I am a property landlord so pretty familiar with working with builders and the trades. I used this firm in late 2016 to provide a required safety certification for a rental property I own. After the job they said they only wanted cash and then said that they would send the invoice and gas certificate to me. After chasing for weeks I finally recieved a gas safety certificate - no invoice - but the certificate was for someone else (with all their personal information on it!) I have been chasing them for now 12 months ... still no gas safety certificate and no invoice!! The office answered by one of the rudest and most disingenuous Russian ladies I have had the displeasure of coming across. After chasing them numerous times - they now say that they have 'no record of me' and its not their problem ... they are clearly happy to take your money but are either NOT certified themselves or just completely incompetent. Stay clear of this firm as it is a massive headache and a waste of your money. HMRC should be investigating this lot as I'm pretty sure that they are not declaring in addition to not being properly qualified. I will file a complaint shortly with their regulator. Very disappointing read more