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Recommended Reviews - Cardiff Bridal Centre
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16 years ago
Cardiff Bridal Centre seems a bit out of place among the Mill Lane restaurants and bars, and their window display isn't doing them any favours. But don't let that put you off - there are plenty of tasteful dresses inside if you're willing to look for them. With more than 500 bridal gowns from designers like Alfred Angelo, Amanda Wyatt, and Mon Cheri, Cardiff Bridal Centre carries a range of styles to suit most sizes, tastes and budgets. There's also a wide selection of tiaras and veils to complement your wedding dress. The bridesmaid and flower girl dresses are in abundance here as well, with more than 200 styles in more than 50 colours. Wedding dress sizes range up to a 30, with a fine selection of shawls, Bolero jackets and wraps on offer as well. Most of the plus-size gowns are strapless, but their in-house seamstresses can create sleeves or straps for your gown, if necessary. Appointments are strongly recommended, but not always necessary. read more
11 years ago
A very friendly shop with helpful staff & beautiful dresses. Would definitely recommend. read more
4 years ago
amazing, I usually get so stressed out trying on clothes so was dreading tryin to find a wedding dress. but Caroline made it so calm and lovely. so I managed to find a dress over the moon. She found me a dress witch suited Me and made me feel like a princess read more
9 years ago
Never in my life have I dealt with such rude unprofessional people! They were lovely to begin with and couldn't help me enough. They failed to change the name on my contract to the correct name, making the contract unenforceable. The manner of Katie is beyond appalling and disgusting. Her attitude and response to me was "I am above the law and my decision is final", appalling, stay clear and shop elsewhere. Im not the only one who thinks you should shop elsewhere, check this review out: http://www.youandyourwedding.co.uk/forum/welsh-brides/dress-shop-reviews/397203.html read more
12 years ago
So this is a large store with a lot of dresses. beyond excited from the outside even though it is right in the middle of the pubs and bars on mill lane. My sister in law booked this store well in advance due to selection and price range. We were highly disappointed. We were not allocated a proper appointment slot and when she was in the changing rooms, The lady opened up the curtain for all of us (and the whole store) to see her semi naked. She was highly flustered and could see she wanted to end her day of bridal shopping with this being her second store. Guess the dress prices reflect the service. read more
10 years ago
I have nothing bad to say about this shop. I wrote a review a couple of months ago as have been back to the shop to try on my dress with my accessories. I'm due to go back there next week to try my dress on for my friend to see. It seems that nothing is too much trouble for the women working there. I'll definitely be telling anyone I know getting married to get their dress from Cardiff Bridal Centre. read more
18 years ago
I've never been one of those girly girls that has dreamt of getting married since she was a kid, so the prospect of having to trapse round endless bridal shops and sifting through hundereds of dresses that all pretty much looked the same to me was not something that i was looking forward to. after putting it off for as long as i could (only 4 months to go!) i went to the cardiff bridal centre on a recommendation from an old work colleague. It was brilliant! The staff were really helpful and knowledgable about what would suit me and it took no time at all to find MY dress. I was even able to haggle a little bit off the price. This place should be your first and only stop when looking for your wedding dress! read more
15 years ago
Where do I start? I first came across CBC in October 2010. I walked in and was totally amazed at the selection of dresses considering the size of the shop. Anyway, the first dress I tried on was 'The One' even though it was Ivory and I wanted white. There was no doubt in my mind. However, at £750 for a white version, custom made, I decided that I need to discuss the price with my fiance first. It was then the hard sale came! With comments like 'If you don't put half the deposit down soon, we can't guarantee you will get that dress' 'We sell out of that dress as soon as it comes in' 'We may not have that fabric' and so on.... I placed a £375 deposit that day. Also ensuring I would get a free BM dress and £100 accessories voucher. A few weeks later I went for another fitting, this time with my bridesmaids. I was offered the dress I had chosen, off the rail, £200 cheaper. It wasn't the colour I wanted but at £200 cheaper who was I to argue? I was assured that as there were a few minor flaws and alterations that needed doing, this would all be corrected FREE at a later date. I also asked how much it would be to add sleeves to my dress and was told in Katie' (the manageress) words 'No more than £40' - this is also made clear on ALL of the alteration signs in store. All was going well until a few months ago, maybe June of 2011 when I asked for a running total with O/S balance. I was told that I had X amount to pay, but by my calculations, the shop would be over-charging me by exactly £200. I immediately attended the shop to try and