Had such an INCREDIBLE experience with this company& with Sydney. We scheduled a top-to-bottom…read morecleaning for a Mother's Day Gift on our parents new home they had just purchased that had been sitting empty and was in really rough shape. She made sure she had enough time and supplies and spent 10+ hours scrubbing this place from top to bottom- and on top of that came back the next day because she wanted to try a new product on a particularly difficult section of the floors. Brought tears to my mothers eyes when she saw all the work that went into this! Would recommend 100x over. Wish we could rate her even higher. Use this company if you want someone who truly cares and will take the time to make sure the job is done right!

Sydney was kind, responsive, and did a wonderful job cleaning my parent's home! I'm very grateful…read morewe found Sydney, and we will be using her in the future!

Arrived at scheduled time. Given the conditions of the home the quality of service and price was…read moreacceptable. Would recommend there service.

Staff is friendly and works to please the customer. I highly recommend these guys! They are…read morethorough and go out of their way to do a real good job and leave the customer satisfied.

I was a client for 3 years. Their turnover rate for employees is awful as well as the…read morecommunication. I had several different cleaning professionals over the years and some were great, others were not. I referred my family members to them and by doing so, they couldn't keep track of my cleaning and that of my family members. I contacted them by phone numerous times and they just couldn't understand what was going on. After several different issues recently, I told them I would like my last cleaning(supposed to be in two days) to be my last. They cancelled the cleaning without any explanation. When I called to inquire, they said they have to take care of "family" first, meaning clients that are continuing their service with them. Being a loyal client for years means nothing to them.

Horrible cleaning! Then when you complain, they complain about the price you pay. I literally…read morecalled to complain about the service, and their team said I didn't pay enough. That's great customer service. They never acknowledged my complaint. Wouldn't advise to use them. Streaked floors and dusting is sub par.

I was skeptical seeing all the good reviews by other people. I shouldn't have been. This is a real…read moredeal great business. Prompt, economical, detailed, efficient, pleasant to deal with. Overall excellent!

i cant recommend them enough. Won't go anywhere else for carpet or upholstery cleaning Now. They…read morewere so friendly and personable and did a great job cleaning our couch. Thanks again Elite Cleaning for saving my couch. You've gained a lifetime customer!

If I could give zero starts I would. I hired him for a deep clean, including floors, baseboards,…read morewindowsills, bathroom, carpet and dishes. As you can see from the photos (these are *after*) I did not receive those services. Owner is currently ignoring attempts at contact and will not come to finish the work. Do not hire this company unless you want to be ripped off.

unprofessional not trustworthy or reliable.... waste of energy time and...you definitely need a…read moreplan B. if you make an appt.....

I requested a move in clean as we had just bought a house and the previous owners weren't exactly…read moreon top of their game. I called to schedule an appointment as well as discuss how a few floors didn't need done as I was replacing carpet upstairs. A team of 4 showed up with all their own supplies (which was great as I had nothing there they could have used). They did a fantastic job. Not only did they do the expectations like cleaning the toilets and wiping windows. They even scrubbed our 6 panel doors which probably hadn't been cleaned in 29 years when the house was built. The floors were hand scrubbed and the house smelled so clean when I came home. They even vacuumed my stairs which I had said wasn't neccessary as I was pulling the carpet off those. I am beyond impressed with their service. There was so much cleaning I didn't want to do or really had the time to do. This was worth every penny and then some. Do not hesitate to use them. Price wise they were priced competitively but fairly. 100% worth it.

We've used them for a long time but for the last year or so they've done a pretty bad job. they…read morealways seem to break something every time they come and don't follow directions written on a note, some very important. they haven't been vacuuming my room at all the last 4 times they've cleaned. you can give them a try but you might be disappointed.

He quit paying his employees. Still owes several money after they quit.read more

He scammed his employees by illegally taking money out of their checks. Thats illegal in illinois…read morehe is supposed to give you your money and you pay him what you owe for loans and rent, and had i known that id would have sued so hard. He forced me to live in a house that he owned that needed serious work i have pictures, he also would not fix the heat right after my major back surgery because and i quote "its getting warmer you dont need it or his big answer was "its on the list". Any lawyers want to represent me and sue him lmk.