We have rented with Classic Texas Properties for six years now, at two properties. Don is the…read moreabsolute best. He's honest, caring and upfront. Every time we have had any issues at all, Don has been on the spot and gotten things repaired or replaced. He is the best in the business. If you are looking for a place to rent, I highly recommend Classic Texas Properties. Signed, Ken and Jeanie

I have been fortunate to have Don as my property manager for more than 15 years. He is the best…read morethere is in the business. He is sincere, trustworthy, knowledgeable and acting in my best interest all these years. I would recommend him highly for anyone looking for property mgmt. services in the Austin, TX area. I have throughly enjoyed my interactions and delings with him. He is a real gentleman who cares about getting the right tenants and dealing with maintenance and repair issues. He has become like family to me now. Thank you Don, for all you do for me.

Marlena was fantastic for me as property owner getting my new construction listed and leased…read morequickly for top dollar! I'd recommend. She all the work without requiring me to meet face-to-face, generally by phone email and e-doc and handled all interactions with getting the tenants deposit and lease signed. The detail was their office assistant had a couple of typos in the docs that I had to catch and ask them to correct. I'd use her again !

I've worked in real estate for over 20 years and this includes property management. There are many…read morecompanies, both large and small, to choose from in selecting a property management company but I have found none better than Nu Edge Realty & Property Management. More than fair prices and practices, fantastic service, Marlena is a credit to the profession! She has helped me, as an out-of-state owner in so many ways. It's like having a friend in Austin look out for my best interests. Thank you Marlena, you are the BEST!

Not that it makes a difference now since the properties have since been sold, but Paul was the most…read moreawesome landlord. He was very attentive and maintained his property well. He didn't let anything fall into a state of disrepair and even came out for minor things (kind of dumb on our part, really) like...a sponge being caught in the garbage disposal or me not realizing that I didn't turn the water valve on the toilet in the correct direction. He was the avenger landlord against the more prevalent slumlords in the central Austin area.

Without a doubt, the worst rental experience of my life. Has properties with great locations, but…read moreyou will more than pay the price. Don't trust anything that is not clearly in writing, and be careful what you put in writing. Have a lawyer look over your lease before and after your tenancy. Don't expect much of your deposit back unless you are OCD. Don't expect any flexibility, you are merely a source of income, not a human. Incredibly energy inefficient, and everything seems done-up as cheaply as possible. Remarkably cold and inhuman communication. Probably the worst thing is that he actually seems to think he is a good landlord. Also does business as "Novatus LLC" and "Cutting Edge Real Estate" These are of course all opinions based on my experience, but I wouldn't advise having an experience of your own.

Our family just acquired some property in Texas through MR at the beginning of this year. Everyone…read morethere has been amazing, and specifically for this review, they did a fantastic job leasing several units. We closed in early January and by mid March we were fully leased! Kelli and Victor of the leasing team were so great to work with and were super responsive. Looking forward to continuing to work with the gang through property management and any future leasing. Thank you!!

Horrible!!! Never have had more issues with getting maintenance resolved than trying to work with…read moreAngel. We have been waiting for months for the master bathroom shower leak to be fixed. We have rats in the dryer due to their being no vent covers in the house (per the person they sent) now they say it's our issue. We went 3 weeks without laundry because the electrical panel was rusted and the breaker caused the whole house to lose power multiple times. It takes weeks to get updated, if you get any at all. Never rent a property with them, you'll be living with leaks, mold and rats . They also sent the most unqualified people to try and fix things.

I've had quite a bit of experience with Goodwin and its ownership over the years. While HOAs can…read moregenerally be challenging, it's valuable to have an established company that has the experience and resources to serve communities responsibly. I would not necessarily question Goodwin's honesty, but I do have concerns that their business practices prioritize revenue generation over proactive, hands-on community management and the quality of service residents expect. My negative feedback is on: 1. What I believe to be Goodwin's predatory fine structure including, at times, for onsite management at certain communities, late assessments and violations. 2. Goodwin's level of service. Internally, it's this good ol boy system of feeding our friends and having a good time. That life comes from clients who trust Goodwin with their community. In my own community we have problems with consistency of landscape maintenance and pool maintenance. The common areas are overgrown for extended periods but they send us notices threatening fines immediately following multiple days of rain. The pool maintenance really needs to improve. The trash is left for weeks-months and smells like somebody died at the pools. The pool itself is cloudy and frequently covered in leaves with items strewn about the pool deck. This does not match the level of service our community pays for. Both are very simple with a little bit of oversight. When they do drives, they would do good to check on the common areas and not just fine owners for minor issues.

I have been extremely disappointed with the management of our HOA and the lack of responsiveness to…read moreongoing issues within the Woodland Hills neighborhood. Over the past several years, there has been a noticeable increase in excessive street parking, including vehicles parked near corners, blind spots, and other areas that create safety concerns for residents and motorists. In some cases, vehicles extend beyond driveways and obstruct traffic flow, creating potential access issues for emergency vehicles. There has also been an increase in damaged, abandoned, and inoperable vehicles remaining on neighborhood streets for extended periods. Despite reporting concerns through the proper channels, little seems to be done to address these issues or maintain consistent community standards. Speeding throughout the neighborhood has also become a growing problem. Residential streets should be safe for children, pedestrians, pets, and residents, yet this issue appears to receive little attention. What has been most frustrating is the HOA management company's attitude when concerns are raised. In my experience, the company is dismissive of homeowner concerns and does not handle criticism well. Rather than acknowledging issues and working toward solutions, they often appear more interested in deflecting responsibility. Unfortunately, my interactions with several employees have reflected the same culture. Customer service has been unprofessional, unhelpful, and at times outright dismissive. Homeowners deserve to be treated with respect, especially when raising legitimate concerns about the safety and appearance of their neighborhood. Enforcement also appears inconsistent. The company seems quick to issue fines when convenient, yet many obvious violations go unaddressed. I have personally observed situations that should have resulted in enforcement action under the same standards applied to others, yet no action was taken. This inconsistency raises serious questions about fairness and accountability. As a homeowner paying HOA dues, I find myself asking what value this management company actually provides. They are about as good as the current White House administration. Based on my experience, this company has fallen well short of those expectations.

