If you love your family member, absolutely do not send them to River View on the Appomattox. My…read moregrandmother, who suffers from dementia and cannot advocate for herself, has been a resident here for over two years. In just the last 3 months alone, their negligence has resulted in her being rushed to the hospital 5 separate times. The staff consistently fails to provide the most basic, life-sustaining care. She has suffered from severe, life-threatening dehydration and preventable UTIs because the staff simply will not offer her water or change her adult diapers for hours on end. There have been days she was left slumped over and unresponsive in her wheelchair all day, and the staff never even bothered to call her emergency contact. Basic hygiene, like scheduled showers and washing her hair, is ignored for weeks at a time. The turnover is incredibly high, the aides are completely overworked, and management's promises to do better are completely empty. We have officially filed complaints with the Virginia Department of Health and the State Ombudsman. Do not trust this facility with someone's life.

This place is clean and the people that work there are very nice. They have many activities and…read morethe view of the water is wonderful.

Dunlop is a fun home to many residents witb many different needs. We have great staff that love our…read moreresidents and treat them like family.

I'm writing this review anonymously on behalf of the hardworking employees at Dunlop House Assisted…read moreLiving. If it were possible to give a place 0 zero stars, then know that I would have done so in a heartbeat. From the director of nursing to the so-called administrator, I have never seen a more unprofessional group of people in my working career. Nor have I worked in a more hostile working environment in all my life. Given everything that we have been thru as health professionals last year with Covid-19 and lockdown you would think they would treat staff better. Instead the staff are constantly subjected to lack of appropriate staffing to safely manage/care for residents. The staff is expected to lift heavy residents without the appropriate safety equipment at risk to their own health. Staff are also subjected to punitive actions instead of initial warnings creating an environment in which staff fear making a mistake. The staff also fear for their jobs when making the decision whether to call out if they are ill or have a family emergency because the Director of Nursing has been known to threaten employees to come into work. Never have I experienced a Director of Nursing who seems to only care about the look of being a DON versus the actual work it entails. One could almost say she is on a power trip. If you are unable to put in the work yourself, how can you possibly be an effective Director of Nursing? Her leadership style screams more autocratic then servant leadership. In addition, the supposed administrator is of no help as well, having created an environment where staff cannot express complaints without harsh rebukes. In any working environment staff should feel at ease to voice complaints/concerns. They should be made to feel like their leadership personnel have a welcoming door to come into. However, this is not the case here, instead staff feel unable to address any issues, they constantly worry about facing punitive actions with no warning, and they cannot rely on their leadership to act like leaders instead of dictators. If this was years ago, I would happily tell you to send your loved one here because the staff loved their jobs and the leadership was great. However, BEWARE!!! Until there is a huge shake up and major changes made, I sadly must recommend you don't send your loved ones here!

Raise your hand if you've ever been gaslit by a Dr who is too lazy to actually do his job? (Shout…read moreout to Dr snyder) I was just "fired" from my pain management specialist and referred to a "pain psychologist" He is apparently tired of me holding him accountable for Not listening, not looking into my concerns, giving me an injection that left me unable to walk straight then falsifying reports saying there were no complications, then when I called him on it he said it was "anxiety", treating only the right side of my neck when I've told him a dozen times my left it what hurts the most. But what the computer says I guess matters more than what the patient says anymore because you know- insurance might not pay him if he goes outside the scope of the typical cattle call of pain management. I've been in the ER at least once a month with debilitating pain. They help me there but then tell me I need a plan, so I don't have to keep going there. I agree! Well my pain Dr, refused to make a plan other than gabapentin and steroids, both I won't touch because I deal with pots syndrome. So, at the end of the day, he has the power, and I don't. So I guess he gets to call me crazy because he doesn't want to look into anything I've brought to him, or deal with me actually reading my own medical reports and having questions. Narcissism rules the medical field

The nursing staff is on point in this facility. Most of the people we encountered were kind and…read morecompassionate. The wait was minimal and the care was fine. While my relative was treated there, one of the nurse was trying to balance all her instruments on her knee and kept dropping things... this place needs to invest in some rolling carts and supplies to aid their staff.

