that the future year 2025 $200 is a very generous offer. And that although nothing else can be done, "MY APPROACH" (mine) because I'm getting upset, is part of the problem. Today, Monday, my daughter and I spent 5 hours at the public library so I could keep my laptop charged and get my work done on their free wifi. There will be no wifi in this unit this week and if I need to get more work done, I can go back to the library. But it's MY APPROACH trying to talk to this woman Annika, because even though if I sounded super happy and pleased, they're still not going to do anything for me. But potentially all future tenants in this unit will have wifi, so I should be very pleased about that, according to Annika. Needless to say, I will never rent from Homestead again. This is the most unprofessional real estate company I have ever worked with. The "owner/broker" Dagmer Chew would most likely not feel the bite of a $200 payday for me lol (that is, after I pay for gas and roaming charges). But that's what this horrible business owner thinks is good customer service for a repeat client. Oh and this shrew of a woman Annika, who thinks yelling at and patronizing a customer on the phone is the best way to handle an upset customer. Of course I started off as polite as can be on Saturday. And then again on our phone call this morning. But when the manager is congratulating themselves on taking care of someone else's future problem instead of the client that is on the phone with them, and who is patiently trying to get a good and fair resolve for themselves, well, I don't know what to say. Horrible.

We rented a unit the week of 8/12. When we got to the house the AC on the third floor, where all of…read morethe bedrooms were located, was not working. We immediately contacted the real estate. Justin came by and told us to wait, the AC worked perfectly fine and needed time to cool. The other floors were cooled down pretty quickly, but the third floor had no indication of cooling or any air ventilation. Despite, we remained patient and waited. We ended up not having any AC on the third floor that night and then again the next day. The following day was Sunday and the real estate was closed but thank goodness for RJ, the realtor I worked with who managed to get an hvac guy out to us. RJ is the only reason I am even giving one star. Then we wanted to use the pool and needed a key. Pool is part of the complex and is included in rental fee as per the website. All other renters had a key except us. When I called the real estate they told me they don't have a key and to ask our neighbors and go to hardware store to duplicate!!!! Imagine that!! Also when we came to the property there were layers of dust and trash under the beds. At check-out, when I gave the key back and told Justin all our concerns, instead of apologizing, he was arguing with me in a rude and unprofessional manner. Justin doesn't know what customer service is. If he is not the owner of this real estate then I would hope the owner rethinks having him there as the face of the real estate. Overall, terrible person to deal with.

From the owner: Real Estateread more

Is the place still in business? We have reached out four times and stated we wanted to purchase a…read morecondo. One of their realtors was highly recommended for her knowledge of cape may. Three were to the office with a statement we wanted her to contact us via their web site. One was directly to her on their web site CRICKETS CRICKETS CRICKETS CRICKETS all four times. I would give them zero stars of that was an option.

Be very careful, rushed me to sign a buyers agreement after I already had a deal with the builder…read morethen threatened legal action if I didn't agree to their commission demand. Contact a different realtor!!

Done after multiple years of terrible customer service from the Broker/Owner William "Bill"…read moreBezaire. We have been coming to Cape May every year for the Christmas Parade weekend. Utilizing Sol Needles for approximately 12 of the 16 years. Each year it is like pulling a tooth to make contact with Bill to obtain the next years lease. Voices left, emails never returned. If contact was made usually an resolution never came. Multiple years we have reached out to get shafted on the rentals due to his ignorance to customers. The final straw was this years fiasco. I emailed Bill sometime around May/June to re-rent the same house on Decatur. No response was ever received. A phone call to the company in Mid August and was put in touch with Bill who advised he would look into it. No responding email to confirm/deny the rental. An additional phone call in the beginning of October I was advised that the owner was now going to be using their property that weekend. Totally understandable but if we were able to book it months ago would we have able to rent. Did they see no one was renting and decided to go last minute. Unfortunately because of Bill the Broker/owner lack of response allowed this? Luckily we found another rental company and was able to secure a rental within a few hours of reaching out. Make sure if you go to rent in Cape May look to other agencies to get a quick, efficient response.

Upon arriving the house seemed a bit warm and stuffy. We lowered the ONE AC unit down to 68 degrees…read moreand went out to dinner- hoping by the time we get back, it would be both cooler and air out odor we smelled. Got back from dinner/walking around. First floor was not any cooler. AC still read 72 degrees, even after lowering it to 68 degrees several hours before. Began to notice a damp/moldy smell and saw that there was also dehumidifier on. Went upstairs to see if it was any cooler. The ONLY full bathroom was unsanitary- mold/rust everywhere. The window AC units were full of dust and dirt, not cleaned and filtering out unhealthy air. Unacceptable conditions, especially in COVID-19. It was too unsafe/unhealthy to spend the night. As a pregnant woman, I would not risk my health nor my unborn child's growth/development. Called/emailed home renter (did not answer). Immediately vacated the rental and drove 3+ hours back home.

Working with John and Joe was a total pleasure. They made buying our home a seamless and enjoyable…read moreprocess. They were so knowledgeable of the area and answered all our questions. They went above and beyond. I highly recommend using Century 21 Gilmartin!!!