Have purchased vehicles and have had numerous service experiences with Capitol Cycle and have always been very satisfied with both service and sales personnel . Service has always been prompt and timely. The choices they offer for products like side by sides and atvs is excellent . We have been clients for almost 30 years . Aimee and Walker Freeman read more

BUYER BEWARE! If you are serious about buying an expertly assembled on or off road toy as well as wanting to be treated honestly with dignity and respect TAKE YOUR BUSINESS ELSEWHERE! I had been in contact with Donny (the owner) for 3-4 days prior to my wife and I making the 13 hour drive to patronize his business Capitol Cycle in Macon, GA. I specifically asked Donny after we had settled and agreed upon all the financial numbers that if he could please have ALL PAPERWORK and whatever various etc. sale items that would be needed to finalized and complete the sale be as ready and as prepared as possible since we had a very long trip ahead of us to go back home after making the purchase. After showing up and simply testing the Stark out by riding very cautiously and carefully around the parking lot everything for the most part seemed to be in order. Except i did immediately notice that they hadn't yet attached a temporary state legal identification plate to the license plate holder to make it officially temporarily road legal until i received the MSO from the manufacturer to then be able to go down to my local county DMV and get my permanent plate and registration as well as provide them proof of insurance on the motorcycle with whoever your insurer happens to be. I asked again about why they had still not issued me a temp. tag for the bike as I would ABSOLUTELY be needing one as I only intend to ride it in the public road wash in my home town. Donny my salesman said "oh let me go take care of that for you" I of course thought great once he gets that bolted in when can surely get out of your hair and on our way. I walked outside immediately notice simply company branded Capitol Cycle vanity plate with absolutely no numbers or letters on it making it seem very suspect and it just had a simple hand written date 30 days out from that date. I said to myself and my wife that doesn't look legit however after making the full and complete payment everyone couldn't shove us out the door fast enough! They went from we're all a family here! Kinda attitude to GTFO we have what we need from you already we have better things to do now. So i didn't even have time to question for a 3rd time now to David or Donny that there supposedly temporarily legit temporary tag doesn't look very official and to me looks like it could possibly get me in trouble. However I said to myself they do this as a profession day in and day out, they surely know the law when it comes to these things more so than me. They surely wouldn't set me up for failure with anything that's illegal and/or not legitimate. They surely wouldn't allow someone to make a purchase and me away knowingly having tried to save themselves the costs of issuing a fully legitimate and legal state approved temporary 30 day license plate. "No they wouldn't do that" boy oh boy did i soon find out the things dealers will do to cut costs and further drive up profit margins. On my very first ride within 2 miles of getting on my towns main hwy through the city I was pulled over and all hell broke loose. The cop immediately approached me and asked me who hell I thought i was driving on a public roadway with a completely fraudulent/illegal plate! And I should know better than to try and screw the system I gasped and said I literally bought it 3 days ago and the dealer issued me that plate right there you see bolted on back of the bike as my supposed temporary street legal tag that's supposed to be good for 30 days or until i receive all the proper documentation to get it plated and registered with the state. 30 mins later still sitting on the side of the road in the blistering hot FL summer sun, the cops had my brand new (to me) Stark not only impounded and confiscated for 30 days but i was also hit and charged with thousands if $ in tickets/fines and towing yard fees storage fees. Capitol Cycles has chosen to completely ignore this issue and just avoid talking to me at all costs. They have now made the money and anything after the sale is made is clearly MY PROBLEM to deal with on my own. read more

My salesman Bubba was great. We negotiated a package deal for a SxS and utility trailer. I was pleased with all aspects of Capitol Cycle, and will do business with them again when the time comes. read more

If your ever in the market for a new toy Capitol Cycle of Macon is the place to go. I had Todd Wynn as my salesman. I highly recommend him due to his extensive knowledge and experience with motorcycles. Doesn't matter if your new to the scene or coming back for more he will point you in the right direction. Excellent customer service across the board. Will be referring anyone that I know to this dealership read more

Capitol Cycle refuse to return monies provided in good faith for a bike seen on its website. Upon seeing the bike up close, the pictures didn't show the excessive wear. When interest was directed towards another bike and steps were begun to purchase the bike, Capitol Cycle came back with it was not available. Capitol Cycle still refused to return monies provided. Doesn't seem to be very ethical or honest. read more