So first off we have lived here for few years about 4 and at the beginning it was ok, but don't let…read morethe photos fool you. For one it takes forever for maintenance people to get here to fix something emergency or not, there cabinets for the kitchens look nothing like what they do in the photos, there's no light fixtures in apartment except at dining room, kitchen, and bathroom. If you want or need more light you will have to buy lamps for every room. There cabinets look like total shit, and when we opened a cabinet it broke in half and they came in and just super glued it to fix it, and this happened a few times. There dishwashers suck, don't clean anything, have to wash the dishes a few times to get cleaned and no it wasn't full.

I haven't lived in an apartment in over 20 years. When I first moved to Richmond, I wanted the…read morehouse feel but apartment living. I walked in and instantly said where do I sign. I have been here since 2019. Any problems I had were handled immediately. The only problem I have is my neighbors. I pay to have reserved parking and the ppl around here can't read and park in my space, but that's not White Oak's fault. They actually handle issues like this as fast as anything else. I would recommend living here to anyone. The bedrooms are huge, and the closest is spacious. You get more bang for your buck. Plus they are always having activities for the tenants and kids. Very nice. The STAFF...love them. All of them past and present. They go beyond the call of duty to make sure you are good. The only way I will leave here is if I decide to buy a house. Other than that. I'm not going anywhere.

The quality of the Home Care staff that came out to take care of my parents was much better than…read moreother agencies my family had used. They were friendly and put my Mom with Dementia at ease. After my Father passed away, the main office worked with me on making last minute adjustments and was patient with me as I was transitioning a number of things. I would definitely recommend their services.

From the owner: At Home Care Assistance we pride ourselves on providing the highest quality in home assisted living…read morefor seniors in the state of Virginia. Our live in program is an excellent alternative to expensive assisted living or nursing facility care. We provide care on both an hourly and a 24 hour a day live in basis. We also specialize in home bed bound care for hospice patients or seniors with serious mobility issues. Call us today a free in home assessment of your loved ones needs.

I appreciate the care that they gave my grandfather, Ray. They loved the caregiver- she was…read morecompassionate and caring. She went over and about. Kaye was communicative about staffing and I really appreciated the effort that they gave.

We us them to help with our mom. All the people they sent her have been very nice, on time,…read morecaring, and great at their job( Saba, Paulina, Polly, etc) Also Kay , who runs the CH office is a great coordinator, and administrator. Kay does a fantastic job. Highly recommend this company.

Can't find anything I didn't like! People are great and leadership awesome . Equipment was fine as…read morefar as I was concerned. Thanks for fixing me up

Awesome experience! Whether you need PT or physical training, this is the place. Christian has…read morehelped numerous family members recover from knee and shoulder replacements, back surgery, as well as accidents. We have also participated in the physical training. You get a good all around work out. Have you ever gone to the gym and wonder what should I be doing. That's not the case here. You get individual attention and straight forward direction. Well worth the money.

My family and I have been patients of Dr. Carl's for several years. I cannot begin to express how…read moremuch of a valued member of our family he and his staff truly are! We have several members of our family with very specific health needs and Dr. Carl and his staff keep us up to date so we don't have to remember all of the details! They take care of it for you. Making appointments is as easy as can be. Prescription refills are always checked and evaluated and dispensed appropriately. Cathy is the lead nurse and she is always super organized and extremely helpful and communicative! Colleen is such a sweet and welcoming member of WellcomeMD. I always love seeing her face!:) Heidi is fabulous on the phone and great with communications. She gets the job done! But when it comes to your health, your relationship with your doctor, it's an intimate dynamic because it requires clarity and trust on the part of the doctor and patient. Dr. Carl is so relaxed that he puts his patients at ease immediately. He is thorough and goes through all of your blood panels with you one-on-one and makes excellent suggestions and also is complimentary if he feels that you are doing well. He will prescribe supplementation only if it is reflected as needed in your bloodwork. Personally, my blood pressure zooms up every time I go to the doctor. But with Dr. Carl, he brings it back to normal and puts me at ease. Obviously, my entire family and I are fans of WellcomeMD. I recommend Dr. Carl and Dr. Colfer to everyone I know! As an aside, we drive 1.5 hours each way, just to be a part of their practice. They are THAT good.

No different from a regular physician, except you get to pay 4k a year to hear a message about the…read moredoctor not being available, and if this is a life threatening emergency please call 911 etc. And you get snacks in the waiting room. Oh, and they charge your credit card without your knowledge, and you have to call your credit card company for any help. This place is a joke. Save your money, use a regular doctor and take a list of concerns to each appointment.