Working with Gary has been very pleasant. It is seldom that you work with other agents that are on…read moretop of things where you don't have to move the process along for your clients. I reached out to him for a client who needed to move asap. And he got him in there very quickly with no issues I couldn't have done it without him! will definitely be excited to work with him in the future.

Would highly recommend using Knipps Properties and I wish I would have found them sooner to manage…read moremy property. The Management company I was using had failed several times in finding me a good tenant. I decided to sell my property and contacted Skye at Knipps Properties. Skye was excellent and a true professional. He was always there to answer my questions and got back to me quickly. He sold my home in a very quick time frame in the middle of winter. Honestly, if I would have known him prior to making the decision of selling I would have had it and manage the property all along.

Robyn is an absolute pleasure to work with! She always takes care of my needs and alleviates my…read moreconcerns. She always takes the time necessary to get to the bottom of whatever the concern may be.

I own a rental in Austin and manage it from out of state, so trusting the team handling it matters…read moremore than anything. Keyrenter has taken good care of the property for years, across more than one point of contact, and that consistency is a big part of why I've stayed. Robyn has been my manager most recently, and what stands out is how clearly she communicates. On my latest lease renewal she walked me through her pricing with real market comps and landed on terms that worked for the tenants and made sense for me. Keeping good tenants happy while still looking out for the property is a hard balance, and she strikes it well. Maintenance has been the same. When things have come up, she's coordinated the work, sent estimates up front, and kept me in the loop from start to finish. She treats the relationship like a partnership, which is rare. If you want someone who stays on top of things, I'd recommend Keyrenter, and Robyn in particular.

Mr. Taylor helped us to sell our house very quickly and for a great price. Would recommend his…read moreservices to everyone!

This is an updated review from my previous. Again it is very poor communication when it comes to…read moreproblems in the house. They charged me $100 each time a third party would conduct inspections to check the air filters, make sure there's no pets and the overall condition of the property. When my tenants moved out it looked like they didn't change the filter in the 4 years they were there. There was black mold in the vents. They didn't know there were dogs, but I found out they were breeding pit bulls. The garage smelled like something died in there. The house was infested with roaches. I ended up doing about $10,000 in repairs to be able to sell the house, but the Avanta never told me about any problems.

I have been using Mars Hill Realty to manage my rental house in Round Rock, Texas for the last 7…read moreyears. They have done a great job responding to the tenants need and keeping my rental house in top shape. I love the fact that they are proactive in recommending repairs to various parts of the house before it becomes very expensive to fix. In addition to the superb service they provided me, they have a top notched team who treats me like family. Everyone is very professional, respectful, and caring. One of the team member whom I've had the pleasure of working with over the years is Valerie Tillery. Valerie is very knowledgeable in real estate and property management. Whenever I have a question regarding my investment property, Valerie always responded quickly with clear answers to my questions. I've always felt that Valerie takes her time to make sure that any concerns or issues I have about my property is well addressed. Under her management, my rental property was never vacant for more than a week or two between tenants. That's just the time it takes for the crew to get the house ready for the next tenant. We usually have a new tenant signed a rental agreement before the old tenant moved out. My investment house have been cash flowing nicely since my purchase. I enjoyed working with Mars Hill Realty so much that I'm in the process of closing on another property in Georgetown, Texas for them to manage. Aside from Texas, I was also looking at Florida for my second investment home. While the housing prices in Florida is comparable to Texas, the cost of investing in Florida is cheaper than Texas because they have lower property tax. So why didn't I invest in Florida? Because Mars Hill Realty does not do business there. There's no property management that I trust more than Mars Hill Realty. In fact, it was Valerie who introduced me to the neighborhood that I'm buying my second investment home in. My experience as a property investor has been really stress-free with Mars Hill Realty managing my property. If you want a property management company that takes care of your property as if it's their own, you should consider working with Mars Hill Realty. I promise that you won't regret it.

Mars Hill Realty Group is a fantastic company to work with. Specifically I worked with Bree on my…read morelease renewal and she was great and made the process so easy. She is professional, super helpful, quick to respond, and informative! Love working with her because she really wants to see her clients happy and is so sweet.

Sue is our best property agent & advisor ever!! We have Sue…read morefor our both commercial leasing & residential property purchase recently. It is a breeze working with her because of her acumen in property related experience and it is undeniable the best I have seen in Austin, TX. She really has advised me to make a very good & wise decision for our purchase in this hot property market. She even goes for extra miles to make sure all the details are being taken care of which most property agents would not be able to deliver. Thank you Sue!!

Of my very high security deposit ($3600), $3215 was returned by Elim realty. Some of the items Sue…read moreTeng said cost money for her to fix, seemed legitimate. Some did not. For example, she has photos of stains on the carpet - we have photos of the carpet looking fantastic. (from before her photos were supposedly taken) However, I honesty expected her to keep more of my money based on my previous experiences with her. I consider this a win. I am just happy to be done with this property. My opinion of Sue Teng's professionalism and her expectations have not changed. If you are looking to be a tenant at a property that Sue Teng manages, I would reconsider. I raised my rating from 1 star to 2, because she returned more of our deposit than expected. that is the only reason.