1. Care Advantage

1. Care Advantage

0

Colonial Heights, VA

Cancel

Open app

Search

Care Advantage Photos

You might also consider

Recommended Reviews - Care Advantage

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

2 years ago

Business owner information

Photo of MarComm T.

MarComm T.

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Care Advantage

Virginia Ear Nose & Throat - Colonial Heights

Virginia Ear Nose & Throat - Colonial Heights

2.7
(3 reviews)
2.8 mi

My son had an appointment with the Audiologist and so we arrived 20 minutes early as they require…read more The waiting room area is small, but it was not very busy. I was not thrilled when I was told that all the paperwork I filled out online prior to the visit would have to be filled out on paper because they could not locate it. They had a few toys which kept my son occupied during our wait and the Audiologist was right on time to get us for our appointment. My son is not a fan of any kind of doctor,but the Audiologist was patient and got the hearing test done very quickly. They could get their online check-in up to speed but overall this is a good place if you need a Pediatric Audiologist.

The front desk woman's customer service is atrocious. She was rude, didn't smile and had a…read moredemanding demeanor throughout our conversation. The office also scheduled me for a certain type of appointment (?) That my insurance referral didn't cover, which made my coming in for my appointment moot. I mistook the time of my appointment for being a half hour later than it actually was (which I do not hold the office accountable for obviously), but arrived what I thought was 15 minutes early. If you come to this office for your services do not run late! They run appointments in 1/2 blocks and have no buffer time between appointments, so it's best to be on time and not have any questions during or after your services here. The three start review is for the awful front desk staff, and a terrible phone service that does not answer their phones, but only returns calls after left messages. So don't call in hopes of getting a live person.

Photos
Virginia Ear Nose & Throat - Colonial Heights
Virginia Ear Nose & Throat - Colonial Heights
Virginia Ear Nose & Throat - Colonial Heights

See all

Encompass Health Rehabilitation Hospital of Petersburg

Encompass Health Rehabilitation Hospital of Petersburg

1.0
(1 review)
6.3 mi

Let me start off that this is an 1 star review solely on the fact of the Nursing department…read moreand,techs or CNAS,Patient care technician..The therapy department is Excellent..During my loved ones stay she was left soaked,not turned from 11:15 am to till 4:30pm when I arrived at the facility.I rang the call bell and the Nurse came to the door I then asked her what was the rounding policy per the facility because on the dry erase boards rounds would be made every 2 hours and my loved would be checked to for incont every 30 minutes.The Nurse told me she peeked in the room and she was sleep so I didn't check her..I told the nurse it was unacceptable she well if she's asleep I'm not going to check her.I said what if she sleeps for 8 hours she said I said if she sleep I'm not going to check her.I then asked if she could direct me to the administrator office she said no I'm not taking you anywhere.The way the facility CEO handled the situation the next morning was unacceptable by myself not being able to visit my loved as he states an,Physical altercation I then asked him what physical altercation,as my family members was present right in the room and witnessed everything.I do believe this was drastic.So speaking up for loved one who can't gets an family member not able to go to a facility because of the negligence of Staff..Please keep your loved ones from Encompass on behalf of the poor Nursing Care..The therapy department is awesome but again that only 3 hours out of the day.For the remainder 21 hours yours total care loved 1 stands a great chance of not being turned and probably care for.The same nurse proceed to give my loved 1 her medication while as she takes her meds crushed related to her recent stroke.Please beware of this negligent facility.And the CEO John was very unprofessional and I do believe matters would have been different if it was an caucasian family.Please please stay on top of nursing if you do send your love 1..but I wouldn't recommend it

From the owner: Rehabilitation Hospital of Petersburg provides comprehensive inpatient rehabilitation in the…read moreGreater Richmond area. Our care team offers physical, occupational and speech therapy to help patients regain independence and return safely to the community. Our hospital holds accreditations from Joint Commission in Stroke Rehabilitation. These recognitions reflect our commitment to safe, high-quality care. Amenities such as interpreter services, support groups and onsite dialysis are available to further support each patient's physical and emotional recovery.

Photos
Encompass Health Rehabilitation Hospital of Petersburg
Main entrance
Main entrance
Encompass Health Rehabilitation Hospital of Petersburg

See all

Care Advantage - homehealthcare - Updated July 2026

Loading...
Loading...
Loading...