Agree with Scott R. , used to see Dr.Kossoff around 10 years ago. Returned this year to make a much…read moreoverdue follow-up appointment. Was able to schedule one and had a great experience with the nurses/physician assistants and doctor (Dr.Francis) and was excited to schedule my endoscopy. However I needed to review my work schedule which is often changing to find a day which was suitable and would fit in Dr.Francis' operation schedule. I was assured I could call back and schedule the procedure. Little did I know that I would be at the mercy of the ONE procedure scheduler that the office uses, who is so busy dealing with the phone traffic that they cannot reliably answer the phone. When I asked if there was another way I could schedule the procedure, in person or by some kind of email or patient portal , I was left a very rude message saying that I was sending the scheduler to my voicemail when I was in the middle of various processes at work and had called more than 10 times during the week at different times to try to catch them to schedule the procedure. Not only this but the front desk also had the same track record for answering the phone, as in they never answer. Guess i was lucky to get my initial appointment over the phone in the first place. Will not be returning, heading to another Gastro that actually has adequately and functioning staff. I would not give this office your patronage, they are comfortable knowing they are a much lauded office so they don't take care of patients.

I have seen Dr. Kossoff for several years and is an awesome doctor with a great reputation in the…read morecommunity. I gave only 3 stars due to the lack of communication with his office and office staff. You call and never get anyone to answer. After an office visit, by appointment, they were to contact another doctor to get the OK for my spouse's colonoscopy. They stated they would contact the other doctor and it would only take about 5 days. A week later called back to other doctor and they said they never received anything from Gastro Health. Gastro Health did not follow up. I called back a several months later, finally getting someone to answer my call, and they miraculously received the form from my doctor THAT day while my spouse was on the phone with Gastro Health.. And they still have to submit form to get clearance. Expecting a call back from Gastro health, which never happened. Called back and left messages. The first time the office ever called me back from original appointment in October is in January. 3 MONTHS. It was a MESSAGE to schedule the colonoscopy. Tried to call but NO ANSWER, still don't have an appointment. I had a colonoscopy, 3 years ago and was to have another in 2 years. They told me they would call to set up an appointment. NO CALL. Can't get a hold of anyone. This is after I was told I had to get an appendectomy after my colonoscopy 3 years ago. Office staff needs to get straightened out and be held accountable.

Amazing care! Front office staff, pre screening was wonderful, very communicative. My colonoscopy…read morewas scheduled for afternoon but moved to morning due to cancellation. A blessing.. snow emergency the day of my appointment but they make every effort to be open since patients going through the prep. Everyone was great during my procedure, can't say enough about Dr Kamal, wonderful bedside manner, made me feel very comfortable and she was very professional. The doctors I had used before at this practice were all gone and I was a bit nervous but it was all nice.

Very friendly staff. They really seemed to like what they do, and the people they work with. They…read moremake a great team. You don't see that often. They made absolutely sure I was comfortable and knew what was going on. I can't say stop on in and get yourself a colonoscopy, but if you doctor says you should get one, this is the place. Tell Dr Rosenberg I sent you.

There was a mix-up with my prescription, and Carla, the receptionist, took the time to help me and…read moregot the situation resolved very quickly. I was quite impressed and grateful.

The Frederick Kaiser pharmacy sucks, they are not consistent with filling prescriptions and wait…read moretimes. One month they fill at 28 days and the next month they fill at 30 days which is far from consistent plus they send you text messalegs with inconsistent information. I received a text message this morning from Kaiser that said would fill on 3/6/25 (today is 3/6/25). To be sure I called the pharmacy and they said they were working on filling the script. Then I get another text message that said they would fill on 3/7/25 (ok now I'm confused). So I call the pharmacy again to clear up my confusion and ask to speak with a pharmacist who precedes to tell me now they won't fill it until 3/8/25!!! Now I'm completely confused and a little angry now at this point. So now I'm forced to drive to Gaithersburg on Saturday ( which I was supposed to be out of town with my husband) to fill a prescription that I should have gotten today.

listen to these reviews you see and go elsewhere. I went it was the only one In the office 20 mins…read morelater I get seen. we start talking and 30 seconds in we're talking about some other thing unrelated to the treatment she claimed I had an attitude refused to service me and threaten to call the cops on me because I disagreed herpes and aids were curable when she brought it up (completely unrelated to the visit) not only did she provide me with misinformation she was belligerent if I could do 0 stars I would, 1 star seems generous.

if it was not for dr. belani, i would not be alive today. she stands by what she knows and believes…read moreand is not scared to stand up for her patients. she is definitely a patient dr. and not just a dr for the patient. she will walk you through her whole thought process, the facts, what she can see and prove. she has excellent skills and knowledge. her bedside manners and level of care she has for her patients is beyond a number or rating. thank you dr. a. belani. without you, your level of care and and your willingness to fight for me when i was beyond my worst. i would not be here today. thank you. thank you. you were god sent that day in the er. and you never left until you agreed to have me discharged.

Dr. Randal Cieslak, who works in Dr. Ashe's office, is phenomenal. She has an excellent bedside…read moremanner. She listens well & asks important questions, so you can figure out a plan of care that works for you. She is truly focused on helping her patients feel better. I'm very happy she is so close to home. Kudos to Dr. Cieslak!

I relocated 3 years ago. I started at another location but found Paige in Woodsboro…read more I am on disability w many problems. Paige took the time to review and consult on all my past treatments and conditions, not only reviewing them, but remembering them and what I needed when. In addition, the staff is extremely nice and accommodating. They have made my medical transition to here much easier. The care is excellent.