--- Subject: Unacceptable Scheduling Miscommunication To whom it may concern, I was specifically instructed to be in Baton Rouge for an 11:00 AM appointment on 07/05 I drove three hours from Lake Charles to arrive on time, only to be informed upon arrival by Capital Grass that I had simply been placed in a "window." I want to make it clear that I was never told anything about a time window--I was given a specific time, and I adjusted my schedule and traveled accordingly. I normally don't voice complaints, but this level of miscommunication is absolutely unacceptable. Respectfully, Michael Richardson read more

I asked them to replace a plate glass piece that was covering a leaded glass window in my front door. To put this into context, my father had made from old cypress and had put lots of hand made touches on it. In addition, my mother had created a beautiful leaded glass piece to go into the door. To say the least, I am very invested in this door. Capital Glass took exquisite care and a lot of time and care to assure that the door was not harmed and the plate glass which protects the leaded glass. In the end they did a spectacular job with this door and their charge was very reasonable. Thank you, Capital Glass for a great, affordable price. read more

Capital Glass - Windshield Installation & Repair Near Me - Baton Rouge, Louisiana

This was the easiest experience ever. I made an appointment, showed up, we called my insurance company and voila! I had a shiny new windshield. I thought I'd have to replace PikePass, my State Farm Drive Safe thingy and my oil change sticker. But this place is so awesome that they moved them all over. And everything, from arrival to beginning to less than 45 minutes. read more

Capital replaced two windows in our home (one with broken pane, the other a double paned with a failed seal) and did a great job for a reasonable price. Very pleased. read more

We had two pieces cut for tabletops and were pleased with quality and service. A convenient location and helpful staff. I would recommend this business! read more

This is probably the worst glass place that I have ever seen. I ordered two pieces of glass to fit my end tables and had one of the original glass pieces from the end tables for them to use as a template. After a few weeks went by and I did not hear from them, I called and was advised they had broken the glass and had to reorder. after a couple of more weeks, they finally called and advised my glass was ready for pickup. When I went to pick up the glass, I found that the two new pieces were extremely uneven and crooked. Anyone, especially a professional glass person, could easily see that the new glass pieces were crooked and did not come close to matching the original piece. Yet, they still said the glass was ready to be picked up and wanted to me leave the store with them. I asked for a refund and advuised them that I would find a true professional glass company to order my glass from. I do not recommend them for anything! read more

Great service - the employees really do know what they're doing and they go above and beyond to make sure the job is accomplished meticulously. If you want it done RIGHT, they're the best option in BR. read more

Great Baton Rouge company. Employees are true professionals. Highly recommend. Absolutely call them.

Brought a piece of glass to be cut and was told the worker could "try to cut it but it might get broken". You can leave it but it might get broken. Wonder if they commonly break things? I didn't feel reassured at all. Poor customer service from the young girl at the front. Of course, I went somewhere else who had pleasant customer service. read more

I needed a decent windshield for my 2001 Infiniti. By decent, I mean not the Chinese garbage windshields that you'd get elsewhere...the ones that look awful and don't hold up. To my surprise, they had a legitimate windshield for my 15 year old car available immediately - a PGW piece of high quality (PGW used to be known as PPG). I came in 20 minutes after the call. I was in and out in under an hour. Workmanship was top notch, the folks were friendly, and the price was right! Thanks! read more

We used Capital Glass to install a custom shower door. The sales staff was great to work with as well as the installers. They were timely, professional and clean. Glass door looks great and we will definitely use them again for any of our glass needs. Thanks. read more

Went to them when my rear view mirror tab fell off my windshield. They replaced it for me for free! Now when someone punched in my car back window I made sure to call them! Had my window replaced, at my apartment, hours after my call. No charge for the labor, no charge for the adhesive, and Herman (Hermin?) was incredibly nice! I watched Netflix when he was working on it. I will only be using them in the future. Thanks! read more