resolve the issue. I spoke to Katie. She was adamant that I owed that £200 even though I had receipts to confirm what I had paid. We were in the wrong, she was right. This disagreement continued for 2 weeks before she eventually phoned and agreed that OUR figures were correct and hers were wrong. No apology, nothing. Today, (7.9.11) I am only 8 weeks away from my big day. I had an appointment with the seamstress. I was given a list of things that needed changing. I agreed to them as I was previously told by Katie that alterations would be free. I discussed with the seamstress the possibility of having the sleeves fitted for £40, that I had previously discussed with Katie. Well, I thought everything was going fine, I was enjoying myself, as were my wedding party. Until we got to the till to pay off the balance. I was told that for my alterations it would cost a further £200!!!! (they seem to have a fascination with the £200 figure) I explained that Katie had told me that the alterations would be free but that I understood I would have to pay £40 for the sleeves. As Katie wasn't in work, the lady at the desk agreed to phone her and ask whether free alterations were agreed. She denied it. This absolutely infuriated me as she told me in front of 3 of my BM's that they would be free and this was also confirmed by them today. I would NEVER have settled for an Ivory dress if I could have got the white version, custom made, for what would be the same price after alterations. I decided, that as I am fortunate enough to have a soon to be mother in law who is a seamstress, I would take my dress as soon as the sleeves were added with no further alteration. I was then told that would be £75. I pointed out that I was quoted 'no more than £40' - again this was denied by the assistants. I decided there and then that I would take my dress and my BM dresses as they were as I wanted no further dealing with such a poorly managed bridal shop. My whole experience has been ruined. The joy of my dress is gone. Unfortunately, My sister has now paid deposits for her dress, my BM dress and 2 flower girls dresses ready for her wedding next September and after today, she is deeply regretting using CBC too and wishes she had looked elsewhere first. Cardiff Bridal Centre & Katie in particular.... I hope I NEVER have to deal with you again! Katie needs replacing with someone a lot more competent. STAY AWAY FROM CBC - THEY WILL RIP YOU OFF! If you have been promised something (Such as the free alterations I was promised) Get it in writing. They will only deny it. You think paying £750 for a dress, alterations would come free anyway.... Especially as they are chopping material off and adding nothing! They even had the cheek to charge my bridesmaid £20 to trim her dress by half an inch. (even though the dress was custom made to her sizes) DON'T TOUCH THEM WITH A BARGE POLE! read more
15 years ago
The very first time i ever tried dresses on i went here, the woman pushed me to leave a deposit telling me that the dress might not be there if i didnt (bear in mind that i told them i wasnt getting married for 2 years) I left a deposit and then when i saw other dresses realised this was not the dress i wanted. When i asked if i could use the deposit towards a veil or tiara instead i was told no =(. Once you have put a deposit down the nicey nicey approach stops and i found them acting like they didnt have time for me if i wasnt going to buy the dress. I have also heard a lot of other bad stories and when i go to try on other dresses in other shops they say they have a bad reputation. They have also been on WATCH DOG!! I wish i had never even visited this shop. read more
13 years ago
I recently purchased my bridesmaids dresses from this store. They have fine as far as I can see. The assistant was patient even though we didn't have a clue what we wanted, and they quoted me a price of £35 cheaper than the shop where I purchased my bridal dress, without even asking for a better price, therefore I can only assume they are rather competitive also. I am aware that alterations are needed on dresses, unless the length and bodice of dress fits you perfectly, therefore I do not understand some of the poor comments made about being surprised by paying to have the hem taken up etc. They most likely have self employed people doing the alterations, therefore probably cannot offer these free of charge, unless they want to but if it was my business I wouldn't be wanting to throw my profit away! Any pushiness in regards to purchasing dresses off the peg, probably is warranted, as they are off the peg, in other words they cannot guarantee that the dress will be there on your return, unless you want to order it. I purchased my dress from Elizabeth Dee which I regret massively. I am looking forward to leaving my comments on their page once I have had my dress and can wash my hands of them. As far as I could see the staff were helpful, the range of designers good and centrally located therefore convenient to get to. read more
More info about Cardiff Bridal Centre
7a Mill Ln
Cardiff CF10 1FL
United Kingdom
Directions
029 2066 6612
Call Now
Other Amenities
Does Cardiff Bridal Centre have free WiFi?
Yes, Cardiff Bridal Centre has free WiFi.
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Hours
Why does Yelp recommend reviews?
3 reviews that are not currently recommended
The reviews below are not factored into the business's overall star rating.
