Placed in a room. It was almost 12 when a nurse came and said "we are going to lunch and that I…read morewould need to come back in an hour. They didn't take my insurance info. Just put me in a room. No nurse or doctor saw me after placed in room and told to come back in an hour. Went to another urgent care and was seen no problems. I will not be using this prime care again.

Drove here to check out my sisters rash as it's been expanding for two weeks now. We waited for 30+…read moremins. Doctor came in, barely looked at it, said it was nothing, insulted her acne saying "that stuff on your face is redder than that spot" and left. Whole interaction lasted 2 mins tops. Ridiculous. Everyone else was lovely.

Came here cause I was sick and worked until 6 and they have hours til 7:30pm or so I thought. Came…read moreto the door at 6:10 and lights are out and locked up no one answers the phones and no other urgent Cares open within my network.

Came here on a Sat morning around 9:30. Was greeted by a friendly receptionist promptly. I was the…read moreonly one in the waiting room and was taken back promptly after filling out paperwork. I had a sinus infection and allergy induced asthma. The physician extender came right in after the CMA got a detailed history and verified my meds. I got a breathing treatment, several prescriptions and walked out feeling 100% better all within less than an hour. BOOM Thank you ladies. I think this place is a well kept secret.

So glad I didn't trust the negative reviews on here for this location, it was one of the best…read moreclinic experiences we've had, had to take my teen in and the whole experience was excellent and the communication from staff and dr's was solid, helped my daughter feel cared for and on our way in no time. Would highly recommend this location.

Was seen on 4/12)26 was told they could not treat me after waiting for nearly 2 hours in a room,…read morethey said they would call pharmacy with what I needed to help me have a bm went to pharmacy 20 mins later they had nothing now it's about 24 hrs later still nothing called them said they would check on it and call me back been about 3 hrs still haven't heard anything called again and went to voice mail. VERY UNHAPPY

I woke up on a Tuesday morning with a terrible case of gout in my ankle. I called my PCP office at…read more8:30 to try to get in, but they had no appointments. I wanted to stay in the Novant system, so I booked an appointment here for 11:00. I got there around 10:30 and nobody was waiting, so I got right in. I explained my suspicion to the PA, but also said I was concerned because as a child I had a case of osteomyelitis crop up out of nowhere in that same leg. He had the x-ray tech take several views of my ankle, to make sure there was nothing going on in the bone. While he was waiting for those to be sent to the computer, he looked through my records. He noticed that I have had kidney issues for a while now. When he came back in to let me know the x-rays were good and that I did indeed have gout, he explained that the medicine for gout can be hard on the kidneys. He sent in a prescription for half the normal dose, in order to protect my kidneys. I never would have even thought to tell him about my kidneys. I am very glad he was so thorough and looked through my chart.

You go online to schedule a visit at 11:40 and here it is 12,: 05 and not seen anyone yet. They…read moresaid there are 2 a head of us. These people take you from the waiting area, to another room, then back to the waiting area, then to another room, then to the waiting area to get whatever the Dr. Gave/instructed. My son is so sick, can hardly sit up and these people just go at a snails pace. This place is a DAMM joke. Next time, Atrium Health!! Now let's see if anyone ever reads these. My email: desmar112@yahoo com. This is the 3rd time we've tried this place. Not again!

My friend had an abscess tooth & needed antibiotics it was 20 mins until closing they made her fill…read moreout 4 pages of paperwork & when she didn't have her ID with her they refused treatment. I would never recommend going here to anyone who actually needs medical attention. We went to Clemmons urgent care that is open 2 hours longer & within 15 mins of arriving we were leaving with prescription, everyone at Clemmons urgent care were compassionate & caring. With name & address added to their system verbally to a friendly receptionist still no ID with her she was treated like a human being. I wouldn't take my dog to quick doc on reynolda rd they simply don't care & were very rude

I visited this office when my regular doctor could not see me. I love Dr. Motsinger! She is a…read morebreath of fresh air - respectful and takes time to make sure all questions are answered. Also, I feel the staff respected my time allowing me to get back to work quickly. Nurse "Sue" was very kind. I would recommend this office to anyone wanting to establish with a professional office!

Here with my mother in law. Th 3 ortho docs have been wonderful! The emergency staff are kind and…read morecompassionate as are the nursing staff. The is a very busy place but they act as if she is their only patient!

From the owner: At Urgent Care - Piedmont Plaza 1, we provide the following care and services: On-site pharmacy…read moreavailable, On-site labs and routine X-rays, Minor office-based procedures, Referrals to Wake Forest Baptist Health specialists as needed.

This Urgent Care location was amazing! I was shocked at the low wait time on a Friday... with only…read more1 other person in the lobby. The receptionist was friendly and entered me as a new patient quickly. They had quality face masks readily available at the window. After about 10mins the nurse came and got me. She was very pleasant and ran all of my vitals / updated my chart quickly. The xray tech came in after just a couple of minutes and took my images. The provider was in about 5 minutes later. During the whole visit I probably only sat waiting on someone a total of 15-20mins from start to finish... which is unheard of for an urgent care in my opinion. The provider was down to earth and addressed all my concerns without rushing me. They were very thorough in all of their exams to rule out major concerns and I left with a clear plan, meds ordered, and ease of mind. I will certainly revisit this location should an emergent need come up again.

I was able to get in and be seen relatively quickly on a Saturday night just before closing. The…read morelobby was clean and orderly, and the staff was professional and worked quickly to help me. No one rushed me along despite it being close to their quitting time. I was very sick, and the provider was thorough in examining me and giving a diagnosis. Medication was sent to the pharmacy, and I left feeling hopeful that things would improve soon. The provider even told me what to do should things not get better since she has seen severe illness circulating in the community. I was impressed by this urgent care facility and would visit again if necessary.

I called urgent care center at about 1000am this morning and tried to make an appointment. I told…read morethem my symptoms and they told me I should come in immediately. I arrived at about 11am, went over my symptoms again and more general questions from the person working the front desk. Once we were finished it took about 10 minutes before I was called into an exam room. I spoke with the nurse for a little while and did a few tests and then the doctor came in quickly afterwards. He confirmed what I thought I was suffering from and told me I had two options: start medications and hope it would start to improve in 24 hours or go to the emergency room and possibly have to go through emergency surgery. He stated due to the time frame with everything he would not waste any time trying medications first, he recommended going to the hospital. He made the call and got the intake process started for me at Wake Forrest and I was in my way. Pretty easy visit, the only thing is that I wished they did differently was give me plethora with the official (presumptive) diagnosis since when I left Wake Forrest the discharge paperwork did not mention the original diagnosis. I'll definitely be Babcock if I need medical attention again. They're pretty quick to get you in the door and don't seem to sugar coat anything. They've always told me how it is and what needed to be done

If you have to visit an urgent care, I highly recommend coming here. The doctors, nurses, and…read morefront of house staff are so compassionate, kind, and do their jobs with great efficiency! I already have sent another friend here today, and she had the same things to say!!