Car didn't even last four months I was sold a bmw x1 with electrical problems that I didn't know about.

I had a horrible experience with this dealership. I purchased a truck with cash, and within 6 hours, the engine failed completely. I had the vehicle towed back to the dealership the very same day because it was no longer drivable. Instead of standing behind the vehicle they sold me, Max and Rey (who no longer works there) told me the engine failure was somehow my fault. They refused to refund my money and insisted that I would have to pay for a replacement engine. Rather than making the situation right, they took the $7,500 I had paid in cash and applied it as a down payment on another vehicle. To make matters worse, I believe they significantly overcharged me for that vehicle. The truck was worth around $9,000, yet I ended up being financed for approximately $17,000. I felt pressured, taken advantage of, and completely disregarded as a customer. The way I was treated throughout this ordeal was unprofessional and unfair. I am still upset about how everything was handled, and I would never recommend this dealership based on my experience. I hope no one else has to go through what I did. read more

All of the cars had a check engine light. It appears to be a salvage yard. Horrifying! They'll get you approved tho. If you are desperate and want a luxury car .... Go there ! read more

In December of last year I purchased a jaguar xjl a month later wheel bearing went out after a month max got it fixed that following month the transfer case. I wasn't satisfied with the car. Max allowed me to trade for another one and of course another 4,500 down payment after driving the car for one day to see if I was ok with the trade that night the fuel line was leaking gas had it towed the next morning a few weeks later the motor slung a rod motor was shot. Since the car I paid for came with warranty and they dropped the ball and didn't file the paperwork to cover the warranty after a month they gave me the run around until I called the warranty company and they told me that the paperwork was not filed on time (same day of purchase or the day after) after about a month and three months a total of six two week payments with out a car for a bout a month got the car back went to Birmingham where I have children and in my way back to Atlanta where I reside the battery light came on and I was stranded at the Georgia state line. I was truly disappointed to the point I just told the tow truck driver to drop it off and leave it. So after a few months from my first review I was called from carsonline about my review I posted on their website and was asked to take it down. I said why cause it's the truth and what would it take to take it down all I asked was for half of my down payment back which was 1,920 so roughly 2,000 dollars. Max did not agree with that but offered maintenance on my 6 series bmw. I said NO way I'm letting you under my car period. I called again referring to what we talk about and as usual Max is not in I sent you a text never got a text. All lies and BS not again staying true to your word about my request but mind you I didn't call you, you called me. Long story shor, you can take your chances buying a car from these people who have more cars in their lot that's not running than the cars they have that running You will be truly disappointed if you purchase a vehicle from them. If I could post photos and paperwork as many time I've had this car towe'd it would blow your mind. So world if advice if you have a short temper don't buy from this lot. I currently filed in small claims court to least recover some of my money.... Please do your research and I've also provided another review on the website (carsonline) read more

So I purchased my GL550 a little over a year ago. Upon the purchase, the owner, Max, told me and my husband that he would get my sunroof fixed because it was cracked. Needless to say it never happened. I reminded him, he assured me that he would fix it because he does right by his customers. I got to the point to where I paid my loan off, begun to call the dealership again to speak with Max to set the appointment and the employees acted as if he wasn't there, saying he's not on site or in a meeting. My husband went to the dealership and found him. Well, he wanted to charge us $150 for something he was supposed to REPLACE months ago and for free. So now my interior in sinking in like an 89' pinto due to the rain. BUYER BE WARE!!!! read more

Car broke down same day and needed $5000 of repairs. DO NOT do business with them. They are scammers.

I have been going to them for the past 10 years to purchase car and Moe always take care of me. He's a great salesman, they always give me great deals and help me with finance, thank you read more

We came here while searching for a new-to-us vehicle. The staff were all friendly and not overly pushy. It was a low pressure environment, which is very much appreciated. Their parking lot is absolutely slammed, and they could use a bigger lot. It's simply chaotic, but somehow organized (at least to them) at the same time. They have to maneuver some vehicles around to get others out for test drives, kind of like a giant game of Tetris - especially if you add your vehicle to the area as well. Luckily, they had some good deals and it was worth the experience. I would consider coming back here again when searching for our next vehicle. read more

