Review Title: Why Are You Banking With Us???…read more The first time I came to this branch, this is how I felt. The customer service was trash! Dumpster type trash. I felt the teller was annoyed at me. No hello, thank you for banking with us, or even acknowledgement of my presence barely. This is the trash that's given to black communities. Do better Bank of American! Do better!

I want to give this location a negative 5 stars, I came in about 20 minutes before 2pm with a…read morecashiers check and they refused to Cash A CASHIERS CHECK .Their Associates are lazy and uninterested in customer assistance. Worst Bank Location In Clinton Maryland.

Brittany was very rude, ghetto and unprofessional!! Alicia was very kind and helpful. stopped me…read morefrom walking out and assisted me with all my needs.

Horrible. I've been a customer for over 8 years.They denied me service for no reason when I showed…read morethem valid information that multiple other branches accepted. Two clerks working on JAN 3rd around 3pm also had a major attitude and highly unprofessional. They should not be treating people that way and will never recommend this branch to anyone.

Mrs. Angela was very professional and got me in and out, and helpful on opening new accountsread more

When I look for a bank I always take my time and do research. TD Bank in Clinton MD…read more has been by the Walgreens for years ; I never paid attention much b c it always looked as if it was closed but as I continued to shop in the area it became clear that they were open and busy. I moved away from the area for a couple of years but upon returning home I chose to go check them out. My account was opened in January of 2022 , TD Bank has provided me excellent customer service since Mr.A Virgil opened my account he knew what they had to offer and without selling anything left me thinking of future options. He transferred to Georgetown branch in DC but the care and professionalism remains good. The drive-thru tellers are wonderful and understand my lack of experience with their forms and use of their technology. They've been patient with me lol . I'm so glad to be at this bank where I'm treated as the senior citizen I am who wants to remain independent! The Floor staff so far have been amazing and helpful with planning, even in a pandemic- recession etc. Thanks to everyone for their help. ‍‍ ". Blessings to all."

I went into this bank today. 4 tellers were at the Front Counter. One was on the phone handling a…read morecustomer inquiry, one was assisting the drive thru and two other Black younger women (one with glasses) left me standing alone in line for 3-5 minutes while they were having a personal conversation. No one acknowledged me or said "one moment, we will be right with you". They never even looked at me. The older woman who was working the drive thru, finished with the outside customer, got up out of her seat and went to pick up her coffee cup, unlocked the door and went inside some room. I'm uncertain if she told the two talkative ladies who lacked customer service that I was standing there, but they both turned around to me and asked if I needed help. Well, of course I did - almost 5 minutes ago while waiting for y'all to finish your personal conversation and acknowledge me (and don't even say it was business because I could hear you). I told them that I needed a notary and the one with the glasses said "we don't do notaries".... OMG! I could have been across the street 5 minutes ago getting my docs notarized. This is why I'm going to bank elsewhere. Businesses in Clinton aren't supportive and professional to their surrounding residents. This is a bank for God's sake! I don't feel safe in there. What, God forbid, if they were being robbed? Would they had even noticed? Everyone's head was looking down and ignoring me the entire time. Pay attention to your customers ladies! I I

Refuses to cash government backed savings bonds unless you bank with them. Time to rethink your…read morepolicy! BOA (Clinton, MD) refuses to cash bonds as well - avoid this bank! TD Bank (Clinton, MD) WILL cash bonds even if you do not have an account with them - the gentleman was very pleasant, kind and thoughtful.

Plenty of parking. Clean, pleasant atmosphere, limited seating to wait. Quick friendly, initial…read moreservice but then you have to wait awhile for a bank associate to assist you because their are not enough employees to assist. self-service has multiple machines but it is a busy location with the military bases being nearby.

I am really upset this location wants to wait to until to cash my check when I have no funds. They…read moredo not care about their customers and I do not understand why are people allowed to have checks and they have to wait to receive their money. Apple pay, cash app or Zelle gives you your money but a credit union will not.

I've had okay experiences with the staff at the branch, hence the two stars. My rating is mostly…read morebased on customer service and general practices at the bank. EVERY TIME MY WEBSITE RENEWS... EVERY. SINGLE. TIME. They deny the charge. Every time. You get the alert, you say yeah, this is good, and then they deny it AGAIN... UNTIL YOU CALL. I swear, I get the need for account security, but they make things more difficult than they need to be. I'm so sick of this bank.

If I could give this place negative rating I would from tellers to management unprofessionalism at…read moreits finest customer service is trash half of them don't even have the knowledge to be working for the bank!