This place is old and needs a remodel or needs a make over or needs jesus. But I think jesus can…read morenot even help them. Anyway they are sometimes helpful and sometimes rude. Just I guess depends on when they clocked in or how long they have been there working. The restrooms are decent, sometimes dirty or filthy but then sometimes they are clean.

First Greyhound station that doesn't smell like ass, diapers and piss lol it's also extremely tiny…read moreand nowhere to sit. The staff is kind but the buses are ehhhh. But it gets the job done. I still prefer the others.

Don't want to drive to Austin? This is your answer. My friends and I booked our tickets online…read more We arrived at Fuel City Taco/Carwash to catch the bus on a Saturday morning. Arrived in Austin within 3ish hours. The sucky thing is the seats are really small. You are cramped up. The charging stations at each seat is just a plug. No USB charging here. The free wifi sucks as well. The good thing is if the bus isn't full you can move to another seat. Our first bus driver was a chatty Kathy, but I had earpods in and watched nexflix on my phone. Our driver on the way home gave a Sunday sermon before we left Austin and it was awkward. All in all. Put your earbuds in and sit back, relax (if there's room) and let someone else take the stress out of your drive to and from Austin. The drive goes by so fast. PS - looking at the photos - we did not get a double decker bus to or from Austin.

If you are not familiar with the Megabus system, it may be confusing especially with multiple buses…read moregoing to different locations. You can check in with the people inside the center by showing your ticket. It is always better to arrive early than late because the buses usually leave on time. I like how there is a waiting area. There are also restrooms. (There are restrooms on the bus too and they're usually clean). Most of the time, there is no Wi-Fi on the Megabus even though they do say they have it. Sometimes the outlets don't work so you should fully charge what you need. It is a good way for an inexpensive longer ride. They can be as low as $1 if you get them early. You do have to ride with strangers though.

I had such a good time!!! The event made me feel like an adult permission to celebrate living !!read more

A friend was coming from San Antonio. The bus was 2 hours late picking her up. She called me at 230…read moresaying she was in austin but the bus was stopped for a break. I then waited for over 3 hrs at the bus station for this bus that was said to have been in traffic. ..... 3 hours of traffic in a Sunday ..... I think not DO NOT USE THIS BUS COMPANY!!!!!!!

Have ridden from Austin to Katy round-trip and Dallas to Houston. Each time, the driver seems to…read morehave an attitude problem or desire to flex their authority. Have seen the driver deny access to people waiting 4 minutes before departure time, not to mention the people who arrived less than 4 minutes to departure time, but still before departure time. Have also seen the driver on the Dallas to Houston trip make a student buy them snacks. Like when the student didn't immediately say okay to paying for his snacks, he stared her down and repeated himself until she got off the bus and walked to the counter to pay for his snacks. This is coercement. She probably only paid because she was afraid he'd leave her stranded at the midway stop instead of her destination. If this system wasn't essentially the only reliable way to travel between these cities without relying on carpooling with strangers, I would not be using it. One way tickets on Friday/Sunday were $30-$40 each on a random non holiday week, so the trip wasn't extremely cheap either.

It gets you from point A to Point B. Sometimes, it's a nice bus. Sometimes, it's not. Sometimes,…read morethe bus arrives and departs early. Sometimes, it arrives and departs late. There isn't an office/lounge/official waiting area location as it's usually gas stations or random street corners so you're exposed to the elements. However, it does get you from point A to point B. It's a service I use out of desperation when flight times don't make sense for my needs.

Convenient and safe location close to In-n-Out, Kerbey Lane Cafe & a tattoo shop. Also a stone's…read morethrow from a 7-11 gas station.

Brand new bus terminal Clean and spacious…read more Great location Close to eateries We need more public transportation Reasonable prices

What a horror. In Austin, Tx they keep on changing the drop off location. Sadly, this time the drop…read moreoff my mum at an unknown location at 4 am and the bus driver refused to give her the exact location where she was at and it was different for the last time. She is an elderly woman and doesn't know how to use her cell phone to find locations and she had no clue where she was at and she witnessed violence and was almost assaulted. I was able to find her due to an Uber driver helping me but it took me almost about two hours. Two hours of anguish, two hours that she stayed there out in the cold in anguish and I was afraid to lose her since she did not have the tools to locate herself. Horrible, disgusting and I am taking them to court for risking my mother's life.

Scam scam scam! They changed the time we bought the tickets for and did not let us know! When I…read morecalled to see to if we can move to the next scheduled bus they said no, When I asked if we could get our money refunded they said no. He stated to get the tickets transferred to the next time slot, we would have had to call an hour before our original time booked, per the terms stated. And that they could not refund the money per the terms stated. When I let him know there was nothing on the terms that said "they" could change the time to whatever time they desired at any time. He still said he could not do anything to refund or transfer the tickets!! I should have listened to the comments when they said not to purchase their tickets!!! Still made it to Monterrey however since I bought a round ticket from Turimex I traveled back to Dallas on this bus. The bus never made pit stops so it's a 10hr+ bus without food or water. The bus did have outlets for chargers but they did not work. The seats are uncomfortable and they pack the bus as much as they can. I don't know if this is all the drivers but our driver asked for tips at the end of the ride. Worst experience traveling.

The clerk lacks energy and joy. She is curt. The interior is small yet pleasant and air…read moreconditioned. They play jazz music. This place shares a terminal with Cap Metro yet fortunately most of the people who come in are affiliated with Greyhound, so despite the street name being "Shady" shady transit riders are not here at least the day I came.

RUDE! RUDE! RUDE!!! This old lady not only greeted me with yelling, eyerolls and a disrespectful…read moretone before I could even finish asking for help; but she walked out while I was trying to translate for my sister in law and I legitimately had to stop the employee in the midst of her aggressive behavior. Imagine having a bad day then having to deal with this bullshit service. She refused to give me her name (walked out just to hide her lanyard) after the interaction from my prior experience if I did nothing wrong; I have absolutely nothing to be afraid of, she knew exactly how she acted. Afterwards she took a photo of me while I was on the phone with customer service. FOR WHAT? To say how horrible of a person you were to a customer that was kindly asking for help How poorly and unprofessional you acted? Since neither her or her co worker could assist with the my sister in law missed her bus by 3 minutes due to unforeseen conditions in the area we were forced to buy yet another ticket just to get her home. DO BETTER GREYHOUND. DO BETTER CARTS and to the lady cuz I'm sure you'll see this. Be a better person that world is full of shitty people and you behave like one of them.

They are such a blessing to all who use their services. Convenience at its finest and not having…read moreto hassle with airport parking!

From the owner: We have proudly operated our rideshare service for the past five years as a family-owned business…read morein the Comal county region, serving clients in Bulverde, Spring Branch and Canyon Lake. Many clients have entrusted us with their transportation needs for several years. Our services encompass a range of trips, including airport transfers to and from San Antonio and Austin, transportation for weddings, medical appointments, concerts, and visits to Hill Country vineyards, among others. We take pride in our strong standing in the community, with a track record of positive feedback and excellent reviews on Google and our Facebook and Nextdoor platforms.