Mike was the salesman that helped my father purchase a car. He was quick and helped a lot with financing. They worked out a deal. My fathers car didn't have the passenger side head light working, so the manager tried helping even though it was after business hours at the time we were leaving. They didn't get it resolved but they did fix it the next morning. read more

Great sales team, Moe helped me a lot and saved me a lot in financing, they did all the service on the car and I am grateful I sent all my friends to them, Thank you. read more

Purchased a Audi from this car lot. I admit I made a few mistakes. Did not look at the blue book value. (BB value was $5000. Max) I paid $11,700. Did not get the car inspected ( it needed $15,000 worth of work) I would suggest Eco Park (I have no affiliation with the car dealer, but I stop by and followed the advice above) their prices are spot on, car don't need extensive service. read more

Car Online - Proof - Auto Loan Providers Near Me - Roswell, Georgia

I would give Max Mehr and Car Online zero stars if I could. I purchased a 2006 Volkswagen Pssaat from Max Mehr and Car Online on January 20,2021 for my daughter. The car began to fall apart (literally) within a month. See pictures. On March 17, the car was towed by AAA to Max at Car Online for serpentine belt, check engine ligh, cam shaft issues etc. Max lied, connived, deceived and manipulated my daughter constantly telling her and I that he was going to repair the car. All the while he was just letting the car sit and refused to check it out. He went on to say he would give her a car comparable to what we paid which was $4500.00 cash. He never kept his word and is a gross unethical businessman/owner. I am literally in awe because I purchased a Lexus from him in 2015 and it had some issues too. However, he repaired the car and returned it to me. I cannot understand how much he has changed in 6 years. He have threatened us, been so belligerant, hostile, and combative. I have asked him to refund my monies and he wanted to keep $1000.00 of our monies. Nevertheless, we have no vehicle because it is still sitting broke down at his place. We do not have our money and I cannot see how he can sleep with himself to handle a repeat customer this way. I have reported Car Online and Max Mehr to the Better Business Bureau to investigate and I am warning anyone who is reading this to steer clear of this man and his business. They are absolutely tyrannnical (including Ali) unethical, condescending monsters. I am in the process of filing a small claims against him and his car lot. Take care and steer clear. read more

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So I originally saw a 2013 Land Rover Range Rover Evoque Dynamic for sale online with relatively low miles for the year (79,732). We called and inquired about it and eventually, they were willing to work with my wife with her particular credit situation. The receptionist from start to finish was extremely polite and professional. They agreed that if we put down half of the $14,999 they could work with us. So I took $7,500 in cash and drove a 1 hour and a half to the dealership. When we got there again the receptionist was great. She went around back and brought the Land Rover up front. It was pretty much downhill from there. It looked nothing like the picture, it was filthy, and the passenger-side wheel trimming was held in place by a small industrial hex bolt. The passenger-side mirror was spray-painted, you could even see where the paint drip-dried. One of the center caps was held in place by another hex bolt, and part of the driver-side door handle was broken off. There was no spare tire, and when I checked the oil the dipstick was extremely low. Just overall dirty and I was so surprised that a dealership would have someone come out and look at such a disaster of a vehicle. So, the receptionist decided to show us some other cars and SUVs and unfortunately, they were all equally terrible. Even the last car which was an Audi A7 that was halfway decent turned out to be crap when I went to adjust the rearview mirror it fell completely off. At that point, we were done. I went to the side and them what happened and they offered to put the mirror back on. I declined and then the owner (Max) he said his name was proceeded to tell me that my expectations were too high and that I should take my $7,500 and go down the street to the Land Rover dealership and tell them he sent me and they would give me a good deal. Which I found to be condescending and rude because me and my wife, and my kids drove an hour and a half to come to see this vehicle. Now, I understand all used vehicles have some flaws, and maybe even minor issues, but I have never seen anything like this place in my life! It reminded me of the father from the movie Matilda. I would advise anyone who values their hard-earned money to avoid this place at all costs. In hindsight, the vehicles are luxury cars and looked OK from a distance but after further inspection, they are terrible. Last but not least they forgot to give me back my driver's license, but they can keep it. Unlike their cars, I'll go get me a new one. read more

Need to shut that place down with the trash that they're selling in there all those cars are not any good they clean it up on the inside and that's it if you buy a car from there I guarantee you within 1 to 6 months you'll be bringing it back bunch of trash. They don't even deserve the one star I'm giving them read more