I needed a warranty job done on my slingshot, after the original Slingshot shop did not communicate with about completing the job. I made contact with three other dealership and Capitol Cycle was the only dealership willing to complete the job. I had direct contact with Jake. When I arrived the staff completed my job within the time limit that they gave and Bryan Helstowski made sure everything was done correctly. I appreciate their customer service. They also looked at another issue that I was having on my slingshot that had nothing to do with Polaris. They went over and above my expectation. I will return for future repairs. read more

BUYER BEWARE! This dealer is out to make every cent they can off of every purchase, including selling parts off of your purchase to sweeten other purchases read more

Bait and switch sorry to say. They advertised a 2024 polaris sportsman 450 HO for 4299. I tried to call and get an out the door cash price, but couldnt. Went in person. With everything the price became 6571. The taxes were less than 300 which means their fees came in around 2k. Really was a disappointment. Buyer beware! read more

Bryan was very helpful and knowledgeable about the repair that I needed. The repair was done quickly and I was very satisfied.

My son and I bought a dirt bike from Capitol Cycle last Friday and I was very pleased with eevery aspect of our experience. We had previously done our reresearch and knew what we wanted. From the minute we walked in, we were greated with smiles and hellos. Our sales associate, Hannah was AMAZING! She was friendly and engaging. She answered every question we had. She almost could tell what we would ask before asking. Our purchase went very quickly and everyone at the store was friendly and will to help. Thanks Hannah and Capital Cycle! read more

Excellent service and staff! Special kudus to Laine from the service, she's the best! Great experience! Alan read more

Buyer beware: thes people will say whatever they want over the phone only to change it up when you get through their door. They are constantly higher priced than other motorcycle dealers in the area. My advice is to take your business elsewhere. read more

My 73 year old father went to buy a side by side to get around his yard, the one he wanted was 10k. This dealership took total advantage of my VET father and he left there owing 21k on a 10k side by side. Total rip of. Do not shop here. This happened in September 2022. read more

Had them replace both tires on my bike, the tech never torqued the rear axle nut or chain adjustment screws. Could've legit killed me! Do Not trust this service department!! read more

I purchased a brand new 2023 KTM XCW on April 1, 2023. I met the driver in Alabama and paid for him to meet me there. He did not bring the tool kit, the extra parts or the reset dongle. The driver advised me to contact the dealer and let them know which I did immediately. I have since contacted the dealer numerous times to try and obtain the items. I last spoke with Victor, the GM, last month who stated he would try to find out where the items are and have them sent to me. Still nothing.... I tried again today and now not even getting Victor on the phone. I purchased the bike which included these items and I have had to spend additional money out of my pocket to buy the parts needed for the hand guards. I am not a happy customer right now and I feel like I need to escalate to a public complaint in order to get this to get any traction. read more

Agreed to trade in and purchase price of new vehicle: then GM said vehicle was technically used since vehicle was held for another buyer and could not be issued with a warranty! Salesman asked if I would like to buy a two year warranty for $1800 to make it right? ' yeah I'd love to pay more for something that's normally free' very sketchy, unethical dealings. Buyer beware. General manager told me during discussions this vehicle is normally on a 4 month wait list: 'it's brand new, You get lucky'. Real lucky I guess; I pay 3k over MSRP for new vehicle price, but turns out not a new vehicle warranty. Caveat emptor'! Very deceptive sales manager. Not the salesman. He did what he could but of course loss my sale. Who wants a brand new vehicle priced as such with no warranty? Apparently, someone as they let me walk. read more

Purchased a Indian Scout Tuesday. RJ was great. My first bike in over 20 years. RJ helped me pick the right bike for my needs. He is very helpful, friendly, and knowledgeable and made the purchasing experience enjoyable. There was absolutely no pressure to make a purchase. I highly recommend Capitol Cycle and RJ if you're in the market for a bike. Looking forward to my next visit to Capitol Cycle for accessories. Loving my new bike! read more

Capitol Cycle - Bikes Near Me - Macon, Georgia

Had a tire blowout on a bike I just picked up 90 miles from home. Had it towed here and they diagnosed and are replacing the tire on the spot. I really appreciate them taking care of me right away so I could get home. read more

Just wanting to say the service department is amazing I went in for a warranty claim on a high lifter 1000 sportsman and honestly I thought the warranty company would claim abuse over warranty but like they say a warrantee is just as good as a dealer that makes the claim!! Tc was amazing and kept me very well informed the turnaround was a lot better than I expected I expected a month it was nowhere near that. I was also very impressed with the parts department when I called and ordered a few things against my repair order instead of having to pre-pay for them. Everybody at Capitol cycle is treating me very fair in accordingly even the sales department that sold me my new unit. read more

