Capital City Ace Hardware

An employee of The Home Depot, Tim, saw me at the concrete aisle and asked if he could help me. And…read moreTim was super helpful. He helped me understand what type of concrete is best for different applications, and he helped me load four 60-pound bags of concrete mix onto my cart. Thank you, Tim! One recommendation for the store manager: please make sure the bags of concrete mix are shifted to the front of the shelf! Tim and I had to stretch and pull and lift those heavy bags from the back of the shelving unit. No easy task!

On february the tenth twenty twenty four came into this home depot location to get supplies for a…read moreproject. One item washe supply wood that I need to cut in half. Found all my supplies paid for them at the register. Ask the cashier if there was someone that could cut it for me. He called over the intercom for a lumber assault, He was told that he was on break and would be back in five minutes. I went back to the cutting area in lumber. There was a young lady standing there that I had seen waiting there while I was shopping for an hour. Found out she'd been waiting for the same person when I saw her waiting. It took thirty to forty more minutes and two more calls over income before an associate came to cut the plywood in half. He had an obvious attitude about it didn't matter. I just need my wood cut so I can get home. He grabbed the wood. Put it in placebut before that, he grabbed a tape measure and went through the motions of measuring halfway. But when I got home , I realized it wasn't exactly half wheels like a five inch difference. Luckily for me, I didn't needed to be exact. I just needed it be in half so I could get it in the car. But my big thing is what if I didn't need It cut in half and his anger and being a smart a** He's just gonna cut it any size he wants it and then hand it to me as if it's cut in half. I worked in a hardware store myself and constantly constantly disappointed in the lack of customer service I find in today's hardware stores and stores in general. I also am ex store manager for companies like Walmart. Fresh and Easy Grocery store and Famous Footwear Shoe Store. I know you can do better than this.

Lowe's Home Improvement

1.7

(26 reviews)

Visited the Lowe's Eastern Blvd location for supplies to complete the installation of a fence and…read morepurchase gate hinges as well as fence stain and brush. The sales associate (Chris) was super knowledgeable about the best paint and brushes to use and the best gate hinges for this DIY project. If you're in need of assistance in the Paint section, go by and speak with Chris. He has impeccable customer service skills and super knowledgeable of product locations. From 1 to 10; unequivocally my rate of Chris hands down is a 10!! Diane

Wanted to spend 1800.00 on a mini split and they had 3 in the back they got in yesterday. Was told…read moreto go in the door and tell customer service and they would bring it right up from plumbing. 30 minutes pass I asked customer service she calls to check and oh that's got to be brought up by lawn and garden and it's coming right up . 30 minutes later still hasn't been brought up. Renita a manager was called to the front and she wouldn't even address me directly just stated I'd have to wait THIS IS WHY FOLKS BUY ONLINE AND NO MATTER WHAT YOU LAY THE SERVICE SUCKS!

Ferguson Plumbing Supply

I have been to Ferguson 4 or 5 times for help / advice with plumbing issues for my rental…read moretownhouse. They have always been super helpful - I highly recommend them.

From the owner: For after-hours emergency, will call and/or commercial water heater full service delivery, please…read morecall (800) 217-9480. Ferguson is a leading plumbing supplier for the professional plumbing contractor who demands quality plumbing products, tools, repair parts, operation supplies and bathroom fixtures from today's top manufacturers. Whether you specialize in service calls or new construction plumbing, we specialize in getting you the wholesale plumbing supply products and solutions you need to stand up to every plumbing project in the Montgomery, AL area. See how our knowledgeable associates, on-site trainings and full-service solutions give you the tools you need to better serve your customer.

Harbor Freight Tools

(5 reviews)

•$

Friendly and Helpful Staff. I highly recommend. The store was well stocked. I found everything I…read moreneeded.

Fuck this place close a charge account because of one return payment are u serious..not one more…read moredime will u get from me..Kma I can't even imagine y a company thinks that you will pay them after treating you like this..

Godfather Plumbing

(9 reviews)

Needed a new gas water heater installed after current one started gurgling & making strange noises…read more Contacted Godfather was informed was working on current job but would address asap. Arrived to make assessment of issue, measured install area and informed me what was required for current code work. Proceeded to purchase correct size water heater and needed supplies. Got my gas water heater installed brought up to code and removed old tank. All is good to go, I am happy with Godfather Plumbing complete process. Debra J

Needed shut off for my water main. Neighbor recommended Godfather. I called. I could not be…read morehappier! Did a job in two hours I thought would take all day. The guys were efficient, quick, knowledgeable, and they were obviously happy workers. You won't find better prices anywhere. I won't call anyone else.

Stewart Plumbing

4.4

(5 reviews)

Quick and reliable. Was on time and communicated very clearly to me before performing any…read moreadditions. Advised clearly about the pros and cons of not implementing the additions. Also, called in advance to let me know he was on the way and checked with me before showing up to see what I had. I have used Stewart Plumbing twice and will use again. I strongly recommend. I had a really good experience.

