Okay, so we all have times when we find that we are not in an ideal situation. I found myself in one of those said situations last week. I was at our local Post Office, I had been sitting in my car talking on the phone with my son. As I got out of my car, I forgot to remove my key from the ignition. So as per my norm, after I opened my door, I immediately locked the door. I got out of the car and shut the door, only to realize I had locked my keys in the car! :( Not good! By the way, there is only 1 key! Thankfully, Patrick from Captain Hook Towing and Recovery was available to come to my aid! He was quick getting to me; he was there in about 10 to 15 minutes! Wow ! He was able to get me back into my car in a short amount of time. Very quick professional help! Thank You Patrick and Captain Hook Towing! read more

Top notch customer service - Lets face it, when your car needs to be carried to the mechanic, its stressful! Having a hometown towing company (towing to a hometown mechanic) provides a level of service that reduces that stress and cannot be matched. Local service providers are our neighbors who share our values. Because they are our neighbors, they are invested in their service - which means OUR service. Their customers are their neighbors, and they act like it! Happy customer! Thank you Captain Hook! read more

Can't say enough about this great company. The response time and customer service was incredible. James made sure my safety was first. Got me off the freeway and got my car to where it needed to be quickly. He was friendly and wonderful to work with. Had to contact them two weeks later for my VIN number and it was sent to me in a matter of minutes. If all customer service was half this good, no one would go out of business. Highly recommend read more

We had a bus broken down at 6 PM in Roseburg and we are located in Cottage Grove. No one in Roseburg would help us even though they advertised as 24 hours. I called Mickey at Captain Hook Towing and he was so friendly and nice! The bus requires a special kind of tow truck. He had a driver within 10 minutes. Driver Blaine was so nice and friendly to our driver. They got it back to town safe and sound. I would recommend them anytime! read more

We were heading down to the coast to camp and our truck and trailer ended up on the side of I-5. We called Captain Hook towing because they had great reviews, and we now know why. They helped up out and ensured we got home safely. If we are ever in need... guaranteed we will call again. Mickey stayed in communication and was reassuring during the process. Patrick was amazing and make getting home an ease. read more

Long story short, I needed a lot of help and he worked with me and helped me figure out everything I needed to do to get my vehicle moved. Amazing customer service and very good price for the area. Being in the country, it's very nice to have a local company that is so easily reached. Will refer anyone I know needing a toe to this company. read more

My husband broke down on Father's Day while on a road trip to visit friends. They were able to tow our class B motor home, and knew a mechanic who could help figure out what was wrong. They had him back in the road the following morning. Great team, and we are so thankful they came to the rescue. read more

Our car broke down miles from home. We called Mickey at Captain Hook towing and received the most cheerful and helpful customer service. It was mother's day and the kind words regarding Mickey's mother that he relayed to me melted my heart. It was a good experience. I highly recommend them. read more

My son broke down on I5. Mickey and crew responded immediately. They were super helpful, because I was four hours away and not familar with the Cottage Grove area. Mickey also sent me a photo of recovered truck and letting me know my son was safe. Absolutely outstanding customer service. read more

Answered the phone, worked on my schedule. He was friendly and helpful. He even sent me a picture of the car being towed away. On top of all that, he was humorously committed to his Captain Hook name. (I didn't see a wooden leg, but he was otherwise fully committed) read more

My day was off to a rough start, flat tire during morning commute on I-5. Captain Hook towing to the rescue. Professional, quick, delivered my car safely to the tire store and me safely to home. Thank you. Great service makes all the difference. read more

I highly recommend Captain Hook I live in Eugene, James was the driver , My Avalon went to Cottage Grove, I forgot my wallet in the car , I had no way to get it, James brought it back at no cost God bless James and the crew at Captain Hook ! read more

My car was stuck up a hill on a muddy dirt road. Blaine was there in 1/2 the expected time, super personable, and able to get me back on the road in minutes. I couldn't have asked for better help! read more

Mickey and his group are amazing! They have helped us out in our time of need many times. Always prompt and courteous. You can not find a better group to help you in your time of need. read more

Fast, efficient and affordable. They were able to work around my schedule and get my car where it needed to be to be fixed. Thanks a lot, Cap'n! read more

Saved my car from being towed by figuring out the problem. Recommend these guys in a heartbeat. Quick response time friendly and just amazing read more

Great and fast service the guy that helped us get our Jeep unlocked was super awesome and chill he got our jeep unlocked in a few minutes

Got me out of a pinch more than once. Whether I need a tow or lock out service. Mickey and James are great to work with.

Excellent and kind service beyond measure! Very quick rescue and recovery. A blessed experience to say the least. read more