Called ahead to verify closing time before driving 30 miles to pick up my bike. Promised they would not close until 5. Arrived at 3:30. Doors locked and 4 people in the store who would not come to the door. 5 calls later Ben picked up to inform me that I could not retrieve my repaired bike because they decided to close early. Horrible service. Horrible selection. Would rather shop at Walmart than give them another nickel of business. read more

When our son was down training with Plessingers, he needed a front sprocket and they said for $200 they would sell him a $20 part! They stated it would take their mechanic an hour to take it off the floor model. Really! Needless to say our kiddo did not buy it. What kind of shop doesn't support our riders? This shop does not! Shame on you folks for trying to rip off our son. When you are in need of a bike or any supplies go to a different shop. Don't support a shop that would do this! Unreal. read more

I had to wait forever to just get a battery. I had a lifetime battery agreement. they couldn't find me in the system. I paid for my bike in cash. Horrible service all the way around. the only thing that was easy was buying the bike. i don't recommend at all. 0/0 stars read more

DO NOT BUY FORM POLARIS!!!!! I ordered a Slingshot "R" on February 1st, 2022 and they said I would have it in 6-8 weeks. I has now been 12 weeks and counting...now they are saying I will not receive it until September 2nd, 2022. That is 7 months and 1 day!!! That is still not a concrete date!!! If you want something a year old when you purchased it new this is the place for you. I will not do business with them a gain and I suggest you do not either. Do not believe all the fake reviews or you will get caught up too. read more

They are great people to do business with from sales to service to parts I have never had a problem!!!!

I purchased a new chieftain limited on December 3 2020 from this dealership and took it in for an oil change a week ago for the 500-mile first required oil change and after receiving my motorcycle back and leaving the dealership a car pulled out on me and I applied my rear brakes the ABS on my motorcycle locked up and caused the motorcycle to shake and slide. I immediately return to the dealership with my motorcycle. The technician stated that there was a dilemma with the ABS and he needed to contact the Indian main office for guidance on how to fix the problem. I left the motorcycle for the diagnostic test to be performed and a week later I'm still being told they don't know what's wrong with my motorcycle and I had to go up there for that information. In my opinion customers, service SUCKS at this dealership. They will lie to you before they tell you the truth after the sale. No phone call updates or anything. Beware of these customer service people. Yes, the warranty from the Indian corporation may be good but the Techs are not!!!! read more

If I could give them zero stars I would !!! Parts department is ran by complete incompetent people !! My son Ordered parts on a Thursday didn't have time to wait for them to arrive to dealership so he drive up to warehouse to pick up parts its was a 9 hour drive ! Got back to training camp and no all the parts He ordered were there ! Called Saturday spoke to parts department they reordered missing parts there fault no apology and or compensation for time or gas ! The parts were suppose to be in Monday which there closed so Tuesday My son makes the now 6 hour trip to Macon and gets back to camp gives mechanic parts and still missing parts!!! Absolutely insane no customer service no common sense !!! Please shop else where !!! Ps they charged me over 540$ and the receipt my son received from warehouse was just over 370$ then they charged my card again 125 for this missing piece!! Oh yah and they order a piece he hadn't asked for , he wanted to return it and apply the return to the 125 ours chase but was told he would have to pay a restocking fee !!!!! BUYER BEWARE !!!!!!! read more

I took my motorcycle to capital cycle to get my headlights repaired, they said it was a disconnected wire, and after the fix I ended up with a bad stator and battery. They would not fix what they broke. It costs me about $500+ to get their mistake fixed. I had the kawasaki Dealer on the phone while trying to get my bike fixed and he said that they where not going to help me and I should leave. read more

More like CRAPital cycle. Called this morning about getting a new front tire for my k6 gsx-r600. Got home loaded my bike up to haul down there. Set out and about a mile down the highway gave them a call to remind them. It's 5:00pm on the dot when I call they close at 6:00pm so I'm trying to get there. Well the parts guy tells me they don't have time today, that it takes 2 hrs. To do a front tire. I can get all for tires mounted/balanced on my truck in that time That being said and if that's the case they need to clean the slate of mechanics and start over with more competent people read more

They use bait and switch tactics on the "trade value" link on their site . Why fill this "trade value" only to have them call and say can't "value your trade" unless you come in...Stupid to even fill this out.. Like a bait and switch just to get my contact info.. I'll buy at a trustworthy dealer.. read more

Awesome customer service. Offered me a discount on a riding jacket that beat an internet price and I didn't even have to ask. Great selection of bikes and gear. They recently became a Victory dealer as well. read more

