Have ridden from Austin to Katy round-trip and Dallas to Houston. Each time, the driver seems to…read morehave an attitude problem or desire to flex their authority. Have seen the driver deny access to people waiting 4 minutes before departure time, not to mention the people who arrived less than 4 minutes to departure time, but still before departure time. Have also seen the driver on the Dallas to Houston trip make a student buy them snacks. Like when the student didn't immediately say okay to paying for his snacks, he stared her down and repeated himself until she got off the bus and walked to the counter to pay for his snacks. This is coercement. She probably only paid because she was afraid he'd leave her stranded at the midway stop instead of her destination. If this system wasn't essentially the only reliable way to travel between these cities without relying on carpooling with strangers, I would not be using it. One way tickets on Friday/Sunday were $30-$40 each on a random non holiday week, so the trip wasn't extremely cheap either.

It gets you from point A to Point B. Sometimes, it's a nice bus. Sometimes, it's not. Sometimes,…read morethe bus arrives and departs early. Sometimes, it arrives and departs late. There isn't an office/lounge/official waiting area location as it's usually gas stations or random street corners so you're exposed to the elements. However, it does get you from point A to point B. It's a service I use out of desperation when flight times don't make sense for my needs.

Don't want to drive to Austin? This is your answer. My friends and I booked our tickets online…read more We arrived at Fuel City Taco/Carwash to catch the bus on a Saturday morning. Arrived in Austin within 3ish hours. The sucky thing is the seats are really small. You are cramped up. The charging stations at each seat is just a plug. No USB charging here. The free wifi sucks as well. The good thing is if the bus isn't full you can move to another seat. Our first bus driver was a chatty Kathy, but I had earpods in and watched nexflix on my phone. Our driver on the way home gave a Sunday sermon before we left Austin and it was awkward. All in all. Put your earbuds in and sit back, relax (if there's room) and let someone else take the stress out of your drive to and from Austin. The drive goes by so fast. PS - looking at the photos - we did not get a double decker bus to or from Austin.

If you are not familiar with the Megabus system, it may be confusing especially with multiple buses…read moregoing to different locations. You can check in with the people inside the center by showing your ticket. It is always better to arrive early than late because the buses usually leave on time. I like how there is a waiting area. There are also restrooms. (There are restrooms on the bus too and they're usually clean). Most of the time, there is no Wi-Fi on the Megabus even though they do say they have it. Sometimes the outlets don't work so you should fully charge what you need. It is a good way for an inexpensive longer ride. They can be as low as $1 if you get them early. You do have to ride with strangers though.

This place is old and needs a remodel or needs a make over or needs jesus. But I think jesus can…read morenot even help them. Anyway they are sometimes helpful and sometimes rude. Just I guess depends on when they clocked in or how long they have been there working. The restrooms are decent, sometimes dirty or filthy but then sometimes they are clean.

First Greyhound station that doesn't smell like ass, diapers and piss lol it's also extremely tiny…read moreand nowhere to sit. The staff is kind but the buses are ehhhh. But it gets the job done. I still prefer the others.

My one star is for the bus company In general. We purchased a ticket and I never received a text…read more Nor an email confirmation. when I called the bus line directly. And explained my situation. They were of no help and hung up. And when I called back they hung up on me again. I'm sure I'm not the only one that it's happened to. Never again I'll be purchasing from them.

Convenient and safe location close to In-n-Out, Kerbey Lane Cafe & a tattoo shop. Also a stone's…read morethrow from a 7-11 gas station.

Wow CapMetro keeps making their service in Austin worse and worse and more and more expensive. I…read morefound out today when I boarded the 803 Rapid bus at this stop that they eliminated the 24 hr day pass. So now they just cap your fare at 2 rides paid between 4am and 3:49am and the rest free. That's BS! So you ride at 5pm and pay $2.50, you DO NOT get a full day! Btw, the bus driver didn't explain this to me as I got on the bus and tried to get him to tell me how to get a day pass. No, he just kept waving for me to get on the bus and wouldn't answer my questions. So when I sat in my bus seat, I had to get on ChatGPT and get it to check the website for me. So while CapMetro is making the job easier for the drivers, they are getting worse at their customer service skills for the customers that are paying. Sheesh... some of us only take the bus a few times a year so it would be nice to have drivers that are helpful.

Very convenient bus stop - right in front of HEB. Bus stop is in a safe and well lit area - no…read morecomplaints.

I don't really know how to give a bus stop 5 stars…read more... Bus stop is in a well lit and in a safe area. Nothing to rave about, but nothing to complain about either!

I'm proud to be able to review Sherpalux, as I'm a repeat customer of Joe M's. I trust his…read moreexpertise on timing, his courtesy and commitment to excellence, AND when time permits his photography skills of the surrounding area. He helps put the nuanced moments in play to enhance your memories and nostalgia. Awesome guy! Been using the service for 11 years now.

My wife and daughter were in Austin with friends to pick out a wedding dress for our daughter…read more Being Halloween night I knew parking in downtown Austin would be a challenge. I looked online to review car services and decided on SherpaLux. Joe gave me a good quote within a couple hours. It was the best decision I could have made. The large SUV was beautiful and clean, and Joe was super friendly and courteous. The night was perfect and memorable for everyone. If you are looking for a professional and first class car service, please consider SherpaLux. You will not be disappointed.