Failed to haul away old toilet despite disposal being paid for. Merely left it in front yard. Tacky…read moreat best. Home Depot needs to find new plumbing installer. Check out photos to see what I mean.

S N H Appliance Repairs

(2 reviews)

I needed a gasket on my freezer/fridge replaced. He came out and charged me for a service call and…read morehad me order the part on amazon. Then he charged me again for labor which was literally 30 seconds. When he came back to install it, the gasket still did not seal but he did not try and figure out why--he just told me to give it a few days. He did not clean the area where the gasket went, and did not inspect the hinges. Well, the next day everything inside the freezer was coated in ice. When I contacted him, he told me there was nothing he could do and reprimanded me for not saving the old gasket when he told me to. He told me that I was being picky and I should just get a new fridge and it's not his fault that the gasket did not seal. I think this is terrible customer service and I will not get this person again.

Terry was prompt in responding to my request. He arrived on time and identified the issue…read moreimmediately and made the repair in less than an hour. Professional and affordable!

Capital City Ace Hardware - hardware - Updated August 2026

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Harbor Freight Tools

(5 reviews)

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Friendly and Helpful Staff. I highly recommend. The store was well stocked. I found everything I…read moreneeded.

O'Reilly Auto Parts

(4 reviews)

The Assistant Store manager sold me the wrong fluid for my $100,000 truck, which cost me $250 to…read morerepair. The District Manager, Michael Walters, advised me through the Store Manager to have the truck fixed, and they will reimburse me for the costs. I did so. Waited three months, and then the Regional Manager, Chance Alford (who never called me), said that he would fire the store manager if they reimbursed me. I would not advise anyone to purchase from O'Reilly Parts, as it could literally destroy your vehicle. These people are not honest and do not stand by their word. Very disgraceful!

On more than one occasion we have needed a part late on a Friday night and actually went to three…read moreparts stores within a mile of each other and as always the friendliest most helpful are at this Oreilly's. Henry And Charles are friendly and patient, whether you spend $8 or $80. Tonight we had to fix the car in the parking lot and Henry made sure we pulled the car where there was the most light. I am in customer service and believe how you treat people the first time determines whether there will be a 2nd. I assure you there will be a 3rd 4th and 10th

Fitzpatrick Greenhouses

(3 reviews)

My wife and I shop here every year. Always have great service from the owner Mr. Clay and his…read moreassociate makes you want to come back. If you don't see it ask him and he'll do his best with something similar if he doesn't have it. See you next time.

wonderful plants and great people . thank you again and again for being in bullock county for all…read moreof us rural folks!! 5 stars for service, selection and value...

The UPS Store

3.7

(10 reviews)

My wife had to go here for a finger print session for Wells Fargo employment even though we live…read moreless than a mile from one in opelika. This took 45 minutes because employees in this ups store would not or did not know how to help with detailed directions that one must know to works the finger print device! Pathetic! And they had 8 employees working this store!

Each time I've visited this store, I've received nothing but excellent service. Today, Devin…read moreassisted me, and he was very courteous and efficient.

Autauga Home Supply

These guys are awesome! A bit less expensive than the big box DIY stores. And they act like…read moreneighbors too- friendly!

Alabama Hydratech

As a customer for over 20 years, I highly recommend Alabama HydraTech. They are your…read more"one-stop-shop" for anything regarding cylinder- and hydraulic-related issues. They are professional and knowledgeable, transparent and clear on pricing, and will have you up and running in no time!

CVS Pharmacy

(4 reviews)

Hands down WORST pharmacy in Montgomery. Rude pharmacist will hang up on you, you can tell the…read moretechs hate it as well, they do their best. Do yourself a favor and just avoid it.

The manager on his cell phone when customers walk in - as I was checking out he did NOT want to…read morehonor a coupon I received in my weekly email from CVS. He said "I" had to call CVS to have them send me a coupon with a correct barcode! What!!?!! You are the manager - and you can't help me with a coupon override at the register. I felt embarrassed for even showing him the coupon I received from CVS. His final words, there is nothing I can do to help. Very SAD that CVS has people that don't have customer service abilities working for them.

Costco Wholesale - Montgomery

3.7

(49 reviews)

I'm so happy there's a Costco in Montgomery! The gasoline refuel station here was always fast and…read moreefficient. They're also pretty fast with completing the food court orders!! Also brought my first bouquet of fresh flowers from here

I went to the Costco like usual, and found some American Wagyu steaks! Usually, the Montgomery…read morelocation sells usda prime, so I was quite surprised. I hope they will soon sell A5 Wagyu steaks, like the location in Alpharetta Georgia. So, my experience was great, and I hope they keep selling this.

Money Mizer Pawns & Jewelers

Very helpful. Sent pics of item for which I was looking. It made it easy to make a decision before…read moredriving 1+ hours one way.

AT&T Store

3.7

(9 reviews)