15 years ago
Where do I start? I first came across CBC in October 2010. I walked in and was totally amazed at the selection of dresses considering the size of the shop. Anyway, the first dress I tried on was 'The One' even though it was Ivory and I wanted white. There was no doubt in my mind. However, at £750 for a white version, custom made, I decided that I need to discuss the price with my fiance first. It was then the hard sale came! With comments like 'If you don't put half the deposit down soon, we can't guarantee you will get that dress' 'We sell out of that dress as soon as it comes in' 'We may not have that fabric' and so on. I placed a £375 deposit that day. Also ensuring I would get a free BM dress and £100 accessories voucher. A few weeks later I went for another fitting, this time with my bridesmaids. I was offered the dress I had chosen, off the rail, £200 cheaper. It wasn't the colour I wanted but at £200 cheaper who was I to argue? I was assured that as there were a few minor flaws and alterations that needed doing, this would all be corrected FREE at a later date. I also asked how much it would be to add sleeves to my dress and was told in Katie' (the manageress) words 'No more than £40' this is also made clear on ALL of the alteration signs in store. All was going well until a few months ago, maybe June of 2011 when I asked for a running total with O/S balance. I was told that I had X amount to pay, but by my calculations, the shop would be over-charging me by exactly £200. I immediately attended the shop to try and resolve the issue. I spoke to Katie. She was adamant that I owed that £200 even though I had receipts to confirm what I had paid. We were in the wrong, she was right. This disagreement continued for 2 weeks before she eventually phoned and agreed that OUR figures were correct and hers were wrong. No apology, nothing. Today, (7.9.11) I am only 8 weeks away from my big day. I had an appointment with the seamstress. I was given a list of things that needed changing. I agreed to them as I was previously told by Katie that alterations would be free. I discussed with the seamstress the possibility of having the sleeves fitted for £40, that I had previously discussed with Katie. Well, I thought everything was going fine, I was enjoying myself, as were my wedding party. Until we got to the till to pay off the balance. I was told that for my alterations it would cost a further £200!!!! (they seem to have a fascination with the £200 figure) I explained that Katie had told me that the alterations would be free but that I understood I would have to pay £40 for the sleeves. As Katie wasn't in work, the lady at the desk agreed to phone her and ask whether free alterations were agreed. She denied it. This absolutely infuriated me as she told me in front of 3 of my BM's that they would be free and this was also confirmed by them today. I would NEVER have settled for an Ivory dress if I could have got the white version, custom made, for what would be the same price after alterations. I decided, that as I am fortunate enough to have a soon to be mother in law who is a seamstress, I would take my dress as soon as the sleeves were added with no further alteration. I was then told that would be £75. I pointed out that I was quoted 'no more than £40' again this was denied by the assistants. I decided there and then that I would take my dress and my BM dresses as they were as I wanted no further dealing with such a poorly managed bridal shop. My whole experience has been ruined. The joy of my dress is gone. Unfortunately, My sister has now paid deposits for her dress, my BM dress and 2 flower girls dresses ready for her wedding next September and after today, she is deeply regretting using CBC too and wishes she had looked elsewhere first. Cardiff Bridal Centre & Katie in particular. I hope I NEVER have to deal with you again! Katie needs replacing with someone a lot more competent. STAY AWAY FROM CBC THEY WILL RIP YOU OFF! If you have been promised something (Such as the free alterations I was promised) Get it in writing. They will only deny it. You think paying £750 for a dress, alterations would come free anyway. Especially as they are chopping material off and adding nothing! They even had the cheek to charge my bridesmaid £20 to trim her dress by half an inch. (even though the dress was custom made to her sizes) DON'T TOUCH THEM WITH A BARGE POLE! read more
14 years ago
Cardiff Bridal centre, (mill lane) when my big sister asked me to be her bridesmaid i was completely over the moon. I couldnt wait to get started on preperation and become involved with aspects of her special day.. She deserved to have the wedding of her dreams. She visited a few bridal centres and found very beautiful dresses, her experiance hightened by the staff's own excitement about my sisters day, handing out champagne and nibbles and giving hours of their time for her to find THE dress. But being based in siouthampton and the rest of her family in cardiff she decided so that she could shop with us as a family experiance she started to look in cardiff in order for us to be with her when she chose THE dress of her dreams.. we came across the cardiff bridal centre, went in and there it was her dream dress.. the seemstress thyere that day was absolutly amazing .. we could not fault her. All measurements were taken and my sisters dress was then to be created .. (£2000) later.. we had a booking fir her last dress fitting and were utterly excited to be having this experiance with her.. her dress.. her measurments.. made to fit or so we thought. Up on entering the store, we realised we were now dealing with a completely different seemstress as the lady from our early visit was on maternity leave.. my sister went ahead in to change into her dress to be told 'how silly she was not have worn the correct bra' in such an unfriendly manner, she felt like a child, to which my sister explained it had not been in stock fior her to get yet but it is on its way for the big day, She came out with her dress on, me, my mum and her soon to be mum in law looked on in awe. wonderful dress, seemstress then approachs and even tho the dress had been made to fit.. more allterations were needed for the dress to fit only 4 weeks before the wedding.. plus my sister had to fork out AGAIN eventhough the dress should have fitted.. poor workmanship! so, my sister now rebooked the date to pick up her dress after more alterations.. only to be told she will not be trying it on in their shop again!!! we were then rushed out of the shop after around 15 minutes.. they just wanted money in the till and us out of the way.. i walked out of the store and could have cried for my sister.. they had taken all the magic from not only the experiance we shoulod have all shared but from the dress of her dreams so thank you very much cardiff bridal shop i will go out of my way to steer people away from your store in olrder for them to try and hold on to their magical day and for them to look back on a great experiance.. shame my sister cannot do that!!.. A letter is on its way to you as we speak.. read more
16 years ago
cardiff bridal centre is amazing, staff are really nice and helpful, dresses are priced really well i have bought my wedding dress, bridesmaid dresses and flower girl dresses from here and they are all stunning dresses. you get a warm reception here and looked after well and you are never felt pushed into a buy. would definately reccomend this bridal shop to all brides to be. read more














