I want to make a shout out to Carrie and Paula for all the hard work they do at my home. They work…read morewonders on my home! Everything looks and smells so clean. The attention to detail is superb! From the folded towels to the impeccably done hard wood floors. These girls don't miss a thing! I couldn't ask for a better crew. ~Brenda~

I'm tired of people not doing their jobs correctly these people were cleaning my dads house I had…read morethese girls Britney and Patty they left their ashes and cigarette marks on my dads drive way and my dads house smells strongly of cigarette smoke when I am paying over 100 and hour I should not be going behind and checking their work and all of the spots they left when I walk into the kitchen by the way which is an open area I still see crumbs on the counter and the floors but their expecting a good review the things I saw wasn't just missed they were never done that's all I needed to say get your company together.

3 people came out and worked 6 hours, yet. The cleaning job they did was terrible to say. The least…read moreThey said they couldn't clean rust stains off a shower. I got it spotless, they didn't touch windows windows that had kids Fingerprints on them. Children that hadn't been in the house for 2 weeks before they came and haven't been in the house since they never touched the windows very, very disappointed. Looked like they put no effort into anything. Kitchen floor wasnt anywhere near clean. Counter tops were hit and miss. Didn't even wipe between backsplash and faucet.

Purchased a move in cleaning plus basement. Having completed my move, I am still finding things…read moreeveryday that they were too lazy to touch. This was supposed to be a surprise for my partner and one less thing to worry about, instead we are still cleaning ridiculous things from the bathroom sink to the washing machine that they clearly didn't touch, going by the cobweb inside, stains that come off with a paper towel and the debris everywhere. When I saw how bad of a job they did day of I was uncomfortable and asked that they at least clean the kitchen floor, which they mopped without cleaning. The floor had staining all around the perimeter that came up for me with a gentle wipe of an alcohol pad. They cleaned everything that was easy and ignored anything inconvenient like tile around the singular vent and spaces near the refrigerator. Every corner and edge in this house was ignored on the sweeping front as best as I can tell.

I am attaching to this review, for context and clarity, two screenshots of texts. One is of a brief…read moreconversation with Jessica, the business owner, about switching my service day to a weekend day for her convenience. I am willing to be flexible when I am able, and I didn't mind making her life easier. The other is an exchange with Jessica, from this past Sunday, 4/14/24, the morning of the day she's supposed to be here, which I'll go into in more detail below. I hired Jessica to come in once every two weeks, to clean three bathrooms (one of which is barely used), to vacuum the kitchen and family room (neither of which are large), and to dust under the TV in the family room. When she came to price the job, she proposed $60.00 per visit, but I proposed and we agreed to $75.00 per visit. Why did I go higher? Because I wanted her to know that I valued her and what she'd be doing for me (and that I can't do myself because of a health issue). Her first cleaning here went okay; she didn't move the wastebasket in the kitchen to sweep around/under it, but that's easily corrected. No big deal. So along comes April 14th, the day she and I agreed on, and I get the text from her informing me that she's bumping me to whenever she can get to me ("might be 1pm" doesn't cut it). To assume that I'm willing to accommodate her other client is as unprofessional as it is rude. While I may have mobility issues, I do try to have a life, and I actually had plans for the afternoon. Her noonish arrival I had planned on; it takes MAYBE an hour to do what needs to be done here. I don't go out much, and I was really looking forward to getting out. She clearly thought that I had nothing better to do than wait for her. Her breezy apology I could forgive if she'd bothered to show up at all. Nor did she bother to respond when I expressed concern about her failure to be here. She still hasn't bothered to extend the courtesy of some kind of response, and it's been more than 24 hours since I expressed my concern. So while I tried to demonstrate her value to me by paying her a higher rate than she asked for, and while I went out of my way to be flexible with/for her, what I got in return was a complete lack of professionalism and unacceptable discourtesy. I don't care if she didn't like what I had to say to her about the situation. I am the customer. Don't add insult to injury by telling me that you're on the way and then not bother to show up (or even communicate) after telling me that I'm being pushed down the list because of another client's need. Your other clients, dear, aren't my problem. And now you aren't either.

From the owner: Professional residential and commercial cleaning company serving the Youngstown and surrounding…read moreareas. Satisfaction guaranteed. Call now for a free estimate.

Trish is incredible! She cleaned my home from top to bottom and was extremely thorough and…read moreprofessional. I would definitely recommend her to anyone looking for a cleaning service.

From the owner: That Professional Touch believes That a combination of the right products, professional staff and…read morea positive attitude are the right ingredients to get your home in tiptop shape . A clean home is a happy home for everyone, and that's why it's our mission to eliminate stress and spread bliss by offering premium house cleaning services in the Tri-County area one home at a time.

Called same dayI requested services and showed up to do the job. Outstanding service! Hiring again.read more

From the owner: Summer deals ate here Ask me…read more... I guarantee I can beat anyone's prices and do quality work. Everyone of my clients turn into regular clientsPlease give us a call for your free estimate our number is 234-806-8186 I stand behind all my service and everything I do is warrantied. Thank you for taking the time to look at and consider us here at Better Built

Punctual, fair pricing, worked well on instructions and everything was nicely vacuumed and put back…read moreinto its proper place I highly recommend Wellman cleaning service for any of your cleaning needs

Did a great job cleaning my home while I was preparing to move out. Services are reasonably priced…read moreand the job was completed in a timely manner. Would book again.

From the owner: We offer residential and commercial cleaning. We also offer add on services such as laundry washing…read moreand folding, dishes, wall and window washing, as well as move/in out cleaning. 30 % discount on first clean or service. We also offer a rewards program, welcome gift for new customers, and a referral bonus. Book your free consultation by calling us at (330)778-1593 or you can visit us at holmescleaninghomes.squarespace.com.