Amazing care! Front office staff, pre screening was wonderful, very communicative. My colonoscopy…read morewas scheduled for afternoon but moved to morning due to cancellation. A blessing.. snow emergency the day of my appointment but they make every effort to be open since patients going through the prep. Everyone was great during my procedure, can't say enough about Dr Kamal, wonderful bedside manner, made me feel very comfortable and she was very professional. The doctors I had used before at this practice were all gone and I was a bit nervous but it was all nice.

Very friendly staff. They really seemed to like what they do, and the people they work with. They…read moremake a great team. You don't see that often. They made absolutely sure I was comfortable and knew what was going on. I can't say stop on in and get yourself a colonoscopy, but if you doctor says you should get one, this is the place. Tell Dr Rosenberg I sent you.

Agree with Scott R. , used to see Dr.Kossoff around 10 years ago. Returned this year to make a much…read moreoverdue follow-up appointment. Was able to schedule one and had a great experience with the nurses/physician assistants and doctor (Dr.Francis) and was excited to schedule my endoscopy. However I needed to review my work schedule which is often changing to find a day which was suitable and would fit in Dr.Francis' operation schedule. I was assured I could call back and schedule the procedure. Little did I know that I would be at the mercy of the ONE procedure scheduler that the office uses, who is so busy dealing with the phone traffic that they cannot reliably answer the phone. When I asked if there was another way I could schedule the procedure, in person or by some kind of email or patient portal , I was left a very rude message saying that I was sending the scheduler to my voicemail when I was in the middle of various processes at work and had called more than 10 times during the week at different times to try to catch them to schedule the procedure. Not only this but the front desk also had the same track record for answering the phone, as in they never answer. Guess i was lucky to get my initial appointment over the phone in the first place. Will not be returning, heading to another Gastro that actually has adequately and functioning staff. I would not give this office your patronage, they are comfortable knowing they are a much lauded office so they don't take care of patients.

I have seen Dr. Kossoff for several years and is an awesome doctor with a great reputation in the…read morecommunity. I gave only 3 stars due to the lack of communication with his office and office staff. You call and never get anyone to answer. After an office visit, by appointment, they were to contact another doctor to get the OK for my spouse's colonoscopy. They stated they would contact the other doctor and it would only take about 5 days. A week later called back to other doctor and they said they never received anything from Gastro Health. Gastro Health did not follow up. I called back a several months later, finally getting someone to answer my call, and they miraculously received the form from my doctor THAT day while my spouse was on the phone with Gastro Health.. And they still have to submit form to get clearance. Expecting a call back from Gastro health, which never happened. Called back and left messages. The first time the office ever called me back from original appointment in October is in January. 3 MONTHS. It was a MESSAGE to schedule the colonoscopy. Tried to call but NO ANSWER, still don't have an appointment. I had a colonoscopy, 3 years ago and was to have another in 2 years. They told me they would call to set up an appointment. NO CALL. Can't get a hold of anyone. This is after I was told I had to get an appendectomy after my colonoscopy 3 years ago. Office staff needs to get straightened out and be held accountable.

I can't speak highly enough of Dr. Sivisailam! She is so kind, took her time, and really listened…read moreand considered my health in the context of my lifestyle and what brings me joy. I am so glad she is my doctor.

Ms. Lindsay Gonzalez, a PA at Capital Digestive, is incredible. So thorough and kind. Really lucky…read moreto have met her. She addressed all questions and concerns about my upcoming colonoscopy. She is beyond wonderful!!!!!

Dr. Birns rendered superior care to me and made life SO much better…read more Thank you and may God bless you as you care for others.

I first saw Dr Birns in 2006. Nothing about this man's love for his craft has changed in 12 years…read more He is exceptional in that he listens, cares and in his consultations adds lightheartedness and empathy. During your appointment you will feel like the only patient he has for the day. He is also still very plugged into the latest research the GI medical community publishes. Not to mention his staff is very pleasant and coordinated. With my family history of Chron's and gastric cancer, I could not afford to have lesser care than Dr Birns gives.

These people are the nicest, supportive and most professional I've ever experienced. Dr. Witten is…read morethe best and everyone there was great. If you have to have a colonoscopy, you want nice people. This is the place.

Office staff /manager Jakey Castro is the rudest and most underhanded person my husband and I have…read moreever dealt with. Very dishonest . Plays the part of victim very well, I would NOT recommend this practice to anyone being their staff is so unkind. Do your research before scheduling appointments with them.

I'm very conflicted writing this review, but here it is:…read more First, the good: Dr. Gwinn is an excellent surgeon. He is clearly very skilled and knowledgeable, and he immediately instilled confidence. Having this surgery was a major decision, and Dr. Gwinn put me at ease, and I believe I made the right decision choosing him for this procedure. I also have nothing but good things to say about his PA. If you choose MMI, you will likely receive quality medical care. Now, the bad: Quite literally, everything else. I have never experienced this much frustration dealing with a medical office staff. Communication is pretty much nonexistent, and when you do reach someone, most of the time they pass the buck, say your issue is not their department, and then blind-transfer you to a voicemail box. That voicemail will not be returned. You will have to call back over and over again, and even after explaining that your voicemail was never returned, you will simply be blind transferred to the same voicemail again, ad nauseam. This is true of scheduling, medical questions and concerns, administrative issues, etc. This is beyond frustrating, especially while recovering from major surgery and navigating other issues such as FMLA concerns. Also, if you need any forms filled out, they will nickel-and-dime you. Need a one-pager stating that you are medically fit to return to work after FMLA, that's $10, need another form, that's $10, even if you download it digitally. I'm not really concerned about the small fee, but it seems petty, especially considering I'm continuing to have and pay for follow-ups with the doctor. It's just another example of a top-down culture that seems to be anything but customer-focused. Again, I'm grateful for the quality medical care I've received from Dr. Gwinn. That being said, I think the way this practice is run is detracting from that care. As frustrating as the totality of my experience has been with MMI, it's unlikely I would recommend the practice to a friend, family member, or colleague.

Horribly run company started with Chester office waste of time for about 5 weeks tried Annapolis…read moreoffice rude and misread medical chart. Cancelled appointments with no notice after scheduling work around for surgery I had no confidence and after 6 weeks of no help no way would I let them perform surgery on my knee.