My husband was there for rehab after heart surgery. This facility is amazing. The staff was…read morewonderful. He never had to wait. They were there in an instant whenever he needed anything. I wish all facilities were like this one. The entire staff was caring and courteous. They treated him like a person not just a body in a bed. Definitely a 5 star facility.

There is not much that I have to say about Mary's Meadow. I worked there on June 3-4 from 7 am-7 pm…read morein the Cloister house for my CNA clinical. This was a requirement for my CNA class, Field Experience at HCC. I loved everyone there. The CNAs, nurses, residents, everyone was so polite.

So today I'm at their West Springfield location and have to say while I was there, they had a…read morepatient who was being absolutely unbelievably rude. The patient was loud obnoxious and not letting the staff and owner help her. I am absolutely amazed at how calmly the staff was and the owner to talk this patient down and have her continue with her visit. This was a first for me. The office is very spacious, clean, with private rooms and many different types of equipment that I only took pictures of because I myself have never used them. The staff is extremely patient, respectful and go above and beyond for their patients. I have another apt Friday in their Southwick office.

Everyone at Rehab Resolutions is excellent from the time you book an appointment to the time your…read moretreatment is over you feel like a part of a family, Thank You Sofia and your entire staff for all that you do !

Staff is great have been helping me get better. Food isn't that bad. I would recommend this place…read moreto anyone who needs physical therapy

My mom lives here. She has dementia. I retired to the state of Alabama. Mom has visited me two…read moretimes in 3 years. She said she wanted to visit for the Easter holiday. I spoke with Tom Rackliffe who stated he would get her medications together for a 5 day visit. I made airfare reservation and reserved a rental car. I spoke to Tom two days prior to my departure to get my mom and asked him to make sure she had her ID with her. He said he would verify and call back, which he never did. While in the airport, changing planes, I received a call from Tom stating I was not allowed to take my mom to visit. I asked why and Tom stated because she has dementia. She had dementia when she visited the last 2 times! He said doctors orders. I asked who the doctor was and Tom said he was away in Mexico on vacation! When I saw my mom, I tearfully had to explain the reason why she could not fly back with me. Robin Therrien, the social worker, stepped into my moms room and asked me to "contain myself" or I would be asked to leave!!! My mom enjoys "staying" here only because she has dementia. She keeps talking about going back home. I would not recommend this nursing home. The staff is "ok", but tthe management is horrible. I lost out on airfare and rental car, plus parking! And for the social worker to say that to me was horrible.

The people at P.S.S have been amazing to me. Unfortunately I've been a patient for ten years with a…read morework injury in my lower back. Navigating through the maze of workers comp is a daunting experience I wouldn't wish on anyone but those at Pioneer have helped me any way they can drafting countless letters that describe the urgency of my situation. I'm treated with respect and compassion during every interaction I have with all the staff at P.S.S. Debbie in the office is awesome, she has stayed later than scheduled to insure I had vital paperwork in time for submission. Dr. Woods is a knowledgeable, compassionate doctor I've seen for over 10 years, he's been an island in a sea of chaos that the medical arena can be to an injured tradesman. I hope you or someone you care for never needs their help but if you do rest assured that your needs and expectations will be exceeded by the professionals at Pioneer Spine and Sport. Sincerely