I bought a car from here a couple weeks ago and the check engine light has turned on twice already. I took it into the Volkswagen dealership today to find out I have to spend 5,000 in repairs after paying 11,000 for the car itself. When buying the car I asked for the CarFax and it did not contain the Blue Book price, my first red flag. Then after I paid for the car in cash there was a sheet of paper advising me to take to a mechanic. I should have been smarter when buying, but this place should be shut down immediately with the pieces of shit they have on their lot. DO NOT GO HERE. read more

I've bought couple cars from them and they've always been great to deal with max is very friendly and help me to choose the right vehicles all the time , they've been helping me with my vehicles Service as well and I would rate their customer service 5 out of 5. They have a large inventory and many options to choose from , I bought 2 bmws this year which one was for myself and one for my wife , both have been great cars for us , Ali can help you with financing. Overall this local business has been good to us , their prices are fair and their customer service is top notch. read more

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Good, honest family owned business with a good supply of European vehicles. They also have a repair shop to service your vehicles. Ali is a pleasure to deal with, I highly recommend these guys. read more

I can't speak for everyone's experience but mine was Awesome!! Ali was a great salesman and the entire team was polite and helpful. I bought a BMW X5 and I've been riding on cloud 9 ever since. When it's time for a new car I will 100% come back here!!!! read more

Bought a Mini Cooper from here, two days later the check engine light came on! Took it back (it had a warranty) they told me it needed an oil change. Did that, then it started pulling evap codes! Then the thermostat went out and the car was over heating! Fixed that..$450 later! NOW the check engine light is STILL ON, two of my brake lights (that i pointed out didn't work when i bought the car and was told they would order and replace them) do not work and they would not replace them, they wanted me to pay half. The intake will not stay on, the transmission light is on, all 4 tire sensor lights are on, and it needs a new boost sensor! NOW the car will not even start without having to be jumped off!!! STAY AWAY. They sold me a lemon, and as a single mom, i needed a reliable car for me and my new born. VERY dissatisfied! read more

Don't ever buy a car from here. I had 2 cars from them And both engines failed within a month. Also had to wait 2 months till they felt like doing it. Also while heading home from this piece of shit lot, dead ass another driver told me not to buy the car i was test driving from them because her engine also failed on a car she paid $11,000 for, and had to spend $15,000 on getting car fixed. I can't tell you how many times i spent towing these piece of shit cars back and forth to this fuck ass lot from August to December.... Why the fuck am i keep having to come back & forth to this fucking place? Idk, please spend your money anywhere else it's literally car lots on that same street... these mfs finna owe me money. & the only 5 star review they got on here is fake let that sink in. read more

I found a car online in Auto Trader, went there to look at it and was told I could not test drive it. I said, 'WHAT???? How do you expect me to purchase if I cannot drive it first? He said, "I'm sorry mam, this is the rule". You will have to speak to my manager" I said, "Is this a dealership or not??? I'm confused"! I get in the car and the sunroof is cracked in 2 places, the drivers window is broke and the car has scratches all over. I drove 30 minutes to get there and found a POS. False advertising, rude to costumers, auguring with delivery guy in front of customers, it's gross! read more

Bought a car from here. And the next I had to bring it back cause the check engine light came on. They don't fix anything so I had to go to bmw and pay $175 to found out everything was wrong with my car. I was so piss. I called them and told all the problems. They told me to come by and they will fix it. So I did and I when I thought they fix the problem "boom" check engine light came back on. Come to find out they only fixed enough so the check engine light can be off for a month. So I bought it back to BMW. And it was the same problem. read more

Bought a Yukon Denali cash money. Less than six months. Motor blew. Called several times left messages no response. Lemon dealer car online Roswell rd. Don't buy anything from them. read more

Hi my sister and I brought a cars from these ppl in July 2020 both cars where lemons 2 bms the first one just stoped in the middle of the road all the electric stuff in the cars where broken my actual horn was not working a few weeks after purchase I had to pay 1500 to replace the gas vow literally they sold me a car where the car didn't honk none of the electrical stuff in the car worked I spent $3600 fixing my car the first month there where completely unreasonable they where nasty hand rude when I called a sales man made junior is a complete scammer he took $3k from me for a complete lemon and refused to help me afterwards save your money worst experience trust me it was a nightmare and overall the ppl are really rude and disgusting they do not care about customer service period read more

