With a medical facility your experience may vary greatly depending on who your doctor is. This…read morereview focuses on the facility, services, support staff, and overall logistics. The bulk of people using this building (about 75%) are using the doctors office on the third floor. The first and second floors contain a vending area, children's daycare center, after school center, community meeting rooms, and a mental health office. There is also a basement but that is just full of cleaning supplies and building operations. The third floor was recently remodeled. The southern half is for the Access Community Health center with lots of general practitioners to see a large flow of patients. The north half of the floor is for speciality doctors like OBGYN, Urologists, Endocrinologists, surgeons, and all sorts of other people. Everyone visiting either side all file in to their appropriate checkin station, are given a number, then called by a registration clerk that finalizes all paperwork and collects needed co pays. The colored number you were given remain with you for the entire visit for paperwork, exam room, lab tests, and discharge / followup appointment scheduling. There is free and fast wifi throughout all areas and restrooms are plentiful and cleaned constantly by a private cleaning company. Also remember to get a parking pass for discounted parking in the large parking deck (most patients pay just $2 for their stay). Depending on your doctor and their process of possibly double or triple scheduling your wait can be a few minutes to a few hours. The lab staff are always friendly and pretty quick. With everyone using the color numbered system things tend to move fast when not depending on the ability of your specific doctor to move through their patient load. Overall the facility is in great shape, has ample security, clean restrooms, fast lab associates, and is comfortable to wait in. If the doctors had an overall faster patient throughput they would have a solid five stars. And free parking wouldn't hurt either.

This hospital run like prison. Front desk horrible service. No professionalism. If you ask for…read moredirections or any assistance they will call security on you. Just like wow. I work in healthcare and I never seen hospitals run like this. Chief of operations need to be replace or retrain staff or replace em. Including nurses. I went to visit family member and family requested water and nurses took em. Fucking hour to get it. Wow. Fuck this hospital. Other hospitals in the area treat not only patients better but non patients also.

Great practice! All of the staff from the front desk to the nurses, Nurse Practitioners and Dr K…read moreare kind,knowledgeable and caring. They have always been on time with my visits, I go monthly. The office is spotless! The parking is very convenient, close by and is enclosed (parking tower). I definitely recommend this facility.

It seems I add this every time I visit. This is a 2 story building with a variety of doctors as…read moretenants. There is parking located in the front as well as the rear of the building. Unfortunately, it seems that employees take most of the back spaces. You enter from the north or the south. DuPage Medical is located in this building, dentists, a spa, a Rush office, and an Edward office. It was built in 1990, has been well maintained, and is accessible from Naper, Hobson, or the back way from Hunter. When you enter, it is open and bright ~ a nice change from most professional buildings.

I've been going to this office for about 30 years. Everyone is always very friendly and they take…read morethe time to explain what they're doing and why they're doing it. The front desk does a great job at explaining anything having to do with insurance, which in this day and age I'm very grateful for. Wonderful doctors and nurses work here. Great place!

My doctor and nurses were good when I had surgery in December,…read more The billing center must be watched they will do their best to get more than your CO pay out of you violating the no surprise billing act, they kept trying to bill me separately for the doctor who read a vein ultrasound , continuously trying to tell me the insurance denied it, I sent proof of insurance payment and my CO pay . I asked several times for the proof of the denial they said they received , but you can't send something that doesn't exist without breaking another law, with falsely manufacturing a letter, The billing department tried to convince me that a referral only covers the equipment and not the actual test, I informed them I will report them for the no surprise medical billing violation, if they harass me any more, now I wish I looked deeper into the bills I had paid before this one. Ultrasound on the veins was the writing test needed anyway, what doctor should have ordered was a nerve test, because that's what the surgery left me with was Nerve problems

My mom has been receiving excellent care here for 2 years. Everyone is pleasant and helpful. The…read morecare is advanced, world class and specialized. The building is clean and easy to navigate once you get acclimated. If you park in the garage you're able to get validated parking at $14/day.

The staff here was very accommodating and friendly. The seating area is divided in half, with the…read morenorth-end side seating area having a TV to entertain yourselves while waiting for the doctor. The medical staff was friendly and detail-oriented. What else can I say about a clinic? BATHROOM REVIEW: located in the south end of the waiting area, the waiting room bathroom was super roomy and clean. It is a single room coed bathroom for all your peeing needs. Sit or squat? Sit!

Not a big fan of clinics but I needed to swing out here for a work physical…read more The location is in a strip mall tucked away next to a Dominick's and behind a LaSalle bank. The parking lot has random light fixtures sticking outta spots and in the middle of lanes. The staff are nice and accommodating. The nurses are friendly and thoughful. The doctor was very nice, asked a lot of questions as well as answered. -1 star for the congregation of dust bunnies in my 'sterile' room that didn't have the white safety tissue paper

I saw Dr. Peter Filip, an ENT specialist, and had a great visit. The resident female dr was very…read morenice. She performed 2 tests and was very professional. Dr. Filip is friendly, explained everything to me. Will definitely be back.

I give this appointment a 3 because the x ray tech was awesome, friendly and informative. However,…read morethe receptionist on the 4th floor working on November 8th at 8 am was horrible! I had a 8 am appointment for a x ray. I arrived at 7:59 am to check in and she told me to have seat. Keep in mind, I was the only person waiting.8:30 am rolls around and someone else came in to see the tech as well and was immediately called. so I asked her was there a problem and she asked my name again, did something on the computer and told they would call me shortly! The tech called me and I informed him what time I arrived and he told me that I was put in at 8:34 am!!!! She never admitted she made a mistake! I wasted valuable time because of her incompetence.

This used to be the Hi-Tech facility shared by a number of MDs and hospitals in the area. In line…read morewith the roll-up and merger of health providers that has been going on for some time (like DULY), this facility has been taken over by Advocate ... itself a huge provider. Service here is wonderful ... chiefly MRI and X-ray services offered for patients referred here by their physician. Pretty much the same fine service and technicians as in the past at Hi-Tech, just with a new name.

Great location but the red head old lady at the front check-in desk has got to go! I have had…read moreissues with her multiple time! Today when I gave her my name and my doctors name, she said I was at the wrong building and insisted I go to another facility. I continued to tell her it was the cardiologist group on the second floor, even my wife was trying to tell her. Then she finally said she misheard the Dr. name and told me to go to the 2nd floor. Not even a "sorry I almost sent you to the wrong place". I try to avoid this facility just because of her!