"I'm SO looking forward to taking delivery of my brand new KTM 500 EXC-F! As always, Wesley, Brian, and really the whole team at Capitol have been just great throughout the process, including negotiation of a great deal, ordering the lowering kit, arranging for its installation, and answering all my tedious questions with their always friendly and upbeat enthusiasm. Just one more happy experience and reason why Capitol Cycle is my number one go-to motorcycle dealer." read more

Honestly the best customer experience I've ever had. I bought my Kawasaki Z900 a month ago and have been getting parts and upgrades ever since. Turner in parts is extremely knowledgeable and had my parts in next day for most of them. He even instructed me on what to get to get the most out of the bike. With his help the bike is a beast. This is a one stop shop. read more

I purchased a 2016 Yamaha Fz07 in June which I sold a month later..I also purchased a Yamaha Extended Warranty for $1299.When cancelling the warranty I was told by Adam in the financial department.the refund would take 30 to 45 day's.Some weeks later I called asking about the status of the refund and to get clarification as to what was taking so long.I was told by him when asked about calling Yamaha."Don't do that,they don't like to be bothered" I called anyway and they were nice as could be.They said they had issued a check to Capital Cycle on 08-03-2016.I called again last week and was told it would take another 30-45 days.I feel this is a load of crap and I am getting the run around.Companies write checks every day.If Capital Cycle has my money it shouldn't take but a few days to get a check issued to me.Y'all sure were quick to take my money but are super slow about issuing my refund. read more

These folks are awesome. I was on-route from Florida to North Carolina when I had a flat tire 20 miies outside Macon. I called roadside assistance and the tow driver recommended Capitol Cycle. Since this happened after closing time, we left the bike at the service door and the driver dropped me at a motel. Took a cab the next morning, and much to my surprise, they'd already pulled the bike in the shop ready to work on. Two hours later I was back on the road again. The best thing was how friendly and helpful everyone was, and the repair cost was very reasonable. And while they didn't try to sell me stuff I didn't need, the mechanic did tell me about a couple of things that needed attending to. Not critical things, just good recommendations without any hope of making a fast buck. If I lived in Macon, these folks would be my go-to place, no questions asked. read more

Still waiting on our certificate of origin from Capitol Cycle - purchased two jet skies from them 6 month ago and still cannot put them in the water. They (the sales rep) has given us lots of excuses & promises but still no CO's, very disappointing. Would return them if I could. read more

These People are a joke. 1st they tried the bait and switch on me. They said it was the wrong "vin" so I gave them the benefit of the doubt. Then they rectified it and was going give me a decent deal(went up $1k) and i was ok with it and gave my deposit. Had to wait until bank to respond next day so they were holding my down payment in the safe. Next day deal didn't go through and went back for my cash and the lady was in a meeting told me to wait 1hr(I gave her 2) So I go back and sales manager gave me a story about how nobody told him(but he was the one that suggested it) and that they deposited it and didn't have the cash because of that. Told me too wait until the end of the day and he would have my cash. And now I just Got off of the phone and they told me to wait till the end of they day tomorrow so they can see if they have enough to return it back to me. Will never use or recommend anybody to this company ever!!!!!! Smh read more

2 stars, and I'm probably being generous. Sadly, these guys are the closest Yamaha dealership to me, and I'm REALLY not impressed. My dealings with the sales staff so far has been less-than-impressive, when I can get them to acknowledge my existence. The only dealership worse is the Harley dealership in Macon. I'm thinking unless you're standing right there in front of them waving money in their face that they dont respond. I've spec'd out a Yamaha on Yamaha's web site and sent that (specifically) to Capitol Cycle; no response yet and that's been a week now. I sent them these same specs 3 weeks ago via. email and received no response to the email and only after calling them did I get talked to. I've still not seen any pricing in any way/shape/form from them. During this time I received quotes from at least 6 other dealerships, and I've purchased the bike from another dealership down the road. Seems they wanted my business. They had to order the bike, and they then customized it to my specifications. We did all of this via. email and over the phone. Not one time did I step foot in their dealership until I actually picked up the bike. Capitol Cycle definitely is not in the business to do business this way. By the way, counting cars, trucks, RV's, boats, motorcycles, I've now purchased 9 automobiles sight-unseen until actually taking delivery. If you need to go sit on the bike, and IF this dealership has it there for you, then you may have a different experience altogether. However, if you know what you want to purchase, and are specific about it, and would like a price quote from them, good luck!!!! read more