I Love Car Online. Max. and Katherine are the best. You can't beat the prices anywhere. They will finance you no matter what situation. Junior, and Ali are great salesmen, and will work hard to make the buying process great. As long as I live in Georgia, I will be shopping at CarOnline. They have a ton of very nice cars, and like I said before you can't beat their prices. read more

do not buy a car from these con artists. they sold me a bmw x5 with a major oil leak that almost caught the car on fire plus no ac on and on. i do not trust themso i took the car to global imports ... the result is over $4000 in repairs. they cannot and should not be trusted! read more

I bought tree car from car online and last one was weeks ago first one was Aud Q7 and second one was honda, last one is Ford focus, Ali as a sales person has done great job to me , and also he,s been always present to solve and suggestion. Thanks Ali I recommend Caronline read more

Crap vehicles and a test drive policy that leaves you liable for their vehicles. No thanks keep your junk!

I'm glad I found this place and I recommend it to everyone great costumers service the only issue they didn't have enough parking space my sales rep Ali helped me get a great deal on financing and put a lots of time and effort thank you all . read more

I read the mostly negative reviews before I went here to look at an automobile. The reviews were pretty much on target, however (HOWEVER), I did get a pretty good deal from these folks. Sure they are not exactly customer oriented, and the dealership could use a bit of freshening up, and the lot is so crowded with cars for sale they might have only one parking spot for customers. But if you just want a good deal and don't care about a bottled water and cool posters in the showroom, this is not a bad place to consider. read more

Don't bother, you could probably find a better car at an auction. I found a car I liked with clean interior & exterior. The car test drive went fine, but before I could make it home the check engine light came on :-/ Also, as another reviewer stated, the salesmen were very rude & dont like negotiating. They won't offer you a car fax report so beware of what your buying. I've purchased used cars from better quality friendlier dealers. read more

I recommend Car Online - they're fair and legitimate. I just bought a 2000 Mercedes from Car Online. The price was fair, in line with Kelly Blue Book, and the dropped the price a little for a cracked windshield. They're a bit surly but what they lack in friendliness they make up for in honesty. Prior to putting the car into inventory, they had changed the oil, air and cabin filters, and flushed/filled the radiator. They provided a free CarFax. After the purchase, I took the car to be serviced and the only thing that needed to be done was preventative - we replaced one belt in the engine. read more

I recently purchased an Infiniti G37 coupe, CASH MONEY. Not even 12 hours later the (Service Engine Soon) light appeared across the dash board. I have since been informed I have to replace the intake valve because of oil buildup in the engine. I was unaware of any engine trouble, or neglect. The owners are very deceitful, although you may perceive them to be very truthful. Maybe it was just my car, but I wouldn't recommend anyone buy a car from here. read more

I had a very positive experience buying a car at cars online Atlanta! Ali was very helpful and went above and beyond to make me happy! I highly recommend him and cars online to others! read more

Omg you better run for your life ! I never seen anything like it . Went to test drive a BMW 3 series & when I was on the way I was at the red light & looked on the side of me & a dude was in a BMW 5 series at the light & the car was sooooo loud like it was gonna just fall apart ! I heard his car rattling & Making so much noise & my window was up ! I heard it through my window it was just that loud ! When he pulled off his tag said car online which was where my GPS was leading me to. I should've turned around right then & there but since I drove 45 min I just went inside anyway , the guy told me give him 10 min to pull the car around for a test drive , his 10 min turned into 55 min. Because he was outside working on the car before I got in it . When he finally came from the Back he tells me that his co worker is taking it for a spin first ! I'm like what in the world something must be seriously wrong if he has to test drive it himself first . Anyway the guy came back with the car sounding like a motor cycle & he instructs me not to switch the car off ! I'm like why would I buy something that I can't switch on & off if I'm test driving the car , he then tells me the battery may go dead because it's been sitting , I drove the car 2 min down the road & the brake light came on & another light that means car is overheating , I pulled in a parking lot & popped the hood & OMG ! It sounded like a machine gun under there & a lawn mower mixed together ! Air was blowing from under the hood like wind . The entire inside of the car was all beat up ! I don't see how these guys sleep at night after getting people money for these broken cars . Also while waiting to test drive car I started a conversation with another lady that was there she had bought a cash car on Friday & she's already back on Tuesday because the car was having jerking problems signs of a bad transmission ! Save your gas & time ! The junk yard have better cars than these sheisty cars ! I couldn't believe it this place is beyond horrible it should be against the law for them to be operating this business I'm gonna pray in advance that no one buys anything else from them . I wish I could post videos because the car was soooo loud when I recorded it that I had to turn my volume way down & it still was loud read more

My son bought a car two months ago from this place. Two weeks later he was stranded and had to have it towed. Needless to say, we had this car checked out by Pep boys before we purchased it. Online cars gave us a three month warranted that is worthless.So far we have replaced spark plugs, two thermostats and today the car wont start and it is still overheating.Back to the shop we go again!!! It has been to the shop 7 times in two months. We paid $10,000 for this car. I feel so sorry for my son because he really loved this car and he is struggling to make payment AND REPAIRS. Buyer Beware.. Trust your instincts. If it look like a duck,quacks like a duck......Duck! read more

I asked to take a car to a pre-purchase inspection today. They said "no" if it was more than 5 miles. I told them it was 6 miles. They said I would have to buy the car first, then take it to a pre-purchase inspection. They claim it was an insurance risk. You can't make this stuff up. There was no translation error, just deceptive trade. read more

I'm going to save you some gas money. Do not even waste your time going to this establishment. I went to look at the red 2013 Chevrolet sonic and the car had a dent on the right back door several scratches, the seat on the right side was broken and the car needed an oil change and a tuneup plus Freon. The car was also extremely filthy on the inside and outside there was an actual empty soda can in the glove compartment.The cars are apparently not loved and do not receive any attention. Also the customer service was terrible in the middle of me test driving one of the cars the gentleman left to pick up other customers from the airport. I waited for him to come back to discuss purchasing the car. By this time I was already frustrated and I felt misled by the pictures online needless to say I did not purchase this car.The Ford Fiesta also had the engine light on when I started the car. Just wow. read more

I found a car from auto trader that was posted by Car Online. I went to see the car it looked okay, I test drove it, asked about the transmission and engine. Of course they said everything was fine with the car. I purchased the car and about a week later the car started having transmission issues. CLEARLY THEY LIED ABOUT THE TRANSMISSION! I contacted the manager Max and he recommend I had to go to a transmission shop where they were SUPPOSED to rebuild the transmission. After picking my car up from the transmission shop the 1ST time I thought everything was fixed. So about two weeks later I was getting a oil change and the guy had my car up on a lift and showed me that my transmission was leaking everywhere! I was pissed so this means I got a crappy car from car online and the people a certified transmissions( on lower Roswell rd) didn't do their job correctly. I called max he told me to take it back to certified transmissions. I took the car back for the 2ND time! And of course after they "supposedly" fixed the leak. I had it checked out and it was still leaking a week later again. So I ended up selling that piece of garbage car for more than what I paid for it two months later! I DO NOT RECOMMEND CAR ONLINE they sell problem cars. AND I DONT RECOMMEND CERTIFIED TRANSMISSIONS! read more

STAY AWAY! Very unprofessional business! They don't treat the customers like they should and they try to blame everything on everyone else! I bought a decent car from them at a fair price and its been nothing but a huge hassle since. The car was fine; needed a few minor repairs (about $400), which is understandable for buy as is. But they have botched every bit of customer service. The salesmen were rude, and the dealership acts like they have never sold a car before. I used a loan check from my bank that got messed up by the dealership, and it took them 2 weeks to let me know this. Then they tried to fix it, but it was too late to fix it. So, after another 2 weeks, I had to cancel my loan check and get another one which took extra time. At this point my temp tags had expired, and they would not send me a new issue b/c "it wasn't their fault." A week later I had the new check to them so they could send me the title. They waited 2 days to cash the check and another day to mail the title, which was missing another document needed for me to register my car. I asked them to overnight the title to me which they did not, and it took 4 days in the mail to get to me. Then I called them to get the other document, which they took 2 days to get and were supposed to overnight to me which they did not. I'm still waiting for everything so I can simply register my car, and its been 55 days. That's pretty pathetic. On top of everything else they gave me a false carfax which I had to argue to get. I found out that my car has had some bad history that they lied about. All in all, stay away! These guys suck! read more